1. 7136 Connaught Drive New Albany, OH Cell: (614) 961 - 7660 Robert.AGarver@yahoo.com
SALES AND MANAGEMENT SPECIALIST
Ambitious professional, results oriented leader with entrepreneurial attitude. Outstanding
communication and presentation skills. An innate ability to work with people and develop
ongoing business relationships.
Skill Highlights Driving Location Profitability
Training and Developing new
Employees
Strategic Partnership Building
Forecasting Sales Cycles and
Adjusting Sales Approaches
Building Consumer Rapport for
Continual Location Profitability
In Depth Knowledge of
Competitor Products
Creating and Implementing
new Sales Techniques
Financial
Management/Purchasing
Seven Years of Management
Experience at a High Gross
Profit Level
Professional
Experience
Car Keys Express
Midwest Regional Sales Manager
03/2014-Present
Expanded business in the Midwest Region by nearly 30%. Today, Car
Keys Express is in 87% of the New Car Dealerships across the Midwest
Region. That is the highest penetration by nearly 10% inside the whole
company!
In the 15 months of employment with Car Keys Express, I have been the
#1 Regional Sales Manager in the Country 93% of the time, or 13 out of
the 15 months!
Accountable for establishing new business relationships and maintaining
existing relationship with Dealerships.
Developed Financial plans, analyzed sales and managed inventory.
Exceeded new business goals on a weekly basis.
Responsible for 10 Account Managers, ensuring they are meeting and
exceeding their weekly goals. I am responsible for training them, keeping
them up to date with the most recent rebuttals to use when an objection
occurs, and seeing that they are maximizing each individual dealership to
its full capacity.
Germain Toyota
New Car Sales Manager
03/2014-09/2014
Value Offered Fifteen years of experience leading in sales organizations and contributing to
company growth and profit goals.
Proven track record of driving sales to multiple locations and expanding
consumer base.
Specialized skills inautomotive technology and broad knowledge of newest
models and sales trends.
Strong leadership and training records of diversified sales representatives in
multiple sales environments.
Expert relationship builder with consumer from diversified populations, as
well as, upper management and immediate sales team.
Strong command of business protocols and sales strategies.
2. Responsiblefor managingnew car inventory. Includes orderingnew vehicles
and also keeping the inventory on our lotfor 90 days or less.
Ensure dealership maintainsan aboveNational averagein customer
satisfaction index. This is vital to the store due to the amount of money
invested by the store and the amount of money earned if we reach our goal.
Each morningI was responsibleto train a staff of at least20 salesman to
make surethey are up on their skillsand havea positiveattitude before
takingthe floor that day.
Once a month I would conduct one on one with each salesman to see how
they’re doing, go over any deals they may have working and let them know
that if they need anything, I am here to help them be successful.
Nissan/North
Sales Manager
10/2010 – 03/2014
Working the sales desk for Sales Consultants to ensure profit, customer
personal information safe keep, maintaining an exceptional gross
average, set up room for Finance Dept. to sell their product, take T.O’s to
make sure every customer was worked to the end.
Created and implemented a new “follow-up” program in order to
promote customer loyalty and increase repeat business. Also worked
with each sales consultant to inspect what I expected.
Exceeded monthly goals through fostering sustainable and loyal
customer base
Assisted in full operations of the location: scheduling, inventory, and
purchase orders.
Demonstrated an unwavering commitment to customer service, adding
new clientele while maintaining premium services to existing buyers.
Developed new sales team members and coached them to profitability.
Lima Auto Mall
Sales Manager 02/2003 – 02/2009
Sales Specialist 02/2001 – 02/2003
Superseded sales quotas and was rapidly promoted to a sales manager
Oversaw hiring and development of new sales representatives
Facilitated a team approach to achieve organizational objectives
Consistent top volume sales and excelled in gross per unit sales
Thrived in both independent and collaborative work environments
Leveraged strong listening, presentation and closing skills to optimize
sales results
MikePruitt Ford
Sales Specialist
02/1998 – 02/2001
Expanded customer base through perpetual lead follow-up and excellent
sales expertise
Lead a team of employees to profitability achievement, as well as,
continual education on automotive trends and products
Focused on multiple brand expertise and customer education
Exceeded monthly sales quotas by creating profitable sales proposals
3. Technology MS Office Word/Excel/PowerPoint/Access/Project), Streaming Media,
WebTrends, ACT!, Salesforce.com, HP OpenView, Windows (all), UNIX, Reynolds &
Reynolds, ADP/CRM. Dealertrack, and V-Auto.
Rookie of the Year 1998 – Mike Pruitt Ford
Mark of Excellence 2005 – General Motors for Sales Management
Salesman of the Month 2002 – Lima Auto Mall
Salesman of the Month – various
Salesman of the Year 2011 – Nissan/North
Promoted to Sales Manger (Desk)
In 2014 I was the #1 Regional Sales Manger within the Country! I brought
more gross profit to the company than any other Sales Manger has done in
the Companys 7 years of existence.
Awards