An experienced IT professional with almost 30 years of experience managing Windows environments. Skilled in technologies such as Active Directory, Exchange, VMware, and storage solutions. Provides leadership and mentoring to teams while managing diverse projects. Maintains high standards for customer satisfaction, technical operations, and security compliance.
1. Wayne Morrison (609) 970-0095
EMail Address
wayne.morrison@comcast.net 133HuntersRun Swedesboro NJ 08085
SUMMARY
A seasoned IT professional with almost 30 years of experience and know how. Maintain consistency at interacting with management,
customers and vendors to insure customer satisfaction. Continuously demonstrates leadership and management skills. Established ability to
manage multiple assignments, and collaborate with other IT and non IT organizations. Possess ample experience in heterogeneous
environments with a demonstrated ability to engineer solutions for business requirements. Acquired competent skills necessary to develop,
mentor, manage and maintain an “operationally excellent” team. Have strong problem resolution and analytical skills. Possess a deep
experience in a broad range of Microsoft Server technologies such as Active Directory, GPOs, DNS, DHCP, Failover Clustering, scripting, ESX,
ESXi, VMWare, and HP (iLO)/Dell/IBM server systems. Enjoy the ability to organize and manage multiple tasks utilizing effective time
management skills. Strong ability to follow through on assigned tasks/projects with minimal supervision in a timely manner. Continuously
recognized throughout career as a great player with excellent communications skills and have been referred to as dependable and reliable
among clients, peers and management.Specialties include mastering and deploying new technology, quick conformity to new environments
IT systems, and service management processes/procedures and standardization. Other skills include technical writing, project management,
and strong documentation skills. See the job through until the end mentality. Developed listening skills to determine and quickly analyze
problems. Proactively circulate information to the team, and escalating to management or clients where suitable.
TECHNICAL EXPERTISE
Systems Heavy experience in Active Directory design, GPOs, and all Microsoft server and desktop operating systems, EX 2003,2010,
failover, clustering, DNS, WINS, DHCP and DFS. Strong skills in VMWare ESXi 4.x, 5.x.
Hardware Well versed in HP Proliant (iLO) & Blade infrastructure servers, DellPowerEdge servers, Compaq and Brocade SANs,
storage network fibre switches, HP Insight Manager.
Software Skilled in numerous system management suites, including enterprise backup/recovery (BACKUP EXEC),system monitoring,
and anti-virus (SEPM). VMware administration (vCenter) and configuration of VMs. Fluent in Microsoft Office Suite.
Network Advanced understanding of TCP/IP,Ethernet and Fiber Channelnetwork protocols.
PROFESSIONAL EXPERIENCE
Capital One June 2015-PRESENT Wilmington, DE
Department: Windows Platform Management
Title: Senior Windows Engineer/WintelSpecialist
Duties:
Environment consists of 18,000 users in locations across the US. Responsible for setting procedures and processes while utilizing
Agile/Version One project management methodology.
Global support and facilitators for high severity issues. Break/fix of AD, GPOs, Microsoft Failover Clustering (File & Print),
VMWare, Dell/HP Hardware, DNS and DHCP. Supported servers number around 18,000,and multiple AD domains.
Support of enterprise application SymantecEnterprise Vault.
Premier Prizm Solutions April 2013-October2014 Marlton, NJ
Department: Information Technology - FTE
Title: Senior Systems Engineer / Architect
Duties:
AD Redesign / Exchange 2010 (HAand Resilience), configured GPOs, Microsoft Failover Clustering (File & Print, SQL), VMWare,HP
Hardware, SIM and iLO, DNS and DHCP.
Citrix / VMWare (4.1/5.0) / VDi / Powershell scripting for reporting
Windows Server 2012.
TEKSystems August 2012-April 2013 Radnor, PA
Client / Team: RADIAN / Windows Systems Administration
Title: Senior Systems Engineer / Architect
Duties:
NTFS file recertification
AD lifecycle management,tested and configured GPOs, Microsoft Failover Clustering (File & Print, SQL), VMware vCenter, HP
Hardware, Powershell, SIM and iLO, DNS and DHCP.
Evaluate and test Windows Server 2012. Completed 1 week course curriculum: Upgrading your skills to MCSA Windows Server
2012.
24X7 OS Support.Change Control, Maintenance windows and weekends.
Insight Global March 2012 – August 2012 Brentwood, TN
2. Wayne Morrison (609) 970-0095
EMail Address
wayne.morrison@comcast.net 133HuntersRun Swedesboro NJ 08085
Client / Team: COMMUNITY HEALTH SYSTEMS / AD Migration Team
Title: Senior AD Migration Engineer
Duties:
AD Migration project where extensive travel was involved to locations throughout the US. All legacy user and IT services were
migrated using QMM (users),deployment using SCCM 2007 task sequences (re-ip,join domain, move profiles, and other desktop
functions). Reporting (Identity, AD Toolkit and SCCM) for user, group and computer lists. Hyper-V servers are deployed in Day 1
racks that house severalIT functioning servers (FS, PS, DC, SCCM,QUEST) to support the local environment.
Every location was aggressively scheduled to complete in 4 – 8 weeks to convert users and services over to the CHS corporate
domain.
CHS acquires hospitals nearing bankruptcy throughout the United States. Locations included Springdale and Siloam Springs AR,
Youngstown OH, Scranton, Wilkes Barr, Chestnut Hill, PA. CHS currently has over 160,000 users (70,000 computers) throughout
the US, and is always looking for more hospitals to acquire and turn into profit centers.
Anexinet October 2011 – March 2012 Blue Bell, PA
Client / Team: MEDRISK (Feb 2012) / IT Infrastructure Team
Title: Senior Systems Engineer / Exchange Architecture/Administration
Duties:
Assess, scrub, implement and insure high availability and resilience of the overall operations and efficiency of EX 2003/2010 (1
DAG), Active Directory (TCP/IP,DNS, DHCP, DFS, SNMP, Sites and Services) by using Microsoft best practices. Powershell scripting.
Design and implementation of VMWare vSphere,vCenter. Environment consists of 9 ESXi hosts (2 clusters).
Migrate primary server roles to newhub in Norristown with minimal to nodowntime.
Work closely with security team to meet HIPAA requirements.Company is in the field of claims and medical management solutions,
about 700 users headquartered in King of Prussia with a satellite office in Phoenix AZ.
Client / Team: CONDÉ NAST (Oct 2011) / Internet &Infrastructure Services
Title: Systems Architect / Senior Systems Engineer
Duties:
Implementation project of an expanded infrastructure for select Condé Nast offices located throughout Michigan. Provide
implementation plan to ingest accounts, email and file server data from 11 expansion sites into an existing Condé Nast Windows
2008 AD / EX 2010 environment.
Built and Configured 11 HP Proliant G7/iLO 3 servers running ESXi5.0 and VMWare vSphere,vCenter, to deploy Windows 2008
R2 server roles in the various sites. Servers will be supported remotely.
Provide design input for AD and EX configuration in conjunction with company standards.
Provide AD and EX gap analysis, with future state recommendations.
Magazine publishing company with approximately 5500 users,with empty root forest, and child domains.
Modis May 2011 –October 2011 Media, PA
Client / Team: CHARMING SHOPPES - CTS Server Team
Title: Senior Systems Architect / Engineer
Duties:
Define and update enterprise architecture for AD.
Design solutions to meet demands of projects and current environment.
Administration of VMWare vCenter,vSphere,ESX, 3.5, 4.0, built configured and troubleshooting.
Identify root cause of server problems, documented trends and carried out action plans.
Performed Windows 2003 toWindows 2008 AD upgrade,including cleanup of metadata DHCP and DNS cleanup
Performed server builds on a host of HP Proliant DL, ML and BLs.
Maintained/supported Microsoft clustered servers (SQL, FilePrint).
Scripted batch and VBS to cleanup Active Directory prior to Windows upgrade (cleanup empty OUs/groups,stale accounts)
Maintained and updated documentation of server build check list, and core application installation, including peer review script.
Retail environment with approximately 6400 users,300 servers, supported empty root and isolated domain for store systems.
BooRhino Inc. – President (SoleProprietor) August 2010 - May 2011 Woolwich, NJ
Client / Team: TOLL BROTHERS
Title: Lead Systems Engineer / Migration Engineer
Duties:
Lead engineer on Novell Netware / Groupwise to Microsoft Windows Active Directory 2008 R2 / EX 2010.
Performed discovery and assessment to determine the design of the newMicrosoft environment
3. Wayne Morrison (609) 970-0095
EMail Address
wayne.morrison@comcast.net 133HuntersRun Swedesboro NJ 08085
Built and configured Active Directory infrastructure using Microsoft best practices for AD, DNS and DHCP, and DFS.
Utilized Quest migration tools for AD and NDS users, groups, file shares and permissions.
Work along with EX architect to design build,and configure EX 2010 (5-CAS/HUB,4-mailbox w/DAG).
Used Security Compliance Manager toimplement server hardening policies.
Built and configured sandbox using VMWare vCenter,vSphere,ESX, 3.5, 4.0.
Produced written documentation in all phases of design, standards, technical and configuration.
Real Estate business with approximately 3000 users,50 TBs of user and mailbox data migrated from Novell to Microsoft.
US Lubes, LLC May 2008-August 2010 Blue Bell, PA
Title: IT Manager
Duties:
Administered 40 users and supported a two server SBS/2003/Blackberry Enterprise Server system.
Supported firewall, router, backups, anti-virus, and setup various blackberry, smartphones,and flip phones.
Set up,configured and maintained standard workstations and office equipment including printers and scanners.
Purchase agent and charged with maintaining and replenishment of bulk oil and lubes inventory.
Engage Systems / e-brilliance March 2005-April 2008 Wilmington, DE
Client / Team: BLUE CROSS BLUE SHIELD OF DELAWARE / Advanced Technology Group
Title: Senior Systems Engineer / Project Manager
Duties:
Assessed, designed,built, implemented,migrated, maintained and supported this environment throughout the migration period.
Migrated Windows 2000/EX 5.5 environment to Windows 2003/EX 2003.
Collapsed data from multiple sites into Wilmington location using DFS and robocopy.
Facilitate weekly status meetings coordinated and issued communications, migrated mailboxes.
Tier 3 and lead operational support for Microsoft and Active Directory.
Administered and supported Enterprise messaging of EX 5.5/2003.
Tier 3 operational support for Active Directory, EX 2003,and Virtual Server.
Performed server builds/maintenance, file migration using DFS and Robocopy, and maintained documentation.
Implemented WSUS and a change control system.
Adhered to Sarbanes / Oxley compliance auditing and procedures.
System design,implementation, and support handoff for Microsoft platforms.
Defined and document standards related to software/hardware platforms, process improvements, and technical procedures.
Accounts were migrated in 3 months, mailboxes required and additional3 months, overall assignment lasted 3 years.
Insurance firm with approximately 800 users,and 200 servers.
BooRhino Inc. – Self Proprietor March 2004 - March 2005 Woolwich, NJ
Title: Manager / TEAM LEAD
CIBER, Inc. March 2003 - March 2004 Wayne, PA
Title: TEAM LEAD / Senior Systems Engineer
FirstConsulting Group March 1999 - March 2003 Wayne, PA
Title: TEAM LEAD / Technical Master III
Client / Team: ASTRA ZENECA PHARMACEUTICALS / Windows Systems 3rd level support
Duties:
Provide mentoring and leadership to technical team of 10 engineers. Worked closely with desktop and backup teams.
Liaison with R&D, UK and Sweden on standards and processes.
Perform reviews, project delegation and new hires.
Manage all aspects of technical projects including documentation, communication, and determining team resource availability.
Manage vendor relationships including engagements,product pricing, licensing and support contracts.
Define and document standards related to software/hardware platforms, process improvements and technical procedures.
Compliance documentation based on ITIL and FDA approvalrequirements.
Built, configured,and supported Windows 2000/2003/EX servers in production,pre-production and development.
Maintained/supported Microsoft clustered servers (DHCP, SQL, FilePrint).
Maintained/supported SAN fibre switches, backup and tape devices.
Implemented WSUS server in Americas, deployed updates and patching.
4. Wayne Morrison (609) 970-0095
EMail Address
wayne.morrison@comcast.net 133HuntersRun Swedesboro NJ 08085
Scheduled and participated in Tier 3/24X7 global support and server break/fix.
Pharmaceuticalcompany with 50,000 users worldwide (18,000 in the US),and over 400 servers in datacenter.
FirstConsultingGroup March 1999 - March 2000 Wayne, PA
Client / Team: CAMPBELL’S SOUP COMPANY / IBM Server Support
Title: Senior Systems Engineer
Duties:
24X7 support of Novell and Windows NT systems.
Automated and built servers according to company standards and policies.
Walklett Group March 1998 - March 1999 Wayne, PA
Client / Team: FMC/ Server Support
Title: Senior Systems Engineer
Duties:
Novell/Windows administrator. Supported 30 servers and 500 users.
Compucom Systems, Inc. January 1996 – March 1998 Paulsboro, NJ
Client / Team: Corestates / Server Support
Title: Senior Systems Engineer
Duties:
Administrator at Corestates Bank performing Novell and Windows NT 24x7 support.
ForteSystems January 1994 – January 1996 WestChester, PA
Title: Systems Engineer
Duties:
Managed and administered Novell 3.12 / Windows NT 4.0 servers at Astra Merck and Wyeth Labs.
Installed and configured Compaq servers and desktops.
K.G.W. October 1990 – January 1994 Mt. Laurel, NJ
Title: Systems Engineer
Duties:
Installed, configured and setup small to medium LANs. Windows NT 3.51/4.0 5-Star Artisoft reseller.
Datatel February 1984 – October 1990 Cherry Hill, NJ
Title: Senior Systems Engineer,T1 Technician / Manager
Duties:
Startup data communications company where I worked and served many roles (TECHNICIAN, MANAGER, DEVELOPER, LAN
ADMINISTRATOR)