Resume, Education, Letters of Reference.

1. Professional Portfolio for
Brenda Miller
Resume, Education, Letters of
Reference

2. BRENDA MILLER
OFFICE ADMINISTRATION ● DATA ENTRY ● CUSTOMER SERVICE
Diverse Background includes: Physician Office Administration, and Logistic Operations. Possess excellent multi-tasking skills, a positive attitude, an ability to
adapt to rapidly changing situations, and solid communication skills. Capable of working effectively with people at all professional levels in diverse cultural
environments, and equally comfortable working independently or as member of a team.
Possess a strong work ethic and the organizational skills required to quickly learn new tasks, assimilate complex information, produce
results and meet required deadlines. Comfortable working autonomously on projects or collaborating in a group environment to reach
decisions consistent with the goals of a business or in the best interest of a patient. Also, functions well in situations requiring creative
ideas and an ability to analyze appropriate customer service programs complementary to business objectives. Key strengths and experience
include, but are not limited to:
Customer Service Skills Data Entry Operations
Patient Scheduling File Management Skills
ICD-9-CM Medical Manager, Next Gen
CPT Coding Medical Records, ChartMaxx Scanning & Quality Review
HCPCS Medical Terminology
Physiology Anatomy
EDUCATION~ DEVELOPMENT ~VOLUNTEER ~ EXTERNSHIPS
National Certified Medical Office Assistant (NCMOA)
National Certified Insurance and Coding Specialist (NCICS)
CPR Certification
Certificate, Administrative Medical Office Assistant, June 2010
Tolles Career & Technical Center, Plain City, OH
Certificate, Medical Billing & Coding Program, 2007
Franklinton Career & Technology Center, Columbus, OH
Madison County Hospital 2010
Central Ohio Sports Medicine & Orthopedics Inc.; Keith A. Ladu, D.O., Sandra Lane, M.D. 2010
Lower Lights Christian Health Center Gary Osborn, D.O., William Turek, D.O., Dana Vallangeon, M.D. 2010
BACKGROUND EXPERIENCE
Aerotek Commercial Staffing (MEDCO) Dublin, OH 2011
Support I (Pharmacy Technician)
Filling – Select and label correct medication according to their destination.
Packing – Check for accuracy of the name, address and place the prescription in the package to be shipped.
Setup – Pharmacist inspects for accuracy of prescription.
Lower Lights Christian Health Center, Columbus, OH 2010-2011
Medical Records (Volunteer)
Scan patient’s medical files
Next Gen Software
Assign batch numbers
Quality review of files
Upload using ChartMaxx software

3. BRENDA MILLER
-Page Two-
Self Insured Management Company (SIMCo), West Jefferson, OH 2008 – 2009
Mail Room Coordinator
•Independently managed administrative process of collecting, accounting for, and delivering time-critical documentation to
the Bureau of Workers Compensation.
•Processed outgoing mail and distributed incoming material, including checks and fee denial documents.
•Ensured all invoices, checks, and vouchers were organized for delivery. Executed procedures in an organized, efficient
manner.
•Received accolades from the Vice President for demonstrating “very strong organizational skills” and displaying attention
to detail and ability to multitask.
•Trusted to handle sensitive information.
Sears Logistics, Columbus, OH 1995 - 2006
Special Services Associate
•Oversaw 5- to 6-person teams, delegating workflow and ensuring achievement of special assignments and projects.
•Supported allocation of merchandise to more than 200 retail outlets by sorting and inspecting items prior to packing and
shipping.
•Performed inspections and recounts to ensure retail outlets were receiving accurate merchandise and counts.
•Received comments in performance review of “Works up to and beyond department standards…stays productive…
careful and aware.”