1. Mohammed Rafik Shaikh
91- 9545234420 mrafikshaikh3374@gmail.com
PROFESSIONAL SUMMARY
 Over 5 years’ experience in Windows+VMWare
 Hands on knowledge in the deployment, configuration, and optimization of VMware technologies
including vCenter Server, ESXi, ESX, vMotion, High Availability (HA), Fault Tolerance (FT),
virtual networking, VMware Update Manager (VUM), physical to virtual migrations, Storage
vMotion, and VMware Workstation.
 Configuring and managing ESXi, Virtual Storage, Software iSCSI, NFS Datastore, HA
 Administering Microsoft technologies including Windows Server (2003, 2008, 2012), Active
Directory,DNC,DHCP,WSUS,Fileserver
 HP Blades: Installation and configuring, remotely install Windows Operating system and ESXi,
manage and troubleshoot.
Professional Accomplishments
 MCITP-training has been completed
 MCP-Windows 7 Client
 A+N+
Education
 Bachelor of Commerce University of Pune 2011
Work Experience
Capita UK Ltd
Ventura India Pvt Ltd
Analyst System Admin
Oct 2015 to till date
 Managing over 200+ ESXI host and 3000+ VMware servers 2003, 2008, R2 and 2012 with VSphere
client 5.0,5.1 and 5.5
 Experience in upgrading, implementing, configuring and troubleshooting
 Installation, configuration and troubleshooting on ESXI 5.0,5.1 and 5.5
 P2V/V2V migrations
 HA & DRS Configuration and troubleshooting
 VSphere OS Performance tuning & management
 ESX/VSphere Hardware Upgrade, OS Upgrade
 Good experience in vMware view, vShield and SRM
 Apply firewall rules in vShield and VMS
 Deploy VM in VCloud director, vCenter
 Monitoring of logs and alerts
 Strong Knowledge on troubleshooting skills on Windows server & VMware
 ESXI patching using vmeare update manager
 Snapshot management and restore

2.  Patch management and Antivirus Management
 H/W troubleshooting & Vendor coordination
 Firmware & BIOS upgrade
 Hand-on knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID 5 etc.)
 Manage HP, DELL blade servers remotely
 Working on vlog insight.
 Work on project as well remedy request
 Handled all Priority Incident, change request.
 Troubleshooting the incidents & problems reported on the servers
 Installation and configuration vCenter and permission.
 To carry out the scheduled activities like Daily Checklists, Server reboot etc.…
Net Connect pvt. Ltd
Systems Administrator
April 2014 to April 2015
Client: IBM India Pvt Ltd.
Future focus infotech pvt. ltd
Windows + VMware administrator
May 2015 to Oct 2015
Client: IBM India Pvt Ltd.
 Experience in Incident, Request Change and problem Management (SUMMIT ticketing toll)
 Responsible for Second and third-level support for all server related issues.
 Participated in complete system builds, upgrades, migrations and patch management on Windows
Server 2003/2008/R2/2012/R2
 Creations of Forest Root domain, a Child domain and external trusts and cross-forest trusts in a
production environment.
 Administration of change management related to server upgrades and software installation.
 Implementation and management of Windows server in physical and virtual environment for clients
 Installation and configuration and managing Active directory, DNS, DHCP, trust relationship, group
Policy, Users, Sites and services, backup/restore.
 Granting permissions to users.
 Good Understanding of virtualization technology
 installation, configuration, and administration of VMware ESXi/ESX 5.x/4.x, VMware virtual centre
 Creating vmfs Data stores by using the LUNs assigned by SAN
 Migration of Virtual Machines using VMotion
 Good Knowledge over Snapshots of Virtual Machines.
 Good Knowledge and hands on in vMotion host/Storage, DRS and HA
 Creating LUNS and configuring
 Allocation Disk, assign LUN to Host
 Experience in P2V, V2V MIGRATION using VMware Converter / Creating host and client VM
templates and cloning.
 Experience in firmware upgrade on HP Physical blade, Rack mountable servers etc.
 Remote monitoring tool : BMC, QRADAR,

3.  fair knowledge on NAS and SAN Storage Devices 3PAR, EVA 7000
 Troubleshoot server hardware and software issues and escalate accordingly
 Coordination with vendors for any issues that need vendor intervention
Nityo InfoTech Pvt.Ltd
Title:-System Engineer
April, 2013 to April, 2014
Client: symphonyteleca Pvt Ltd.
 Tickets management through ST SUMMIT Ehelpline
 Installation & configuration of windows servers 2003/2008/R2
 Installation & configuration of DC, DNS, DHCP.
 Installing and up gradation Active Directory for Windows Server 2003/2003R2 and 2008/2008R2
 Managing and maintaining File Servers, Domain Controllers, Exchange Servers, VMware ESX 4 ,
Share Scan servers, and Print Servers
 Administration & maintenance of Exchange database
 Handle administration and troubleshooting of Outlook 2003 , Outlook Web Access
 Creating/deleting/modifying AD objects such as users, groups (security), contacts etc. in AD using UI
and command line with batch file
 Taking AD and Server backup (NTbackup), backup/restore
 Server health monitoring, Performance Tuning, event logs , auditing directory service
 Installation and Configuration File Server, DFS
 Mail box creation and delectation
 Host mailbox databases
 Perform Domain Controller diagnosis and checking of any errors and warning messages DcDiag,
NetDiag techniques for troubleshooting.
 Designed, planned and implemented Group Policy, delegation strategies and OU structure.
 Installation, configuration and Managing Exchange Server 2010
 Taking manual mailbox backup.
 Allocating mail box size.
 Creating mailbox
 Installation, configuration and maintenance of Windows OS like XP/Vista/7/8
 Installation SQL Server 2008/R2
 configured IIS7 on Server Core
 Hosting and binding Web Sites in test environment.
 Make escalations to appropriate Customer IT teams or vendors whenever required.
Comnet Solution Pvt.Ltd
Title:-Technical Support Engineer
Feb, 2012 to Dec, 2012
Client: Syntel India Pvt Ltd.
 Call management through HP Service Desk Tool
 Installation and configuration windows server 2003/2008/R2 on development environment.
 Manage user, computer and group objects in Active Directory

4.  Managing DHCP servers.
 Installation Microsoft SQL Server 2005/2008,Visual Source Safe, Microsoft Office 2003, 2007 &
2010, Cisco VPN client, VMware workstation, Antivirus
 Installation of citrix plugin
 Configuring and Maintaining of MS Outlook (2007/2010) and MS Office related issues.
 Coordinating with Network team and Security officers for access related issues.
 Troubleshooting of hardware related problems, providing hardware support for HP, Dell & IBM
desktops, requirements regarding system allocation, software installation etc.
 Basic VC (Video Conf) Support.(Polycom)
 Nortel IP Phone Configuration.
 sCo-ordination with Server L2 Support to isolate issue.
Classic Computer as Customer Support Engineer
Designation: Customer Support Engineer
Duration: Nov, 2010 to Feb, 2012
 Setup of LAN,
 Installation all types of software’s.
 Software related issue, troubleshooting.
 Configuration of Client systems and application support to computer users at all levels..
 Troubleshooting of systems hardware issues of Dell, HP and Acer Systems.
 Providing services and support to users to their home & office
 Providing support for network related issues, OS Problems, and other Applications
 OS installation, Software installation, Printer and scanner Troubleshooting.
 Install, share and manage network printer.
 Assembling Systems, Attending Hardware calls.
 Involved in day-to-day management and administration of LAN.
 Attend Corporate Clients.
 Attend field Calls.
Personal Information
Name : Mohammad Rafik Shaikh
Father Name : Peermohammed Shaikh
Date of Birth : 3rd May, 1986
Nationality : Indian
Marital Status : Married
Languages Known : English, Hindi
Passport : P1477032

5. Declaration: - I do hereby declare that the particulars of information and facts stated herein above are
true, correct and complete to the best of my knowledge and belief.
Place: - Thanks & Regards
Date:- Mohammad Rafik Shaikh