Dedicated Customer Service Professional Seeking New Opportunities
1. Adam Daniel Reese
601 Balboa Place
Pontiac, Michigan 48342
Tel: (810)874-8804
Email: adamreese@prodigy.net
Profile:
I am a quick learner and a dedicated individual. I enjoy getting things done quickly and
accurately. I don’t like to waste time when I am getting paid to accomplish duties. I have
experience in the software-support and customer-service industry; I have training and
experience using Zendesk, Microsoft Office Logmein rescue, and P.O.S. I have done a
wide variety of cleaning (software and hard floors) and basic maintenance over the course
of my work history. I enjoy helping people and interacting with the public.
Education & Interests:
I am planning on going to Oakland Community College in the fall for Cyber Security and
Programming. I graduated from Davison High School in 2010 with my high school
diploma. In my free time, I enjoy illustration, writing and reading. With these hobbies, I
bring patience and creativity to a work place.
Work Experience:
PC Treasures: Technician (Feb 2015- Current) 3720 Lapeer Rd, Auburn Hills, MI 48326 (248)
969-7800. Software support, operating Outlook and other Office services, removal of malware,
connection assistance, hardware diagnostics, basic script work, basic sales, working in a team
environment to accomplish a core goal, phone-based tech-support, and printer-software support.
Cavern Clubs: Bar Tender, Bar-back (Mar 2014 – Oct 2016) 210 S. 1st Street, Ann Arbor
48108 (734) 913-8890. Maintenance, Bar-tending, operating in a high stress environment at a fast
pace, working as a team, handling currency.
McDonalds: Crew Trainer (July 2013- Jan 2015) Grand Blanc, Michigan 48439 (810)
233- 4008. Basic duties entailed housekeeping, training new employees (and verifying
long standing employees are up to date with new policies) handling customer requests
and initiating and completing customer transactions, food/beverage preparation,
operating a cash register, and operating a three section sink.
2. 1Stop: Register operation and Inventory. (Sep 2014- Feb 2015) Grand Blanc 48439
(810) 767- 3870. Store maintenance, inventory, customer service, housekeeping, and
rotation of stock.
CRW: Assembly Line Work (Feb 2013- Sep 2013) Howell, Michigan 48843 (517) 545-
0900 I was a part of the Ford and Chevy section and rear vent assembly Line
Beacon and Bridge: Cashier work (Sep 2012- Feb 2013) Lapeer, Michigan 48446
(810) 664-1505. Basic maintenance, housekeeping, customer transactions, and cash
register work.