1. Ray Thomas CV
Licenses: Full UK drivers
Date of birth: 24/11/1976
Citizenship: British/South African
Mobile: 07404418793
Email: raythomas30@yahoo.co.uk
Wintel project and infrastructure engineer with over 15 years commercial experience, implementing,
migrating and supporting virtual and physical high availability environments. Ensuring timely completion
on infrastructure projects for the Finance, Media and Government sectors. Excellent inter-personal,
technical and planning skills.
Product experience:
Operating
Systems
Windows server
2012
TCPIP v4 & v6
Citrix Presentation
server 4.5
Microsoft SCOM
Window s 2008 32 bit DNS Antivirus Web
Window s 2008
Enterprise 32 bit
WINS McAfee EPO 4.5 IIS 7.5
Window s 2008
Datacenter 32 bit
DHCP McAfee EPO 4.0 IIS 8.x
Window s 2008 Web
32 bit
Clustering
Antivirus Symantec
antivirus 11.x
Terminal Services
Window s Server
2008 R2
W2K8 Clustering
Symantec antivirus
10.x
Window s 2008 TS
Window s 2008 64 bit W2K8 NLB
Symantec System
Center 11.x
Window s 2003 TS
Window s 2008
Enterprise 64 bit
W2K3 Clustering
Symantec System
Center 10.x
Window s 2000 TS
Window s 2008
Datacenter 64 bit
W2K3 NLB Back-up Server virtualization
Window s 2008 Web
64 bit
W2K Clustering Back-up Exec 11.x Microsoft Hyper-V R2
Window s 2003 32 bit
VERITAS Enterprise
Administrator
Back-up Exec 10.x
EMC Netw orker
v8.0
VMWare ESX 3.5/5.0
Window s 2003
Enterprise 32 bit
W2K NLB
Software
distribution
Management
Window s 2003
Datacenter 32 bit
Mail Altiris
VMWare venter
Server
Window s 2003 Web
32 bit
Exchange 2007 Ghost VirtualCenter 4.x
Window s 2003 64 bit Exchange 2003 TPMfOSD 7.x VirtualCenter 2.5
Window s 2003
Enterprise 64 bit
Exchange 2000 Server Hardware Migration
Window s 2003
Datacenter 64 bit
TPMfOSD System X
VMWare capacity
planner
Window s 2003 Web
64 bit
Automation xseries
VMw are vCenter
Converter
Window s 2000
Standard Edition
RES Automation
Manager
HP Proliant DL 380 P2V
Window s 2000
Advanced Server
Pow erShell2.0/3.0 HP iLO Compliance tools
Window s 2000
Datacenter
Database ASMA/RSA-I/RSA-II IBM Tivoli TLM
Window s NT4.0
Server
SQL server Storage IBM Tivoli SCM
Window s NT4.0
Enterprise Server
MS SQL server 2005NAS Microsoft SCCM
Window s 7 MS SQL server 2000
SAN (HDS – USP-
V)

2. Window s Vista Update services Backup & restore
Window s XP WSUS 3.0 TSM 6.x
Window s 2000
Workstation
WSUS 2.0 TSM 5.x
Window s NT4
Workstation
WSUS 1.0 Monitoring
Active Directory Patchme IBM Director 6.xx
System
management
ITM 6.x
Education:
AMRAF College (2000): MCSE NT 4.0 and MCSA 2000
Oxford House College (1999): City & Guild in Microcomputer Installation and Maintenance
Spring IT: HP-Compaq APS certification in Desktops and Workstations
Westminster College (1998): City & Guild in Microsoft Office 97
Allenby Campus (1997): Certificates in Business Management, Principles of Business Communication,
Principles of Marketing
Kingswood College (1995): Matric (2 A Levels equivalent)
Career history:
SCC 2016 April - present
Providing 3rd line server support and project work. This role required the ability to pro-actively resolve
technical issues and communicate effectively with all levels of the business.
Responsibilities included:
 Building/supporting virtual servers and supporting a wide range bespoke applications (VSphere
5.x, HyperV,SAN).
 Windows server maintenance tasks and troubleshooting.
 Advising and implementing automated solution.
 Data migration using (Robocopy and DFS), Network and security improvement work.
Migrating physical to virtual servers
Server estate details:
Large server estate (1000 +) mostly virtualized (Vsphere 5.0) servers and over 300 in-house bespoke
applications. Technologies include Exchange 2010, SCOM, SCCM, Windows Server 2008/2012, SQL,
SolarWinds. Infrastructure included clustering and SAN technologies
Hays based onsite at Richmond Council: 2015 Sept – Nov
This role required the ability to resolve server issues in a timely manner and complete projects efficiently.
The server estate comprised of approximately 500 virtual and physical servers. Technologies included
Windows server 2012/2008, Exchange 2010/2013, VSphere 5.x, EMC storage, EMC networker v8.0.
Responsible for ensuring incidents were efficiently resolved and extensive project work completed (server
migrations and windows updates)
Responsibilities included:
 Project work (VSphere 5.0,Network improvements, Windows Updates, legacy Server migrations,
EMC Networker v8.0)
 Website and Web application configuration and support (IIS 8.x)
 BAU Server work (2000 users,500 servers)
 Automation/Administration using Powershell
O2: 2014 Sept - 2015 Apr
This role required excellent time management, technical and communication skills. Responsibilities
included:

3.  Building/supporting virtual servers and implementing and supporting bespoke web applications
(VSphere 5.x, HyperV, and HP P2000).
 Performing day to day, BAU Windows server maintenance tasks and troubleshooting.
 Performing DNS administration work and improving DNS infrastructure.
 Resolving various DNS issues.
 Automation/Administration using Powershell
 Implementing WSUS and ensuring Windows servers had the relevant updates installed.
Air Partner: 2014 Apr – 2014 Jul
This role required excellent technical, time management and people skills.
Responsibilities included:
 Implementing Microsoft Windows Server 2012 STD R2 to Global offices
 Server migration from Windows Server 2003 to Windows Server 2012 R2
 Solar Winds upgrade project
 Automation project (BAU cost reduction and efficiency improvements)
 Active Directory upgrade from Windows Server 2003 to Windows Server 2012 R2
 Bespoke business application migrations from Windows Server 2003 to Windows Server 2012 R2
 Physical to Virtual migrations (VMware VSphere 5.0)
 Active Directory design/ troubleshooting
 Physical/Virtual server build
 BAU task (DFS/Exchange 2007/Windows Updates/Network)
Servoscientific: 2012 Aug - 2013 Aug
This role included a virtualization project and server support/operations.
Responsibilities included:
 Implementing Windows Server 2012 Hyper-V.
 Physical to Virtual server migration.
 Ensuring bespoke web applications were migrated and implemented successfully (IIS 7.5).
 Resolving server related issues and performing Windows update work.
Source: (Based on-site at Rabobank International) 2011 May – 2012 May
As a member of the Wintel server team this role required excellent time keeping and technical skills. The
environment included 1500 physical and virtual servers across multiple sites.
Responsibilities included:
 Liaising with application developers and implementing/maintaining/troubleshooting bespoke
banking applications.
 Disaster Recovery testing (VERITAS Enterprise Administrator/HORCM/LUN).
 Physical to Virtual migration of Production/UAT/Development servers (Microsoft Hyper-V /SCCM
Virtual Machine Manager 2008).
 Ensuring minimal downtime of production server and timely completion of BAU tasks.
 Advising on tasks that could be automated and processes that could add value to the business.
IBM: 2009 Jan – 2011 Mar
Wintel Advanced Projects and Support
•.Responsible for improving TLM and TSCM infrastructure (RES Wisdom automation, troubleshooting,
Technical meetings and problem management).
•Wintel Project/BAU work supporting large scale physical and virtual infrastructures for multiple customers
(7000 servers). Technologies included SAN, VMWARE, MSCS, Exchange 2003/7, AD, ITM 6.x.
• Providing technical advice and solutions to improve and ensure security and software compliancy
across all customer environments (approximately 7000 Wintel servers).
•Mentoring and training junior Wintel engineers as per Global outsourcing initiative.
•Implementing improvements in quality and processes for reoccurring and project work
•Server activation and deactivation in line with SLA and company SA&D processes (Physical and Virtual).
•Performing defect prevention tasks such as problem/incident analysis, active investigations and root
cause analysis of technical issues.

4. travelrepublic.co.uk: 2008 Jan – Nov
Server Engineer
Responsible for improving and supporting companies IT infrastructure.
This role demanded excellent communication and technical skills.
• Backup implementation using VERITAS Backup Exec 12d and disaster recovery planning.
• Active Directory system design, troubleshooting and administration.
• Active directory migration (Windows 2000 to Windows 2003).
• Implementing improvement for the network and server infrastructure.
• WSUS 3.0 Implementation and patch management.
• Supporting server/network environment (Exchange 2003, Active Directory, Astaro Security
Gateway).
• Designing and implementing remote support solution for end-users environment.
Narrowstep Inc: (Internet TV) 2006 Nov – 2007 Dec
Content Delivery Network Infrastructure engineer
Responsible for supporting approximately 400 CDN servers worldwide. The role consists of a variety of
project work, design, migration and deployment.
Main job responsibilities included:
• VMware server implementation for pre-production environment.
• Implementing HP SIM 5.1 and WSUS 3.0 in multiple active directory domains world wide
• Active directory domain consolidation and design (ADMT v2, GPMC). This improved security and
Decreased administration overhead.
• Infrastructure support of companies Internet Television Platform (TELVOS). Technologies
included multiple Active directory forest and domains, IIS 6.0, Exchange 20032007, Windows
Media, Services, SQL 2005, MS Cluster, MS NLBS, DNS, DHCP, F5, SAN.
Improving CDN network by identifying network bottlenecks and single points of failure.
Morse Group: 2006 Apr – Oct
Senior Server Engineer
This role comprised of two assignments, the initial four months based on site at RBS and the time
remaining based in-house at Morse Group.
Main responsibilities included:
• Building, implementing and migrating servers from legacy domains into Active Directory.
• Providing Windows Server support and administration.
• Setting up the Microsoft Live Communication Server 2005 technical implementation (AD Forrest,
SQL, Exchange 2003, Live Communication Server 2005).
Computacenter: 2001 Oct – 2006 Apr
Wintel Server and Project Engineer
Providing 2nd/3rd level technical support and project based work to the following customers:
Royal Bank of Scotland: 2001 –2002; Metropolitan Police Service: 2002 – 2003; HSBC: 2004 – 2006.
Site based role, working within “HSBC Distributed Server Support” team, implementing Windows Server
2003 and providing Server support to UK offices.
Main responsibilities included:
• Implementing, configuring and supporting Windows 2003 member servers.
• Supporting Citrix applications.
• DHCP, DNS, Active Directory, Terminal Services, TNG Remote Control.
• Involved in numerous projects upgrading/supporting member servers at UK offices and
ensuring completion of work to customer deadlines, with minimal end-user disruption. .
• Designing technical action plans and writing technical documentation.
• Attending technical meetings and effectively communicating with technical and non-technical
. team members.
Crawford and Company: 2001 Jun – Aug
Infrastructure Engineer:
Providing 2nd/3rd level support for the Head office required excellent communication skills and the ability
resolve a broad range of technical issues. Responsible for 3rd line administration, software/ hardware
installation and fault resolution.
Great Ormond Street Hospital: 2001 March – May
Rollout Engineer

5. Primarily involved in upgrading Servers/desktops and laptops computers from Windows NT 4.0 to
Windows 2000. This involved data migration, hardware upgrades and software installation and trouble
shooting.
Accenture: 2001 Jan – March
System Analyst
Windows 2000 migration Professional, laptop user migration. Resolving 2ndlevel support issues for
migrated users (Hardware upgrade, Software configuration and Novell Netware administration.