1. CURRICULUM VITAE
Ronnie David Austria, CoE
RB-1 APARTMENT ADALIA ST. SAN ISIDRO SUBDIVISION DAU MABALACAT CITY 2010
PHILIPPINES
Yahoo Email or ID: butchieron@yahoo.com / Skype: butchieron
+966 538097553 (JEDDAH KSA) / +63 9293548418 (PHILIPPINES ROAMING)
CAREER GOAL
To pursue a career in reputable and prestigious firm that gives career advancement and
opportunities to enhance my knowledge in different field of works and provides a professional
growth and stability.
SUMMARY OF QUALIFICATIONS/SKILLS
With 14 years more experience in IT Administration, Networking, Structured, Cabling and
Configuration. With knowledge and experience in IT Helpdesk Support Management System,
Network Infrastructure, Windows Server Administration and Database Administrator. Working with
great leadership and minimum supervision and can work as a Team Leader.
WORK EXPERIENCES/DUTIES and RESPONSIBILITES
Feb 2013 – at present AL ARRAB Contracting Co. (CJSC) - Jeddah, KSA
Haramain High Speed Railways Project
Sep 2008 – Feb 2013 AL ARRAB Contracting Co. (CJSC) - Riyadh, KSA
Head Office
IT Specialist Engineer
 Configuration, Administration and Managing PDC/BDC, DHCP, DNS, Terminal, Fileserver and
Print server services in Windows 2003, 2008 and 2012 server.
 Administration, Managing and Creating email through Active Directory User and Mailbox
Setup in Exchange Server 2003 or 2007.
 Configure Exchange and POP3 outlook email for all client users.
 Monitor, Maintain and Troubleshoot Local Area Networking and Wide Area Networking (LAN
and Internet Connection) related problems.
 Monitor, Maintain and Troubleshoot switches, modem, routers, firewall used in the network
infrastructure.
 Responsible in Creating of Purchasing Requisition in SAP Material Management System.
 Manage and Monitoring Backup Schedule using Symantec Backup Exec 2012/2014.
 Monitoring and Deployment of Client Packages using Symantec Endpoint Protection Manager
12.1.
 Administrate and monitoring of McAfee EPolicy Orchestrator 4.5.0 Server. Automate pulling
of updated DAT file and deployment to client user. Ensuring that all computers are protected

2. CURRICULUM VITAE
against viruses by managing the process of installing and updating antivirus software within
all departments.
 Administrate and manage user access in FTP server.
 Manage and control all IT related documents and license applications.
 Monitor, Maintain and Troubleshoot all windows, application and database servers.
 Telephone and Network data lines activation and termination.
 Give technical supports at head office and remote office sites for Software, Hardware and
Networking Issues.
 IT supports services by customer ticket request helpdesk system with SLA.
Aug 2007 – Sep 2008 AUCTION.PH Corporation – Clarkfield, Philippines
Technical Support/Network Administrator
 Administrate and create user and group for active directory of Samba Centos and Ubuntu
Linux server.
 Recommend IT related materials requested by the client users.
 Responsible in updating the computer equipments inventory.
 Responsible in repairing and troubleshooting of all computers, laptops, printers etc.
 Monitor, Maintain and Troubleshoot Local Area Networking and Wide Area Networking (LAN
and Internet Connection) related problems.
 Configure POP3 Mozilla Thunderbird email for all client users.
 Give IT support for other extension offices of the company.
 Responsible in IT infrastructure, cabling and network configuration of the company.
 Monitor, Maintain and Troubleshoot switches, modem, routers, firewall used in the network
infrastructure.
 Monitor, Maintain and Troubleshoot all windows, application and database servers.
 Telephone and Network data lines activation and termination.
Mar 2006 – Aug 2007 Winsource Solutions Inc. – Mandaluyong City, Philippines
Reporting Analyst
 Gathered production data that have been verified by quality assurance.
 Generate and provide daily/weekly/monthly statistics sales report for call date production
data using program tools.
 Ensure all reports will be submitted to client on time.
 Responsible in creating the monthly commission bonus report of agent every end of the
month.
 Coordinate and communicate to the client for any revision of submitted reports and
verification of updated report template used.
Apr 2001 – Mar 2006 SVI Technologies Incorporated – Pasig City, Philippines
Technical Support Specialist II
 Gathered production data that have been verified by quality assurance.
 Generate and provide daily/weekly/monthly statistics sales report for call date production
data using program tools.
 Ensure all reports will be submitted to client on time.
 Responsible in creating the monthly commission bonus report of agent every end of the
month.
 Coordinate and communicate to the client for any revision of submitted reports and
verification of updated report template used.
 Backup all production servers and mail server (Lotus Notes Domino R4, R5 and R6) using
Backup VERITAS, Backup Seagate using DLT tape.

3. CURRICULUM VITAE
 Fabricate company IDs using Digi card printer and Adobe Photoshop.
Jan 2000 – Mar 2001 Clark Data Center Incorporated – Clarkfield, Philippines
Jr. LAN Engineer
 Administrate and create user and group access in Novell Netware Server.
 Administrate and create user in Lotus Notes Domino Server.
 Backup all production servers using Iomega backup application.
 Monitor, Maintain and Troubleshoot Local Area Networking and Wide Area Networking (LAN
and Internet Connection) related problems.
 Give IT support for all encoders on their problems to have smooth and productive operations.
 Recommend IT related materials requested by the client users.
 Responsible in IT infrastructure, cabling and network configuration of the company.
 Monitor, Maintain and Troubleshoot Windows NT and Novell Netware 3.11/4 servers.
Sep 1999 – Dec 1999 Clark Data Center Incorporated – Clarkfield, Philippines
Quality Control Inspector
 Give daily statistics and accuracy report of all encoders. Sampling data encoded from hard
copy to soft copy. Provide daily, weekly and monthly performance report of all encoders.
SKILLS SUMMARY
Server Platform: HP and DELL platform servers.
Server Operating System: Windows 2000/2003/2008/2012 Standard/Enterprise R2,
Ubuntu Linux, CentOS Linux.
Server Application: Lotus Notes Domino, Ubuntu Samba, CentOS Samba, Microsoft
Exchange 2003/2007, RAID SAS Hard disk configuration 0/1/5/10, McAfee EPolicy
Orchestrator 4.5.0, Hyper-V Host and Virtual Machines Windows 2008 and 2012,
Primavera 6 V7/V8 SP3 Standalone, Symantec Backup Exec 2012/2014/2015,
Symantec Endpoint Protection Manager 12.1.2, Windows Server Update Services
(WSUS), Domain Active Directory (PDC/BDC), DNS, DHCP, Fileserver, Printserver.
Desktop Operating System: Windows 10, Windows 8/8.1, Windows 7, Windows
Vista, Windows XP, Windows 95/98SE/ME, Ubuntu.
Office Suites: MS Office 2000/2003/2007/2010/2013, Microsoft Visio
2003/2007/2010/2013, Microsoft Outlook 2003/2007/2010/2013, Microsoft Project
2003/2007/2010/2013.
Database Application: Microsoft Access 2000/2003/2007/2010/2013, Microsoft SQL
2002/2005/2008, Foxpro, Dbase.
Email System: Microsoft Outlook 2003/2007/2010/2013, Mozilla Thunderbird, Lotus
Notes R4/R5/R6.
Network Infrastructure: Firewall (Basic ASA Cisco, Junifer, PFSense, ISA Enterprise
2006, Microsoft Forefront Threat Management Gateway TMG), Switches (3Com,
Cisco), Router (Intel, Cisco, LinkSys), Proxy (BlueCoat, ISA Enterprise 2006, Linux
Squid), VPN, VLAN (Cisco, 3Com), NAT (PFsense), Trapeze and Linksys Wireless
Access Point.
ERP System: SAP Material Management User (Purchase Requisition). Oracle End
users.
Telephone System: Nortel BCM 400, Panasonic KX-TDA 100/200.
ITIL System (Information Technology Infrastructure Library): BCM Footprints Service
Desk.
Surveillance System: DVR CCTV (Dynix/HIKVision).

4. CURRICULUM VITAE
HIGHLIGHTS OF ACCOMPLISHMENTS
Bachelor of Science in Computer Engineering
Systems Plus College Foundation Philippines June 1994 - March 1999
Best in Computer Servicing and Local Area Network – Academic AWARD
PERSONAL INFORMATION
DATE OF BIRTH : November 2, 1977
DATE OF PLACE : Mandaluyong City, Philippines
CIVIL STATUS : Married
RELIGION : Christian Catholic
NATIONALITY : Filipino
PASSPORT NO. : EB8304466
CHARACTER REFERENCES UPON REQUEST.
Ronnie D. Austria, CoE