1. Curriculum vitae
PERSONAL INFORMATION Alexander Grande
CR41 No 4B-19 (Colombia)
(+57) 3212555827 (+57) 13097895
alex-9314@hotmail.com
Skype ALEXANDERGRANDE
Sex Male | Date of birth 29/03/1993
POSITION Business professional
WORK EXPERIENCE
20/01/2012–18/01/2014 Business services agent
AMERICAN AIRLINES, Bogota D.C. (Colombia)
-In charge of all passports process and documentation, visas, exit permits, international taxes,
documentation; in charge of security and compliance around the airport process.
-coordinate and supervise airport processes, responsible of the international cargo área, sales of
products and services in USA.
- Made several courses in the United States (Dallas, TX) on customer service, coordination and
supervicion, information analysis, international cargo, personnel management.
- Several times lead operations passenger traffic and ensure that there is no downtime for optimal
operation.
20/01/2014–01/06/2016 Business professional
AIG, Bogota (Colombia)
- In charge of analyzing international insurance policies,data analysis and information.
- writing reports, letters, providing accurate for customers.
- responsible for the part of international coordination with suppliers and customers, writing reports in
English, Spanish and portugues.
14/07/2016–14/01/2017 marketing intern
LM Instruments, BOGOTA (Colombia)
- Relation with suppliers
- represent the company in event
- create reports about marketing
- encharged of balanced scorecard
EDUCATION AND TRAINING
02/04/2013–01/05/2013 COURSE - CUSTOMER SERVICE AGENT CORE
AMERICAN AIRLINES, DALLAS (United States)
- customer service.
04/09/2013–24/09/2013 SUPERVISOR
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2. Curriculum vitae Alexander Grande
AMERICAN AIRLINES, DALLAS (United States)
01/02/2011–24/12/2016 BUSINESS ADMINISTRATION
Colombia Pilot University, Bogota D.C. (Colombia)
- Business and managment
- Sales and marketing
- International relations
- International business
- Marketing manger
- project manager
- inter abroad
PERSONAL SKILLS
Mother tongue(s) Spanish
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English C1 C2 C2 C1 C2
American certificate
Portuguese B2 B2 B1 B1 B2
Ibraco cretificate
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Communication skills - capacity and skills in innovation, teamwork and communication.
Organisational / managerial skills - Experience managing staff. Focusing on solutions and difficult situations , 5 years experience in
everything related to the analysis of information, supervision, coordination, and international sales.
Job-related skills - Business manager with extensive knowledge and experience as an analyst in the area of
international relations, international cargo, handling foreign people, international investors, finance,
tracking corporate accounts, sales and knowledge in national and international markets especially in
multinational and northern Americans clients.
Digital competence SELF-ASSESSMENT
Information
processing
Communication
Content
creation
Safety
Problem
solving
Independent user Proficient user Basic user
Digital competences - Self-assessment grid
Driving licence A, B1, B, BE
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