1. Darnell Thomas
______________________________________________
Dontrethomas24@gmail.com
Ph: (667) 209-1289
Objective
Seeking to develop and enhance my skills and credentials with an end goal to become
thoroughly trained in all aspects of customer service. I want to succeed in a stimulating
and challenging environment, building the success of the company while I experience
advancement opportunities.
Experience
Patapsco Landing, Baltimore, MD
Office Assistant Jan 2015- Present
Scheduled appointments and presented properties to residents and prospects.
Met required monthly goals.
Maintained a cordial relationship with customers by building long term relationships.
Took payments for rent and utilities.
Labor System, Tucson, AZ
General Labor September 2013 – Dec 2014
• Plant bushes, trees and flowers according to landscaping design.
• Works on varies demolition/construction sites.
• Perform warehouse work as a forklift operator, machine operator, material handler, separated
and packaged inventory/invoices and other general labor.
CODAC Behavioral Health, Tucson, AZ June 2014 – August 2014
Counselor
• Proactively managed member care by providing, education, care coordination, systems
navigation, advocacy and support primarily in-home and/or in the community.
• Coordinated the deliveries of integrated care services to members.
• Performed integrated healthcare assessment and annual assessment updates.
2. • Assisted in development, implementation and revision of integrated service plans; assures
that services provided are specified in the integrated service plan and monitors progress
toward treatment goals, crisis plans and coordinating of adult recovery teams.
• Assisted and support members to follow through on prescribed medical interventions and
diagnostic testing.
DCI Biologicals, Pine Bluff, AR April 2012 – July 2013
Reception Technician
• Welcomed visitors on the telephone and in person and answered there inquiries.
• Direct visitors by giving them full details and instructions of the procedures of
their visit.
• Maintain security by following procedures; monitoring logbooks and organizing
scripts.
• Maintained continuity among work teams by documenting and communicating
actions, irregularities, and continuing needs.
Tyson Foods, Pine Bluff, AR
Machine Operator October 2010 - March 2012
• Work on an assembly line carving the chicken parts.
• Record production and operational data on specified forms.
NC’s Pearson, Lawrence Ks October 2009 to June 2010
Prescription Drug Plan Specialist
• Calculated premiums and established payment method.
• Performed administrative tasks, such as maintaining records and handling policy
renewals
• Explained features, advantages and disadvantages of various policies to promote sale
of insurance plans.
Education
H.S. Diploma, General Studies - (February 2003)
Adult Education, 1900 hazel
GPA: 2.5. Arkansas Career Readiness Certificate Silver (August 26th, 2011)
