My IT Career Resume

IT Professional Resume Wintel & Windows Server Engineer/System Engineer & Technical Support EngineerKuldeep Pathak<br />Work Experience Summary1) Working as a Wintel Server Engineer from 24th May 2010 to present in Accenture IDC. (Client Project: Washington Gas)2) Worked as a Server and System Engineer from 1st Aug 2008 to 10th May 2010 in Channel Max Inc.3) Worked as a Network and Server Support Eng/System Administrator from 11th July 2007 to 14th July 2008 in Trimax Computers Ltd.(Client: Datamatics Software Services) Bangalore.4) Worked as a System Administration/Desktop Support Trainee from 11th March 2005 to 15th April 2007.in CMS Computers Ltd, Bangalore.SynopsisWith 5.7 years of experience in the IT/Software industry, I have acquired a hands on and technical project management knowledge. My current objective is to apply my technical Knowledge and project management skills to help lead a competitive growing company to a new level of success and guide them towards a new age of advanced technology.Kuldeep Pathak Email : komalhahi@gmail.com / kuldeep.pathak@accenture.com[Wintel Server Engineer] Alt. e-mail: komalhahi@yahoo.com Mobile: +91-962-044-0010 / +91-961-143-7573 Professional Certifications SAP BASIS Administration Trained (R/3 System).A+, N+, CCNA, MCSE and Red Hat Linux. Cisco certified (CCNA) and MCP (2003Server & 2003 MS Exchange Server) Certified Education SummaryB.Sc graduate from Gauhati University in the yr 2001.H.S (12thstd) under A.H.S.E.C board in the yr 1996.H.S.L.C (10thstd) under S.E.B.A board in the yr 1994.Technical Skills SetArea of Expertise Proficient level[10 scale]System Windows 2000/2003/2008/2003R2 Ent edition; Win XP (Pro), Vista, Citrix ICA, Red Hat Linux. 6Hardware CISCO (2500series) Router, 3COM, Nortel Switches, IBM X Series Server Box, Intel Based Server box.5Networking LAN, VLAN, WAN, VPN, RDP, RPC, Info VPN,TCP/IP, Wireless 802.11 a/b/g, DNS, WINS, DHCP.5Security & Application SAP BASIS, Symantec AV Client/Server, Trend Micro,Adware,Spyware,Malware,Citrix Metaframe, Web Sense, SMTP, POP, Win Proxy, Squid Proxy, Chat, File, Print & System Management Server. 7RDBMS & Database Oracle 8i/9i/10G,Visual Basic 6.0, SQL 2005/2007 and MySQL8Messaging System Mail server (MS Exchange 2003/2007 & Lotus Domino) and Mail Client (Outlook2003/2007, Outlook Express & Lotus Note 8.0) Professional Work ExperienceIII. Trimax Computers Ltd. Worked as Network and Server Support Eng/System Administrator http://www.datamatics.com/Roles and Responsibilities (Client: Datamatics Software Services) [11th July 07 -14th July 2008]Maintain the Network of 900 Nodes, which included the 1Cisco (2500 series) routers and Cisco 8 Switches (5L1 Switches). Responsible for manage all System administration activities for Windows XP PRO, VISTA and Windows Server (2000/2003/2008,) under Domain & Workstation environment. Configured and Maintain the Symantec AV (Corporate Edition) Server and DNS Cashing Sever on windows 2000 & 2003 Server. Install, Configure and troubleshoot Squid Proxy, Info VPN, File & Print Server and Chat application. Implement Web Server (for Block, allow and set permission for specific Website link, public mail client, messengers, unauthorized website etc.).Taking responsibilities for SAP BASIS administrative task like, install, Configure & Troubleshoot user creation, deletion, Set Permission, Authentication, Online backup, Patches up gradation for SAP R/3 tier (ECC5, ECC6 & IDES 4.7).Install and Configure of Microsoft Outlook 2003/2007 and Outlook Express as a client and MS Exchange 2003 as Mail Server. Using utilities like RDP, VPN, VNC, Remote Assistance etc.Configuring Cabling like Straight-Through, Cross-over, Rolled Cable and Configure Troubleshoot Hubs, Switches, Router, LAN, WAN and TCP/IP Network.II. ChannelMax Inc. Worked as Server & System Engineerhttp://channelmax.net/Roles and Responsibilities [1st Aug 2008-10th May 2010] Install Configure, Troubleshoot and Monitoring of 15 Servers i.e. Windows, Wintel, SAP and Linux server and Taking major responsibilities of all Administrative System task through locally and remotely. Configure and Maintain Various Application & Services like : IIS 6, IIS7, VMware Server, Microsoft Virtual Server 2005 R2,Symantec AV (with user define Securities, set Policies and Taking online daily backup and Virus Definition Patches upgraded), Setup Win Proxy, DHCP, SMTP, POP and File. Using Various Types of Utility like Remote Desktop with Terminal services, VNC, VPN, and Net Meeting.Maintain & Troubleshoot Administrative or System Task like: Configure and Maintain Domain Server with Active Directory (IBM x-series 232 box) environment. I. Accenture, IDC (Project Washington Gas) working as Wintel Server Engineer. http://www.washingtongas.com/Roles and Responsibilities [24th May 2010-Present] Install, support, and project manage. Provide Tiers 2, and 3 end user support for 500+ corporate users. Install, configure, and troubleshoot wintel and windows server domain. Consistently managed numerous technical queries for many client needs. Provide remote support solutions that both accommodate special needs on time and within SLA breached. Resolved customer concerns in a positive and helpful manner.1) Managing windows server infrastructure (More Than 800 Servers). 2) Configuring and monitoring the health of Active Directory and Servers.3) Troubleshooting the servers all problems like, replication, policies applications and Hardware issues.4) Responsible for maintaining all Citrix Servers, VMware server and VSphere client. 5) Interacting with customers to resolve the issues.6) Dealing with ADS, Clustering issues, DNS, DHCP issues and Database Issues.7) Backing up and recovering the Windows 2000/2003/2008 and Active Directory and other data. 8) Designing and Implementation of Group policies.9) Work with Citrix Meta-frame Suite, Printer driver installation & replication. 10) Configure license server, zone properties and join servers in Farm. 11) Configure load manager, Resource Manager, manage the Admin groups and application access groups. 12) Dealing with access problems, diagnosing and troubleshooting all incidents related to Citrix issues. 13) Migration from Citrix presentation Server 3.0 to 4.014) Working on ticketing system using HP open view service desk and remedy.15) Documentation of all development and technical projects.16) Work on Internal/ external escalation matrix for customers/ vendors for Incident Management.17) Root cause analysis process for Problems leading to strategic resolution Work on ITIL Change Management, Problem Management and Incident Management.<br />,[object Object]

My IT Career Resume

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