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LANEE ZAROSI
OBJECTIVE
To always challenge myself to be a top performer while maintaining a positive attitude and also to
continuously reward myself and my family for my accomplishments
SUMMARY OF QUALIFICATIONS AND SKILLS
Proven Inside Sales coach and leader. Strong background in lead qualification from tradeshows, list, website
and different campaigns. Uses effective listening skills to identify a prospect/opportunity quickly. Engages
prospect by uncovering technical details of infrastructure and current needs. Excellent time manager to
efficiently run business. Always thrives to be a team player sets and sets a good example of a hard work ethic
and positive attitude. Proficient with Salesforce, Outlook and Microsoft Office.
WORK EXPERIENCE
Crossmatch Technologies January, 2015-February 2016 Redwood City, CA
Senior Sales Support Specialist
Trained new hires with on boarding
Performed Inside Sales duties for Point of Sale Director
Support international and national sales team with enabling effective sales tools to
close business faster and more accurately.
Handled all questions related to the internal quote tool and part numbers.
Created and handled quote request from employees, customers and channel
(Resellers and Distributors)
Reviewed each PO that comes in to ensure that all necessary information is
included and work with the Operations team to make sure order can be
fulfilled.
Reported status of inventory to customers and work with the Order Management
team to improve processes for orders.
Digitalpersona Inc (Acquired by Crossmatch Technologies) September
2004-February 2015 Redwood City,
CA
Demand Generation Rep/Inside Sales Account manager
Top performer in Inside Sales for highest number of leads qualified
Consistently met or exceeded quota each quarter
Sold Enterprise solutions to commercial and government customers directly and
through the channel.
Guided developers on the SDK process
Involved in creating new business through cold calling and follow up from lead
campaigns.
Communicated with Demand Generation Manager on calling results for each
campaign.
Involved in building pipeline and accurately forecasting each deal. Qualified
prospects and documented technical infrastructure to ensure our solution
would be a good fit for the customers needs.

2. Interviewed candidates for the IS team and trained new hires.
Assisted Account Manager and Field engineers daily on setting up web demo’s
and onsite appointments.
Generated a $150K deal for our team and consistently met or exceeded team
quota.
Assisted VP of Sales with special project for calling campaign
Created forecast reports for Account Manager quarterly
Promoted to Senior Inside Sales Account Manager
Shoretel Communications September 2000-Aug 2001 Sunnyvale, CA
Inside Sales Rep
Qualified government, financial and fortune 1000 accounts.
Assigned to entire central region supporting 3 outside salesreps.
Ranked #1 our of 12 team members for highest number of leads produced.
Involved in selling complex Voice Over IP solutions to C level prospects.
Techmar Corporation/CAT Teleservices January 1996-August 1999
Business Development Rep/Client Services Manager
Trained and managed Inside Sales team
Developed new business opportunities for existing clients
Assisted with training of new hires
Consistently maintained 70 calls per day
Ranked #2 out 12 for highest number of leads produced for top account (Trilogy
Corporation)
Mervyns May 1985-April 1993
Sales Associate/Area Manager
EDUCATION & CERTIFICATES
1991 SJSU San Jose, CA
Bachelor of Science, Business Administration (Marketing)
Received Sandler sales training certificate
REFERENCES
Available upon request