SlideShare a Scribd company logo
1 of 6
PERFORMANCE & DEVELOPMENT REVIEW2014/15
Name: Mark Everest Date Mid Year: N/A (Mid Year PDR documented in previous role).
Date Full Year: 29/01/2015
Title: Loss Prevention Specialist Location: Field Based – South
East
Line Manager: Simon Lambert / David Oliver
Section 1: Objectives (linked to Divisional KPI’s)
Guidance: Please record a maximum of 2 SMART objectives for each section below as agreed with your Line Manager.
The What
SMART Objectives including the deliverable & how it will be
measured (KPI)
Key Target Dates Result
FINANCIAL
 Deliver Shrink/W&M/Refunds to target /peer group average
utilising a detailed rolling action plan and regular store visits.
 Review KPI`s weekly and be fully aware of the areas requiring
attention and the issue stores.
February 2015
October 2014
Mid Year
 N/A
Full Year
 Latest Report Manager data from week 27 - Shrink
favourable to target by £104k, W&M adverse to target by
£419k, refunds 0.06 Vs regional average 0.06.
 Fully aware of KPI’s but due to delay in updates relevance is
lacking. Utilises OOT reports to action improvements as
needed.
CUSTOMER
 Deliver a consistent and professional approach in relation to all
aspects of LP in your stores.
 Guide, coach and develop stores to adhere the product
protection matrix and maintain a consistent standard
October 2014
October 2014
Mid Year
 N/A
Full Year
 LP message delivered in a clear and professional manner.
Good relationship with stores and Area Manager, and a
growing understanding and respect for impact of LP
measurements of stores.
PERFORMANCE & DEVELOPMENT REVIEW2014/15
 Stores that receive more regular LP attention show solid
understanding and improvements of PP are driven and
evidenced.
OPERATIONAL
 Deliver a minimum of 85% MAR compliance across all stores.
 Actively drive compliance improvements in N&M and MVG
compliance in your area and document progress
 Ensure that APIS is checked and updated weekly and that
all information returns are met.
February 2015
October 2014
Mid Year
 N/A
Full Year
 As at week 49, average MAR score was 88% Vs regional
average of 86%.
 APIS access recently granted and training required to
maximise understanding.
PEOPLE
 Develop and maintain constructive relationships with all other
members of the team and Senior Retail Management.
 Share information with colleagues in the team that will be of
benefit to everyone.
February 2015
October 2014
Mid Year
 N/A
Full Year
 Mark has very quickly developed a strong relationship with
his stores and the Area Manager. Mark has settled into the
team and is building relationships here.
 Mark shares any knowledge / findings particularly in relation
to his experience from Logistics LP or previous retailers.
The How – The Morrison’s Way
SMART Objectives to develop the Values and Leadership behaviours
Key Target Dates Result
 Always deliver concise andaccurate feedbackto store management, and
ensure that the rolling action plan is completed at the time of the visit.
 Schedule andadmin half dayat the endof your weekto review Report
Manager in greater detailagainst your KPI`s to give you a better
understanding andcomplete the weeklyLPS tracker.
 Payparticular attentionto results fromhot product counts as wellas the
wall to wallstocktakes.
Mid Year
 N/A
Full Year
 All LP message and activity delivered professionally and
PERFORMANCE & DEVELOPMENT REVIEW2014/15
efficiently.
 Admin time not available in current plan, but time managed
well.
 Fully aware of count data and utilises this in deep diving
stores.
 Ensure that as anindividual, you deliver a professional approach to all store
and area/regional colleagues whencompletingLPS duties.
 Product protectionto be checkedwhenvisitingevery store, spendtime
coachingandguiding storesto manage the processinthe brief correctly.
 Ensure that product protectionis onthe store rollingactionplanwhere
there are issues identified.
Mid Year
 N/A
Full Year
 Professional approach maintained at all times in stores.
 Evidence of PP coaching in HOT stores showing
improvements.
 PP managed in HOT stare programme and MAR action plans.
 MAR audits to be planned in advance in Outlookand the action plans to be
copied to the AM, RMD and LPM.
 Review the data relating to CREDLOSS every week and drive
compliance in your area through awareness and accountability.
Keep evidence of your activity.
 Review the data relating to MVG losses, such as RA and delivery
information and inventory reporting. Keep evidence of your
activity.
Mid Year
 N/A
 Full Year Diary managed well and all MAR’s completed on
time, and copied to all relevant parties.
 Generally good cred loss in area, and exceptions managed
quickly alongside Area Manager. No tracker in place currently.
 Liaise with Area Managers when issues are identified in stores
without being prompted. Work with the Senior Manager
population to drive benefits and results.
 Identify information in your day to day activities that if passed to
the wider group can drive benefit and assist others.
 Ensure that the buddy system is set up to guarantee that stores
have access to LP at all times.
Mid Year
 N/A
 Full Year
 Engagement with Area Manager is strong and utilised to
support LP agenda.
 All relevant information shared.
 Buddy with LR which works well.
Section 2: Personal Development Plan
PERFORMANCE & DEVELOPMENT REVIEW2014/15
Guidance: Detail any development needs which will help you in your current role, in delivery of your objectives. Please use Academy
information to support.
Development Need
(Personal/Functional/System/Business Knowledge)
Briefly describe the development need
Development Activity / Action
Choose up to 3 development activities to address
your needs
Timescales to Achieve
Target completion date
Activity Review
Retail LPS initial training Buddy with Lisa Ridgway to work
through training guide
End financial year Completed
Section 3: Career Ambition
Guidance: What is your short/long term ambition? What further development support do you need?
Long Term Career Ambition
What are your long term career aspirations
Next Career Step
What would the ideal next short term step be toward
the long term goal
Development
Any additional development
support?
Location flexibility
Any geography
constraints
PERFORMANCE & DEVELOPMENT REVIEW2014/15
Section 4: Overall Summary of Performance
Guidance: Overall summary of performance at the end of year review.
Mid Year Review (Following the review of the specific Components of Performance in Section 1, please provide a short a summary of performance in the
round)
N/A – Mid year PDR completed in previous role.
Full Year Review
Mark has settled well into the Retail LP team and is growing in knowledge every week, actively seeking to learn from his time in stores. We have discussed
productivity Vs measurement to make sure that we get an understanding of where stores are compliance wise but this is due to Mark still learning and
balancing this with completing the required compliance checks to show the progress. We are receiving great feedback from stor es regarding Mark’s coaching
and supportive style and his relationship with Andy Chaffey the Area Manager that covers his stores is developing really well. The coming year has the makings
of a really strong one for Mark as his knowledge of the Morrisons Retail business grows combined with his experience. Mark will also enjoy an increase in
internal crime investigations as data mining develops as this is one of Mark’s key strengths and passions.
Section 5: Confirmation of conversation
Mid Year Signature Date
Colleague
Line Manager
Full Year Signature Date
Colleague M.C. Everest 29/01/2015
Line Manager D.J. Oliver 29/01/2015
PERFORMANCE & DEVELOPMENT REVIEW2014/15
Section 6:
Ratings
(Score the What and
The How and then
plot on the Graph
to come to an
Overall Rating i.e.
1.3, 2.2, 2.3 etc)
What
3
2 X
1
1 2 3
How
What
3
2 X
1
1 2 3
How
Mid year Review
What: 2
How: 2
Full year Review
What: 2
How: 2
Overall Rating Overall Rating

More Related Content

What's hot (20)

Mahesh CV
Mahesh CVMahesh CV
Mahesh CV
 
Bethvan Elswykresume2011
Bethvan Elswykresume2011Bethvan Elswykresume2011
Bethvan Elswykresume2011
 
2016 NEW SALES RESUME with all Achievements included
2016 NEW SALES RESUME with all Achievements included2016 NEW SALES RESUME with all Achievements included
2016 NEW SALES RESUME with all Achievements included
 
GGV_CV
GGV_CVGGV_CV
GGV_CV
 
Final 2 Conben power point
Final 2 Conben power pointFinal 2 Conben power point
Final 2 Conben power point
 
Resume
ResumeResume
Resume
 
Resume
ResumeResume
Resume
 
Thulani Mpanza 1...
Thulani Mpanza 1...Thulani Mpanza 1...
Thulani Mpanza 1...
 
rajashekhar_chettiar
rajashekhar_chettiarrajashekhar_chettiar
rajashekhar_chettiar
 
Arif Khan CV ( Fresh )
Arif Khan CV ( Fresh )Arif Khan CV ( Fresh )
Arif Khan CV ( Fresh )
 
Pranab kumar dhar
Pranab kumar dhar Pranab kumar dhar
Pranab kumar dhar
 
Nick Bacon CV
Nick Bacon CVNick Bacon CV
Nick Bacon CV
 
Shadab Afroz
Shadab AfrozShadab Afroz
Shadab Afroz
 
Marketing head kpi
Marketing head kpiMarketing head kpi
Marketing head kpi
 
BTOLOSA_CV
BTOLOSA_CVBTOLOSA_CV
BTOLOSA_CV
 
RESUME PARVINDER YADAV
RESUME PARVINDER YADAVRESUME PARVINDER YADAV
RESUME PARVINDER YADAV
 
Denice valles resume 8-9-16
Denice valles resume   8-9-16Denice valles resume   8-9-16
Denice valles resume 8-9-16
 
Amit Tandon Resume
Amit Tandon ResumeAmit Tandon Resume
Amit Tandon Resume
 
Resume Alexie Alexander
Resume Alexie AlexanderResume Alexie Alexander
Resume Alexie Alexander
 
sushil_Katrale(1)
sushil_Katrale(1)sushil_Katrale(1)
sushil_Katrale(1)
 

Viewers also liked

My_Plan_-_Word_Doc_-_Mark_Everest
My_Plan_-_Word_Doc_-_Mark_EverestMy_Plan_-_Word_Doc_-_Mark_Everest
My_Plan_-_Word_Doc_-_Mark_EverestMark Everest
 
PDR 14-15 ME (half year)
PDR 14-15 ME (half year)PDR 14-15 ME (half year)
PDR 14-15 ME (half year)Mark Everest
 
Loss_Prevention_Specialist_Logistics
Loss_Prevention_Specialist_LogisticsLoss_Prevention_Specialist_Logistics
Loss_Prevention_Specialist_LogisticsMark Everest
 
ME Appraisal 16.08.2011
ME Appraisal 16.08.2011ME Appraisal 16.08.2011
ME Appraisal 16.08.2011Mark Everest
 
Almhir Badua-Application updated
Almhir Badua-Application updatedAlmhir Badua-Application updated
Almhir Badua-Application updatedAlmhir Badua
 
SIT@TP by Albert Lim K S Photography_1
SIT@TP by Albert Lim K S Photography_1SIT@TP by Albert Lim K S Photography_1
SIT@TP by Albert Lim K S Photography_1Tony Hartono Wijaya
 
Continuous Integration w konfiguracji urządzeń sieciowych
Continuous Integration w konfiguracji urządzeń sieciowychContinuous Integration w konfiguracji urządzeń sieciowych
Continuous Integration w konfiguracji urządzeń sieciowychDreamLab
 
Real User Monitoring at Scale @ Atmosphere Conference 2016
Real User Monitoring at Scale @ Atmosphere Conference 2016Real User Monitoring at Scale @ Atmosphere Conference 2016
Real User Monitoring at Scale @ Atmosphere Conference 2016DreamLab
 

Viewers also liked (10)

Ahmed M. Al-Sayed
Ahmed M. Al-SayedAhmed M. Al-Sayed
Ahmed M. Al-Sayed
 
CV ENGLISH
CV ENGLISHCV ENGLISH
CV ENGLISH
 
My_Plan_-_Word_Doc_-_Mark_Everest
My_Plan_-_Word_Doc_-_Mark_EverestMy_Plan_-_Word_Doc_-_Mark_Everest
My_Plan_-_Word_Doc_-_Mark_Everest
 
PDR 14-15 ME (half year)
PDR 14-15 ME (half year)PDR 14-15 ME (half year)
PDR 14-15 ME (half year)
 
Loss_Prevention_Specialist_Logistics
Loss_Prevention_Specialist_LogisticsLoss_Prevention_Specialist_Logistics
Loss_Prevention_Specialist_Logistics
 
ME Appraisal 16.08.2011
ME Appraisal 16.08.2011ME Appraisal 16.08.2011
ME Appraisal 16.08.2011
 
Almhir Badua-Application updated
Almhir Badua-Application updatedAlmhir Badua-Application updated
Almhir Badua-Application updated
 
SIT@TP by Albert Lim K S Photography_1
SIT@TP by Albert Lim K S Photography_1SIT@TP by Albert Lim K S Photography_1
SIT@TP by Albert Lim K S Photography_1
 
Continuous Integration w konfiguracji urządzeń sieciowych
Continuous Integration w konfiguracji urządzeń sieciowychContinuous Integration w konfiguracji urządzeń sieciowych
Continuous Integration w konfiguracji urządzeń sieciowych
 
Real User Monitoring at Scale @ Atmosphere Conference 2016
Real User Monitoring at Scale @ Atmosphere Conference 2016Real User Monitoring at Scale @ Atmosphere Conference 2016
Real User Monitoring at Scale @ Atmosphere Conference 2016
 

Similar to PDR_2014_15_LPS_-_Mark_Everest

Similar to PDR_2014_15_LPS_-_Mark_Everest (20)

Venu_Resume 1
Venu_Resume 1Venu_Resume 1
Venu_Resume 1
 
Rishabh pandey resume
Rishabh pandey resumeRishabh pandey resume
Rishabh pandey resume
 
Rishabh Pandey Resume
Rishabh Pandey ResumeRishabh Pandey Resume
Rishabh Pandey Resume
 
Partha.
Partha.Partha.
Partha.
 
Curriculum Vitae NEW 2016
Curriculum Vitae NEW 2016Curriculum Vitae NEW 2016
Curriculum Vitae NEW 2016
 
Rajiv_Yadav 2
Rajiv_Yadav 2Rajiv_Yadav 2
Rajiv_Yadav 2
 
MD-BrownCris (1)
MD-BrownCris (1)MD-BrownCris (1)
MD-BrownCris (1)
 
Stacy Resume 2
Stacy Resume 2Stacy Resume 2
Stacy Resume 2
 
Profile
ProfileProfile
Profile
 
Profile
ProfileProfile
Profile
 
MY Updated Resume-Jaffer Ansari
MY Updated Resume-Jaffer AnsariMY Updated Resume-Jaffer Ansari
MY Updated Resume-Jaffer Ansari
 
TALAL CURRICULUM VITAE - Copy
TALAL CURRICULUM VITAE - CopyTALAL CURRICULUM VITAE - Copy
TALAL CURRICULUM VITAE - Copy
 
C_Usersaurnab.pandeyDesktopResume (2)
C_Usersaurnab.pandeyDesktopResume (2)C_Usersaurnab.pandeyDesktopResume (2)
C_Usersaurnab.pandeyDesktopResume (2)
 
Md_Rahmat_Ullah_Resume_2003format
Md_Rahmat_Ullah_Resume_2003formatMd_Rahmat_Ullah_Resume_2003format
Md_Rahmat_Ullah_Resume_2003format
 
Sales and Operation Planning
Sales and Operation PlanningSales and Operation Planning
Sales and Operation Planning
 
GAURAV CV W
GAURAV CV WGAURAV CV W
GAURAV CV W
 
Vikas chauhan (updated)job application
Vikas chauhan (updated)job applicationVikas chauhan (updated)job application
Vikas chauhan (updated)job application
 
Abhi Thakar
Abhi ThakarAbhi Thakar
Abhi Thakar
 
Hiran wijewardena resume 2 new svp
Hiran wijewardena   resume 2 new svpHiran wijewardena   resume 2 new svp
Hiran wijewardena resume 2 new svp
 
CV- Ryan Garcia
CV- Ryan GarciaCV- Ryan Garcia
CV- Ryan Garcia
 

PDR_2014_15_LPS_-_Mark_Everest

  • 1. PERFORMANCE & DEVELOPMENT REVIEW2014/15 Name: Mark Everest Date Mid Year: N/A (Mid Year PDR documented in previous role). Date Full Year: 29/01/2015 Title: Loss Prevention Specialist Location: Field Based – South East Line Manager: Simon Lambert / David Oliver Section 1: Objectives (linked to Divisional KPI’s) Guidance: Please record a maximum of 2 SMART objectives for each section below as agreed with your Line Manager. The What SMART Objectives including the deliverable & how it will be measured (KPI) Key Target Dates Result FINANCIAL  Deliver Shrink/W&M/Refunds to target /peer group average utilising a detailed rolling action plan and regular store visits.  Review KPI`s weekly and be fully aware of the areas requiring attention and the issue stores. February 2015 October 2014 Mid Year  N/A Full Year  Latest Report Manager data from week 27 - Shrink favourable to target by £104k, W&M adverse to target by £419k, refunds 0.06 Vs regional average 0.06.  Fully aware of KPI’s but due to delay in updates relevance is lacking. Utilises OOT reports to action improvements as needed. CUSTOMER  Deliver a consistent and professional approach in relation to all aspects of LP in your stores.  Guide, coach and develop stores to adhere the product protection matrix and maintain a consistent standard October 2014 October 2014 Mid Year  N/A Full Year  LP message delivered in a clear and professional manner. Good relationship with stores and Area Manager, and a growing understanding and respect for impact of LP measurements of stores.
  • 2. PERFORMANCE & DEVELOPMENT REVIEW2014/15  Stores that receive more regular LP attention show solid understanding and improvements of PP are driven and evidenced. OPERATIONAL  Deliver a minimum of 85% MAR compliance across all stores.  Actively drive compliance improvements in N&M and MVG compliance in your area and document progress  Ensure that APIS is checked and updated weekly and that all information returns are met. February 2015 October 2014 Mid Year  N/A Full Year  As at week 49, average MAR score was 88% Vs regional average of 86%.  APIS access recently granted and training required to maximise understanding. PEOPLE  Develop and maintain constructive relationships with all other members of the team and Senior Retail Management.  Share information with colleagues in the team that will be of benefit to everyone. February 2015 October 2014 Mid Year  N/A Full Year  Mark has very quickly developed a strong relationship with his stores and the Area Manager. Mark has settled into the team and is building relationships here.  Mark shares any knowledge / findings particularly in relation to his experience from Logistics LP or previous retailers. The How – The Morrison’s Way SMART Objectives to develop the Values and Leadership behaviours Key Target Dates Result  Always deliver concise andaccurate feedbackto store management, and ensure that the rolling action plan is completed at the time of the visit.  Schedule andadmin half dayat the endof your weekto review Report Manager in greater detailagainst your KPI`s to give you a better understanding andcomplete the weeklyLPS tracker.  Payparticular attentionto results fromhot product counts as wellas the wall to wallstocktakes. Mid Year  N/A Full Year  All LP message and activity delivered professionally and
  • 3. PERFORMANCE & DEVELOPMENT REVIEW2014/15 efficiently.  Admin time not available in current plan, but time managed well.  Fully aware of count data and utilises this in deep diving stores.  Ensure that as anindividual, you deliver a professional approach to all store and area/regional colleagues whencompletingLPS duties.  Product protectionto be checkedwhenvisitingevery store, spendtime coachingandguiding storesto manage the processinthe brief correctly.  Ensure that product protectionis onthe store rollingactionplanwhere there are issues identified. Mid Year  N/A Full Year  Professional approach maintained at all times in stores.  Evidence of PP coaching in HOT stores showing improvements.  PP managed in HOT stare programme and MAR action plans.  MAR audits to be planned in advance in Outlookand the action plans to be copied to the AM, RMD and LPM.  Review the data relating to CREDLOSS every week and drive compliance in your area through awareness and accountability. Keep evidence of your activity.  Review the data relating to MVG losses, such as RA and delivery information and inventory reporting. Keep evidence of your activity. Mid Year  N/A  Full Year Diary managed well and all MAR’s completed on time, and copied to all relevant parties.  Generally good cred loss in area, and exceptions managed quickly alongside Area Manager. No tracker in place currently.  Liaise with Area Managers when issues are identified in stores without being prompted. Work with the Senior Manager population to drive benefits and results.  Identify information in your day to day activities that if passed to the wider group can drive benefit and assist others.  Ensure that the buddy system is set up to guarantee that stores have access to LP at all times. Mid Year  N/A  Full Year  Engagement with Area Manager is strong and utilised to support LP agenda.  All relevant information shared.  Buddy with LR which works well. Section 2: Personal Development Plan
  • 4. PERFORMANCE & DEVELOPMENT REVIEW2014/15 Guidance: Detail any development needs which will help you in your current role, in delivery of your objectives. Please use Academy information to support. Development Need (Personal/Functional/System/Business Knowledge) Briefly describe the development need Development Activity / Action Choose up to 3 development activities to address your needs Timescales to Achieve Target completion date Activity Review Retail LPS initial training Buddy with Lisa Ridgway to work through training guide End financial year Completed Section 3: Career Ambition Guidance: What is your short/long term ambition? What further development support do you need? Long Term Career Ambition What are your long term career aspirations Next Career Step What would the ideal next short term step be toward the long term goal Development Any additional development support? Location flexibility Any geography constraints
  • 5. PERFORMANCE & DEVELOPMENT REVIEW2014/15 Section 4: Overall Summary of Performance Guidance: Overall summary of performance at the end of year review. Mid Year Review (Following the review of the specific Components of Performance in Section 1, please provide a short a summary of performance in the round) N/A – Mid year PDR completed in previous role. Full Year Review Mark has settled well into the Retail LP team and is growing in knowledge every week, actively seeking to learn from his time in stores. We have discussed productivity Vs measurement to make sure that we get an understanding of where stores are compliance wise but this is due to Mark still learning and balancing this with completing the required compliance checks to show the progress. We are receiving great feedback from stor es regarding Mark’s coaching and supportive style and his relationship with Andy Chaffey the Area Manager that covers his stores is developing really well. The coming year has the makings of a really strong one for Mark as his knowledge of the Morrisons Retail business grows combined with his experience. Mark will also enjoy an increase in internal crime investigations as data mining develops as this is one of Mark’s key strengths and passions. Section 5: Confirmation of conversation Mid Year Signature Date Colleague Line Manager Full Year Signature Date Colleague M.C. Everest 29/01/2015 Line Manager D.J. Oliver 29/01/2015
  • 6. PERFORMANCE & DEVELOPMENT REVIEW2014/15 Section 6: Ratings (Score the What and The How and then plot on the Graph to come to an Overall Rating i.e. 1.3, 2.2, 2.3 etc) What 3 2 X 1 1 2 3 How What 3 2 X 1 1 2 3 How Mid year Review What: 2 How: 2 Full year Review What: 2 How: 2 Overall Rating Overall Rating