1. Mohamed Ahmed Salah Hussein
Compound 95, Building 9 Flat 53, Al Rehab City - Cairo, Egypt.
Home + (202) 26928199 - Cellular + (002) 010 60 40 868
E-mail: midoparasiempre@yahoo.com
Education
BA in Spanish and English Languages
Ain Shams University – Faculty of Al-Alsun, Cairo – Egypt.
Very good with grade of honor.
Professional Experience
Oriental Weavers of Egypt [August 2006 – Present]
Position: Regional Sales Manager – USA & Latin America Region
Description:
• Sales, Research and Development:
o Representing Oriental Weavers in International Trade Markets.
o Participating in the development of new products and color ways that
match new fashions in Markets in coordination with development team in
the US & Latin America.
o Interpretation of new OW collections that suit the US Market.
o Undertaking sales development procedures such as sampling, quality
assurance and other activities to attain new business.
o Frequent communication with clients and updating the new products and
prices.
o Negotiating and handling special offers and promotions.
o Creating MIS reports related with sales & shipping volumes.
• Operations:
o Frequent contact with clients and updating the order situation like
production status, shipping dates…etc
o Input of client’s orders on Oriental Weavers system.
o Coordinating the various departments internally such as planning,
production, finance and logistics departments for the successful
completion of the orders and also to meet client’s requirements.
o Tracking order progress in different phases: production, finishing,
labeling, packing and warehousing.
o Internal stock management.
o Assuring the execution of special requests in labeling, packing and
shipping.
o Planning monthly shipping priorities in accordance with client’s sales
requirements.
o Overseeing logistics arrangements and verifying that the procedures are
properly followed.
o Coordinating internal authorities to make the factory compliance matching
with the International Compliance Conducts.
o Tracking shipment delivery and obtaining Client’s feedback.
2. o Taking necessary actions on defaults and customer complaints and taking
actions to improve service level.
“South Sinai Travel” [January 2002 – August 2006]
Position: Swiss Operation Department Head
Description:
• Handling charter and individual operations of five Swiss & Latina American
travel agencies.
• Preparation of Sales promotion plans and implementing the same.
• Daily contact with customers
• Negotiating contracts & agreements (new business, hotel rates, transfers &
excursions).
• Conducting staff daily reviews.
• Preparation of new programs and tours after consulting with team members.
• Generating MIS reports related with target achievements and volume of business
by the team and conducting performance appraisal.
• Preparation of targets and leading the team towards the achievement.
• Customer feedback evaluation.
“South Sinai Travel” [April 1996 – January 2002]
Position: Tour Operator
Description:
• Handling all accommodation, transportation and excursions bookings.
• Daily contact with tour operators.
• Input of new programs and bookings into SST system.
• Daily check on online booking system for new reservations.
• Generating monthly reports of volume of tourists.
• Escorting groups of tourists during their stay.
• Executing different type of excursions all over Egypt.
• Resolving any immediate issues on daily basis.
• Assuring high standard of service quality in different aspects:
residency, transportation and guiding.
3. Skills
Languages
Spanish: Fluent (spoken and written).
English: Very Good (spoken and written).
Arabic: Mother Tongue.
Studies and Training Courses
February 2008: Communications Skills Course. Avanti Development Center.
May 2007: Supply Chain Management Course. Avanti Development Center.
1998: Advanced Spanish diploma for Foreigners (Instituto Cervantes)
1997: Spanish Summer School, Madrid.
Computer Knowledge
Excellent Knowledge of Operating System
- Windows 1998, Windows 2000, Windows XP
- Office 1997, Office 2000, Office XP (MS Word, MS Excel, MS Power Point).
Outlook Express/ Microsoft Outlook.
Expertise in making research using Internet Explorer.
Personal Skills
Team Player.
Hard worker.
Leadership skills.
Ability to resolve issues and decision making.
Excellent dealing with formal correspondence.
Personal Information
Date of Birth: January 4, 1977.
Place of Birth: Egypt.
Nationality: Egyptian.
Marital Status: Married.
Military Service: Exempted.
REFERENCES
Furnished upon request