1. Ashley Hall
1537 SummitAvenue Linwood,PA 19061 | (C) (484) 459-0100 | (E) Amhall2006@yahoo.com
OBJECTIVE:
To bring to your organization enthusiasm,dedication,responsibilityand a good work ethic, combined with myskills obtained through
education and other work experience.
SUMMARY OF QUALIFICATIONS:
 10 years+ experience working in high volume,fast paced offices
 Excellent verbal and written communication skills
 Detail oriented,sound judgment, self-motivated
 Highly organized,quick learning achiever
 Ability to multi-task,works well under pressure
 Works independentlywith minimal supervision
 Ability to comprehend and applynew changes to organizations goals
WORK EXPERIENCE:
The Residence at Glen Riddle Media, Pa
March2014 – Present | Business Office Manager
 Complete all administrative duties as required,including butnotlimited to, copying, filing,new employee paperwork,accoun ts
payable, accounts receivable,petty cash,payroll and data entry
 Meet individuallywith each new hire prior to the first day of work to assure completion ofall required paperwork per the New
Hire PAN checklist.
 Serve as HR contact; relay benefits information,maintain personnel files,answer payroll questions and maintain performance
review scheduling system.
 Verify prospective employees through E-verify.
 Work together with all departmentheads to gather all invoices/bills.Done on a weekly basis.
 Code all invoices according to department,enter invoices individuallyinto Yardi.
 Create batches,complete and send off to appropriate recipient.
 Ensure that time records and pay data are accurate and up to date according to companystandards.
 Communicate effectively and constructively with departmentheads and employees to achieve the Essential Duties and
Responsibilities.
 Accurately manage residentrecords ensuring completed residentagreements and adequate follow up on special agreements
and renewals.
 Ensure timelyand accurate updates and maintenance of Yardi data including butnot limited to records of residentunits and
billing.
 Generate monthly invoices for Residents.
 Employtimely collection methods on accounts thatbecome outstanding.
 Cover reception area as needed.
 Presenta professional demeanor thatcommunicates a corporate philosophyofservice, goodwill,and genuine interestin each
resident’s needs.
 Familiarize yourselfwith residents ofthe Community.
 Be observantof residents’ conditions and behavior,and communicate potential difficulties or opportunities to the appropriate
team member.
 Maintain utmostconfidentialityin performing every aspectof these duties.
 Be proficientworking in Yardi, AMSI, ADP.

2. Sono Bello Body Contouring Centers Wayne, Pa
March 2013-March 2014 | Front Desk Coordinator
Customer Service/Administration
 Ensuring exceptional customer service is given to each individual that comes through the center doors or via phone including
patients and visitors
 Maintain accountability for the schedule book
 Maximize office productivity through proficient use of appropriate software applications: schedule, Care Credit and any other
systems as required.
 Conductconfirmation calls for appointments atleast2 business days in advance as directed by Office Manager. Update statues
of appointment to “left message, confirmed, etc.” Enter any special notes if applicable.
 Pull next day’s patients charts,filing, faxing as needed and prepare new patientcharts.Organize charts according to scheduled
appointment time.
 Maintain inventory of all supplies and forms listed on the “Front Office” inventory list and restock items as needed.
 Check general email for the center and forward to the appropriate staff member.
 Review clerical and billing records to ensure completeness,accuracyand timeliness.Organize and maintain file system and file
correspondence and other records including patient’s files.
Billing
 Enter payment on computer and credit card transactions.
 Log any and all payments received throughout the day and document as needed.
 Print daily close outreports on scheduling system and review for accuracy. Batch creditcard terminals as needed(verify tha t all
daily totals are accurate before batching out terminals)
 Verify all invoices are accurate, notify Manager if there are any discrepancies so they can be corrected as needed.
 Fill depositslips for all received and cash and checks.Give to Office Manager for depositor place in designated area provided
by the Office Manager.
 Give copy of receipt to patient and file original in patient file.
HAN Neurosurgical Practice Upland, PA
November 2011-March 2013 | Medical Receptionist
 Answered phone calls and took messages for doctors as needed.
 Scheduled,rescheduled and cancelled patientappointments.
 Verified patient’s insurance using differentrequired systems.
 Checked patients in for their appointments and charged them outafter.
 Pulled next day patient charts and organized them according to scheduled appointmenttime.
 Confirmed scheduled appointments.
 Stocked doctor’s rooms as needed.
 Maintained patientconfidentiality
Chester Water Authority Chester, PA
March 2004-November 2011 | Office Clerk
Executive Office
 I filled in for the Executive Administrator working for the Executive Manager and ChiefEngineer as needed.
 Typed letters and memos.
 Set up for meetings with DepartmentHeads as well as Board Members .
 Typed Board Meeting minutes and kept them organized.
 Kept up with the filing.
 Directed visitors.
 Answered the telephone lines and took messages accordingly.
 Maintained confidentiality.
Business Office

3.  I filled in for the Receptionist working for the Business Office Manager as needed.
 Answered the company’s main telephone line switchboard and connected with appropriate department.
 Greeted/directed customers in the right direction.
 Entered customers’ bills in the system for their billing purposes using “Afinity” by entering up to 200 bills on a daily basis.
Customer Service
 Called our customers to setup appointments regarding their water service.
 Filed papers.
 Filled in for the Cashiers as needed byhelping enter in customer’s cash transactions for their bills and completing batches for
the day and ensuring they were correct.
.
EDUCATION:
Southern New Hampshire University
2013-2015
Bachelor’s Degree
Communication Studies
Delaware CountyCommunityCollege,Media,PA
2006-2008
General Studies
Neumann University,Aston, PA
2009-2010
Took a Certification class for Phlebotomy
Certification earned
Chichester High School,Boothwyn, PA
2002-2006
College Prep
Diploma earned
COMPUTER SKILLS:
Proficientwith Microsoft Office Suite
Excel, Word, PowerPointas well as experience with many other computer systems.