1. Kevin Blandford
kblandford@btinternet.com
07736 647313
7,Festing Mews, Highland Road,
Southsea, Hampshire, PO4 9BN
PERSONAL STATEMENT
A strong customer focused 3rd line support engineer experienced UK Security Cleared
(SC). Servers Administrator of Server 2003, 2008, & 2012
SC Clearance Till 1st January 2020
KEY SKILLS
Technical Skills
- Windows Server 2000, 2008,2012
- Exchange 5.5, 2000, 2003, & 2010
- Hardware & Configuration of Desktop, Laptop Printers
- LAN / WAN Cisco VPN Lync Sharepoint
- HP Wintel Server Hardware & Exchange 2013
- Active Directory, Group Policy, Security, DNS, DHCP, IIS, Terminal Services
and routing remote access
- Supporting Cisco switches Radia, Sanctuary & Routers
- Demonstrable experience in implementing, configuring, rolling out,
documenting and administering
- Enterprise Vault and desktop / server integration
- HP blade server brake fix ,VSphere 5.5, VMware 4, & iPads, Smartphone or
tablets & SCCM & SCOM
- Building Pc using Ghost, Pxe, sccm& SMS 2012
- Windows Server migration off 2003 and into 2008
- Knowledge of ITIL framework (understanding of Incident, Problem, Change).
Personal Skills
- Team Player, Motivator
Training/Certification
C&G Electronic Servicing & Communications
HNC: Microprocessor Control
Prince2 – Foundation Certificate
QA – Windows NT4 Essentials & Server
RadiaPadi Open Water Diver & Padi Advanced Open Water Diver
2. EMPLOYMENT HISTORY
2nd & 3rd Line Support
(Febuary 2016 To March 2016)
South Central Ambulance Service NHS Trust
Rollout of Windows 7 & Virtual & physical servers
TCP/IP & Networking, Active Directory 2012, Exchange 2010 & SharePoint
WSUS server updates & VNC
Virtual & physical servers
Logging into Exchange to delete/change and create users & Tablets
Infrastructure Support
(15th June 2015 > 16th October 2015 )
Lloyds Bank Banbury
Working on 3rd Line support bau calls of 75% & 25% Project Work
Working with releases using sql Server Management Studio 2005 & 2008
Virtual & physical servers
Working with Windows Server 2003, 2008, 2012 & SQL Server
Working with Exchange, Wmware 5,VSphere 5,SharePoint, and Lync
Working with VMWare 5.5
SCCM administration, & SCOM administration, configuration and reporting
Windows 7 Desktop Support
Logging into Exchange to delete/change and create users
Infrastructure Support
(11th May 2015 > 14th June 2015)
ITV Jersey
Demonstrable experience working in Broadcast or Media industries
Five week contact a moving equipment from one site
to new site
Virtual and physical servers
Working with Exchange, VM Server ,SharePoint and Lync
Setting up there infrastructure support & Windows 7 Desktop Support
Windows Server migration off 2003 and into 2008
SCOM and System Centre
Infrastructure Engineer
(Dec 2014 > Mar 2015)
NHS, Southampton BAU
Working with Netback up Daily Dutes
Servers Administrator of Server 2003 & 2008 & VSphere 5.5
Rollout of Windows XP to Windows 7 using SCCM 2012 & Lync 2013
TCP/IP & Networking, Active Directory 2012, Exchange 2010 & SharePoint
Installation of rack mount kit including HP and CISCO
3. Floorwalker
(18th July 2014 > 12th September 2014 )
Microsoft UKHO, Taunton
Planning detail of the Rollout.
Supporting users with Microsoft Window 7 & 8.1, Exchange 2013, & SCCM
Apple Iphone 5 WiFi, Android, Microsoft Office 2013 & maintain SLA
Desktop PC hardware installation hardware and support (HP and Dell)
TCP/IP & Networking, Active Directory 2012, Lync 2013 & Server 2010
Highstandardsof literacy,numeracyandlogical thinking
Installationof rackmountkitincludingHPandCISCO
Application deployment from SCCM 2012 R2 & systems centre configuration manger 2012
R2
2nd & 3rd Line Support
(7th April 2014 > 11th July 2014)
HP- Fareham, Hampshire
Using SCCMto do a Windows 7 Rollout 400 computers
Desktop PC hardware installation and support (HP and Dell)
Microsoft Windows XP Professional & Windows 7 & 8.1
Server hardware, installation and configuration (Dell, HP and IBM)
TCP/IP and networking
Symantec Backup Exec 12.5 & Exchange 2013
Defence Knowledge & Active Directory 2012
Working in an Enterprise scale systems environment
Working in a high-demand multi-programme environment
Working knowledge of SupportWorks or similar call logging tool
Workingknowledgeof full diskencryptionBeCrypt/Flagstone
Installationof rackmountkitincludingHPand CISCO
Hardware maintenance/swappingof failedcustomerreplaceable partssuchascache battery,
HDD, Power Supply. Servers Administrator of Server 2003 & 2008
Network Engineer
(6th Jan 2014 > 31th Jan 2014)
NorthropGrumman – Fareham,Hampshire
Workingto highpressure critical workingenvironmentswithcustomerfacingexperience,
documentingnetworkingand installationprojectsinideallythe defence &militaryspace for
NATO& SCOM and System Centre
Methodicallyandthorough,able torecognize problemsandinconsistenciesincomplex
infrastructure designs.*Switches(layer2/3)
Routers,routing,routing tables,subnets,gateways
VLANS(includingtrunkports,spanports)
Good understandingof VPN technology
Active DirectoryServerconfiguration
ESXI andVMarchitecture/configurationPowerdistributioninracks
Fibre-opticnetworking
Office 2010: use of styles,templates,outlines
Visio2010: network&rack diagrams,wiringschematics
4. Windows 7 Configuration & Build Engineer
(Dec 2013 > Dec 2013)
Sundyne Eastbourne
Configuration & building of 150 Windows 7 Desktop & Laptops .
UsingActive Directory,Office 365,Office 2013, & Exchange 2010
Installationof rackmountkitincludingHPandCISCO
Hardware maintenance/swappingof failedcustomerreplaceable partssuchascache
battery,HDD, PowerSupply
SCOM and System Centre
Windows 7 Configuration & Build Engineer
(Sept 2013 > 6th November 2013)
NHS Various Sites
A Deployment of ten Laptops from Windows XP To Windows7. Using a USB stick to build &
Kace. Using Application packaging/sequencing of Office 2010, & Rio.
Management Console of Dell laptops. Using Active Directory & Server 2008.
Day to day rolloutof the newoperatingsystemondesktops,thinclientsandlaptops.Using
Windows7, Exchange 2010 & Office 2010. Hardware & Configurationof Desktop,Laptop
Printers&Active Directory
Installationof rackmountkitincludingHPandCISCO
Hardware maintenance/swappingof failedcustomerreplaceable partssuchascache
battery,HDD, PowerSupply.
Decommission Server Engineer & Audit
(Feb2013 > May 2013)
Contractor at CommissionBoard |VariousSites
ContractedtoCommissionBoardforvariousprojects,Serverinstallationsanddecommissions.
Field based involving travel to throughout the South of England. Also site survey work
undertaken for different projects and assist with business as usual field support work on
servers, desktops and networks at numerous outsourced contracts throughout the region.
Using Windows 7, Exchange 2010 & Office 2010 & SCOM and System Centre
Windows 7 Configuration & Build Engineer
(Nov 2012> Dec 2012)
NuffieldHospitals|VariousSites
Fieldbased usingSCCMto installedOffice 2010 & deployingtoWindows764 bit
computers.Deployedtofive hundredusers.Using XenappCitrix Todeployedthe thin
client.Exchange2010 Rollout. Hardware & Configurationof Desktop,LaptopPrinters
Rollout Engineer & Blade Server Break Fix Engineer
(Aug2012 > Sept2012)
Cable & Wireless | Swindon & Bracknell
Remedysystemtomonitorall call inthe queue.Completinghardware breakfix toafourhour
SLA on the NHS E-mail system.BuildingHP& Dell LaptopsusingPxe build.UsingBecryptDisk
Encryption, Sanctuary, & RSA . Working on Windows 7 operating system & setting users
accounts in active directory on Server 2008. Setting up E-mail accounts in Server 2010.
Working with Blade Servers HP. Supporting Three Thousand users.
5. Project CoordinatorTechnical Support
(Apr2012 > May 2012)
National Trust | Swindon
I was arranging appointment for the users so the Engineer, could installed Epos Scanner
different sites. I was adding appointments to the SQL Database. I was telephone the
customers to installed Zetes software using pc anywhere. As well supporting one thousand
users.
Blake Fix ServerEngineer
(Mar 2012 >Mar 2012)
NationwideDataCentre |Thatcham
Serverprovisioningof Installationof serversof Installationof hardware intoserversof
Movingof servers.Break/fix faultresponseof Diagnosisof hardware issuesof Assistance
othertechnical teamsforfaultresolutionSummaryof skillsIBMx seriesservers.HPDLseries
servers.Fault/incidentresponse.Experience of workinginanenterprise sizedata center.
SeniorRollout Engineer
(Jan2012 > Feb2012)
Computacenter B.A.T) Southampton
A Migrationof LotusNotesfrom6.5 to 8.5 fromXPto Windows 7.UsingSMS to downloadthe
applications. Rollout Laptops & Critix Terminals. Using Windows 7, Exchange 2010 & Office
2010. Hardware & Configuration of Desktop, Laptop Printers
Wintel ServerEngineer
(Aug 2011 > Dec 2011)
HP | Peterlee,Durham
Workingfor the Ministryof Justice departmentinthissecure environment,Ihave been
recruitedtoassistinthe migrationprojecttoupgrade the entire prison service withanew
infrastructure andnetwork,workingalongside the serversupportteamina 50/50 support
and projectcapacity.Dutiesinclude;Windows2003 file &printservicesmigrationto
windowsserver2008, managinguserprofiles,restrictedsecuritymodelsandprintermoves
for eachprison.DHCP scope creationandmanagementtoaccommodate the new network
vlandesignacrossthe UK. Active directorydomaincontrollerupgrade to2008. EntrustsAnti-
virusmanagementof newlycreatedsubnetsSupportCiscoswitchesLAN &WAN. Working
withCitrix Switches10,000 usersand using Citrix XenApp.
. Windows 7 Configuration & Build Engineer
(June 2011 > Aug2011)
Atos Origin | Various Sites
Workingat differentcourtsaroundthe countryforthe Ministryof Justice ProjectMigration
of JudgesLaptops.UsingWindows7,Server2003, & active directoryaddinguserstothese
groups& computersgroups.WorkingwithOutlook2003 withNK2,PST & OST.Install &setup
of HP EB 8440p forthe Migration.SupportCiscoswitchesLAN &WAN.Workingon Citrix
Systems5,000 Users. Hardware & Configurationof Desktop,LaptopPrinters
6. 2nd Line Support
(Sept 2010 > Jan 2011)
Serco| Port Down
BuildingLaptopsusingGhostimagingsoftware use BecryptDiskEncryption & Sanctuary.
UsingSecondLine SupportRestricted&SecretusingMagic HelpdeskSystem.Workingwith
Windows7 & Server2003. Email connectivityof BlackberryToI phones.
Field Server Engineer
(April 2010 >Sept2010)
Bedfordshire Council |Bedford
BuildingLaptopsusingGhostimagingsoftware use BecryptDiskEncryption & Sanctuary.
Hardware swap outof Pc & Printers. WorkingwithWindows7.
Field Server Engineer
(Aug 2009 >Mar 2010)
Manchester College, MBNA, Computer Centre| Various Sites
InstallingIP CiscoPhone Rollout&complete hardware auditsandrunningauditingsoftware.
2nd & 3rd Line Support
(Dec 2008 >Apr 2009)
Thales | Basingstoke BuildingLaptops&Desktopsusing& BecryptDiskEncryption&
configuringof Windows7.Supportsaround5,000 militarycivilian. Hardware &
Configurationof Desktop,LaptopPrinters
Information Systems Technical Support-Back-up Media Specialist
(July 2007 >Nov2008)
EDS | RNAS Yeovilton Somerset
Supportsaround8,000 militarycivilianusers&workingonAssystashelpdesksystem.
WorkingwithVeritasBackup9,11d & Damsware & workingwithHPStorage worksmsl2024
Tape LibraryLTO & AIT.WorkingwithNetvaultVersion7.45StorageTekL40 LTO Tape Library
& Dameware NT Untilies4.9& McAfee Enterprise andE-PolicyOrchestrator
Laptop Support
(Mar 2007 >Jun 2007)
Atos Origin | Various Sites
Fieldbasedinvolvingtravel tonumerousCountyCourtsthroughoutthe Northof England.
Alsosite surveywork undertakenfordifferentprojectsandassistwithbusinessasusual field
supportworkon servers,desktopsandnetworksatnumerousoutsourcedcontracts
throughoutthe region. TrainingUserswiththeirLaptopandthere BT Voyager2110 Wireless
BroadbandADSL Routers& RSA Token& SanctuaryHP SystemsInsightManager.
RolloutEngineer
(July 2006 >Mar 2007)
AWE | Hampshire
To provide all AWEstaff withthe IT infrastructure tobuild& upgradesof 3000 ThickClient&
2000 Citrix ThinClientdevices. GatheringData& deploymentinformation&Migrationsfrom
NT4 to XP. Supporting5,000 users.