Iñaki Michael Flood has over 10 years of experience supporting legal, banking, and healthcare operations through administrative, organizational, and project management work. He has excellent skills in problem resolution, systems implementation, strategic planning, and is bilingual in Spanish-English. Flood most recently worked as a legal assistant where he designed and maintained new filing systems. Prior to that, he worked in healthcare administration and initiated the transition to an electronic medical records system.

1. Summary
Skills
2017
Languages
Experience
October 2016
to
Current
March 2015
to
August 2015
September 2013
to
September 2014
Iñaki Michael Flood
766 Linwood Avenue.
Saint Paul, MN 55105
M: 651-675-9638
inakimflood@gmail.com
Motivated, reliable, and dedicated professional with multiple years of experience supporting
legal, banking and healthcare executives and operations. Regularly coordinated and executed
a variety of efficiency-maximizing, sales, and community initiatives. Maintained and
performed daily administrative duties, while incorporating many new and improved systems
and protocols.
Exceptional organizational skills Problem resolution
Analytical thinker Systems implementation
Project management Public policy background
Strategic planning Microsoft Office
Bilingual: Spanish-English
University of St. Thomas Saint Paul, MN
Bachelor of Arts: Political Science
Completed my undergraduate degree in Political Science and Business Administration.
Spanish: fluent- reading, writing, speaking
French: working knowledge- reading, writing, speaking
Cousineau Waldhauser & Kieselbach, P.A. Mendota Heights, MN
Legal Assistant/Clerk
Oversee all daily administrative and clerical needs of various attorneys.
Designed, implemented and maintained new filing and storage systems for case files
and case related resources.
Serve as chief media and IT technician.
Provided customer support and assisted in vendor relations management.
Hudson Physicians Hudson, WI
Health and Information Services (HIS) Clerk
Worked as a Health and Information Services (HIS) clerk.
Initiated and oversaw the transition from hard copy medical records to a fully
electronic records system.
Oversaw all record and Hudson, WI transcription programs, while designing new,
more efficient collection and recording methods.
Provided general administrative and systems support to clinic and hospital
management.
Bank Cherokee Saint Paul, MN
Teller and Bankers Assistant
Performed basic banking transactions as well as more complex procedures such as;
Education and Training

2. January 2011
to
January 2013
January 2006
to
Current
loans, wire transfers, and account management.
Implemented various new account and sales programs.
Supported executive staff in daily administrative as well as banking functions.
Served as branch interpreter for all Spanish-speaking customers.
Twin Cities Federal Bank Twin Cities, MN
Senior Teller and Sales Associate
Performed basic banking transactions as well as more complex procedures such as;
loans, wire transfers, and account management.
Designed and coordinated English and Spanish sales initiatives.
Served as branch contact and account manager for various surrounding businesses.
St. Mary's Health Clinics Twin Cities, MN
Clinic Coordinator
Assisted in coordinating and executing flu-shot, Diabetes, and other health-focused
fairs.
Provided clerical and supply support for nurses and program directors.
Act as a volunteer interpreter when required, facilitating communication between the
nurses and the non-English speaking patients.