1. Gilbert Ramos
Home: 718-992-7781 or Cell: 347-573-6830 E-mail: gilbertramos2011@hotmail.com
SUMMARYOF SKILLS ANDQUALIFICATIONS:
Highly motivated, efficient, courteous, able to learn procedures quickly, excellent interpersonal, organizational and people
skills, able to work independently or as a team player and committed to assisting others; ability to provide quick and
accurate assessments while working effectively with building office staff.
EDUCATION: Monroe College – Bronx, N.Y.
 Associate’s Degree (AOS) – Hospitality Management
TRAINING/LICENSE/
CERTIFICATION: SUNY @ NY Metropolitan MLK Center – Bronx, N.Y.
 Microsoft Word Specialist – Office 2013 January 2016
American Federation of State, County, and
Municipal Employees, AFL-CIO - New York, N.Y.
 Food Safety – 2 Hrs. – June 2016
 Infectious Disease – 2.5 Hrs. – June 2016
Current Position:
2015 – Present SUNY @ NY Metropolitan MLK Center – Microsoft Office Specialist 2013 Bronx, N.Y.
VOLUNTEER WORK EXPERIENCE:
 Office Clerk Intern:
 Operated office equipment (fax machines, copiers, and computers).
 Set up and maintained printing paper for file records and correspondence letters.
 Made copies of corresponding letters, messages,and other printed materials.
 Located and attached multiple files to tagged folders via alphabetical or numeral.
 Opened, read, and stamped incoming mail and packages,then logged for distribution.
 Answered telephones and received information from clients and constituents, took messages,and
transferred calls to appropriate staff workers.
VOLUNTEER EMPLOYMENT HISTORY:
2012 - 2013 NYS Division of Human Rights Bronx, N.Y.
Office Clerk Intern
2013 - 2015 Federation Employment and Guidance Services Bronx, N.Y.
Office Clerk Intern
WORK EXPERIENCE:
 Front Desk Concierge / Doorman
 Handled tenant inquires and complaints with limited front office procedures.
 Received and delivered mail / package deliveries.
 Answered telephone calls to take messages and provided information.
 Monitored entrance & departure of employees, visitors & other persons to maintain security of premises.
 Circulated among visitors, patrons, or employees to preserve order and protect property.
 Called police and fire departments in cases of emergency,such as fire or presence of unauthorized
persons.
EMPLOYMENTHISTORY:
2006 – 2009 Allied Barton Security New York, N.Y.
Front Desk Concierge / Security Guard / Doorman
1988 – 2006 Initial Security, Inc. New York,N.Y.
Front Desk Concierge / Security Guard / Doorman