1. KKIMIM CCRAWFORDRAWFORD
Phone: (816) 882-4301| Email: crawford0723@hotmail.com
7225 Sycamore Avenue, Kansas City, MO 64133
Detail-oriented professional, comfortable at multi-tasking, experience in implementing administrative systems,
procedures, policies, and monitoring projects. Unbeatable track record of maintaining supplies, answering inquiries,
and ensuring that office equipment is working properly. Flexible and team-oriented with excellent communication,
interpersonal, time management, and listening skills. Determined to implement earned skills and knowledge for the
rapid growth of the prospective company while providing support.
KEY STRENGTHS
Administrative Support
Strategic Planning
Leadership Skills
Staff Training
Organizational Skills
Problem Solving
Data Entry
Customer Service
Office Coordination
PROFESSIONAL PROFILE
UPS · Overland Park, KS 10/2012 - Present
FMLA Specialist/Human Resources
• Receive calls with questions from employees and managers regarding FMLA and non FMLA leaves of absence.
• Receive call request for other types of disability related leaves, including but not limited to, leaves requested as a reasonable
accommodation under the ADA and leave arising out of a work related injury or illness.
• Administrates FMLA and non FMLA leave of absence programs.
• Receive and review requests for FMLA leave.
• Determine employee eligibility for leave and designates appropriate leave status.
• Request and obtain completed certification and recertification forms
• Process the return-to-work process for FMLA and non FMLA leaves of absence.
CareCentrix · Overland Park, KS 10/2011 – 08/2012
Provider Staffing Coordinator
• Responsible for timely and thoughtful communication to the referral source, physician, and patient to ensure coordination of
services and equipment to meet physician prescribed starts of care and/or discharge dates.
• Responsible for communication to supervisor when difficulty securing a provider jeopardizes safe and timely care for a patient.
• Request clinical input, and/or communicates with Client Services when quality of care issues are in question.
Key Office · Dodge City, KS 04/2009 – 08/2011
Office Manager
• Excellent communication and interpersonal skills; takes initiative department in managing client relationships and developing
effective working relationships with clients.
• Supervise office staff/Sales Support
• Provide administrative/secretarial support for various departments/divisions.
• Prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records.
• Organize and work independently on multiple assigned tasks/projects and complete assignments within specified deadlines.
2. EDUCATION HISTORY
Dodge City High School – High Diploma 1994
Ashford University – Major: Bachelors in Business Administration – Completed Credits 74
