1. Kartheek
9492643076/ 8892093413 karthikkalleda@outlook.com
• 4.5 years of experience in complex infrastructure environment
• 3+ Years of experience in Microsoft Lync server.
• Good Experience in Windows Server 2003, 2008 & 2012, Microsoft Windows Vista,
Windows XP, Windows 7 & Windows 8
• Work experience in Lync server 2010, 2013 Exchange Server 2010, 2013& Office 365
Administration & migrations.
• Good experience in Active Directory -2003/2008/2012
• Work Experience in Virtualization on VMware, Hyper-V.
• Good analytical and communication skills, ability to sustain hard work, punctuality and
determination
CERTIFICATIONS
• MCSA- Microsoft Certified System Administrator(91-201)
• Server Virtualization with Windows Server Hyper-V and System Center (74-401)
PROJECT SUMMARY
1. Accenture(Client-Sanofi)
Role: Service Engineer (May2015-till now)
Environment: Lync Server 2013(on promise& hybrid)
Responsibilities:
• Responsible for Installation, configuration and administration of windows 2008/2012
servers.
• Implementation, Planning & Deployment of Microsoft Lync2013 Servers.
• Prepare the Dailey health check.
• Performing the monthly bases Cumulative updates patching activity.
• Preparing monthly basis report of peer-peer, conference AV,poor% location wise &
Region wise.
• Lync 2010 to Lync 2013 migration.
• Creating the Dailey monthly utilization reports using monitoring tools data.(QOE)
• Enabling Lync enterprise voice and futures for end users and troubleshooting issues
related to signing problems, conference, application sharing, audio & video issues.

2. • Testing environment and deploying the cases in production and republishing topology.
• Moving users between pools in pool down situation.
• Responsible for checking Front end servers, edge servers, backend servers, ports status,
events of servers, bandwidth utilization reports.
• Analyzing and troubleshooting the issues with snooper debugging tool & fiddler.
• Maintains Air watch application in Lync edge server for providing mobility Lync function.
• Enabling federation between organizations. External connectivity issues.
• Needs to work on critical errors from event viewer. With Support teams to resolve any
Database backup, Telephony, or network based issues in Lync
• Draining Lync servers for installing applications, Analyzing and fixing CAC bandwidth
utilization reports.
KHI performance. Strong troubleshooting skills using network tools and Lync resource
kit tools. (Performance monitor & snooper)
PowerShell commands & scripting
2. Peopletechgroup-(Client-xennork)
Role : Service Engineer (April 2014 – May2015)
Environment : Lync server2013
• Providing L2 support for the LYNC environment.
• Moving the users to cloud from on promises and enabling enabling hybrid functions.
• Implemented Enterprise voice by coordinating ALCATEl.
• Created the location based routing for voice.
• Implemented dial plans for 3regions.
• Performed migration 2010 to 2013 & 2013-hybrid.
• Done federation with Partner Company in edge server.
• Having depth Troubleshooting experience in Sign in, configuration,EV& application
sharing daily basis issues.
• Co-coordinating with telephony, network & SQl teams for resolution.
• Implemented CAC.
• Implemented EDGE server in DMZ.
• Created network sites with Different SUBNETS.
• Implemented the AUDIO & video codecs Depends on usage of Peer-Peer(RT,711,722) &
conferencing (video-H265)
• Having the scripting knowledge.

3. 3. Leading Manufacturer Company(Client:Genral Moters)Peopletechgroup
Role : Server Engineer(April 2014 – Till Date)
Environment : Office365,Exchange server2013 & FTP
Responsibilities:
• Involved in handling demand exchange server2013 (office365).
• Involved in Mailbox Restoration, Movement, message tracking.
• Created User mailbox, Resource mailbox/Shared mailbox.
• Involved in Addition/ Deletion/ Modification of SMTP address, Enabling-Disabling of
users Mailbox.
• Dir sync with Azure cloud.
• Dag implementation,monitoring &troubleshooting.
• Maintained the SIP enables and mailbox enabled objects.
• Moving mailboxes to could & rollback to onpromises.
• Implemented retention policy for security of data.
• Responsible for troubleshooting the issues related to SharePoint, Lync & exchange.
• Managed user licenses, auto forwards and maintained exit employee Backups.
• Handled the cutover migration and hybrid migration for office365.
• Creation Deletion of user mail boxes and security & DL groups
• Creation of SharePoint site &allocating sharing permitions& size.
• Responsible for monitoring the daily health checkup of ftp servers.
• Involved in Firewall installation and configuration.
4. Peopletechgroup(Client-corelytices)
Role : IT Support(April 2014 – Till Date)
Environment : Hyper-V & IIS
Responsibilities:
• Involved in Installation, configuration, administration and troubleshooting Microsoft
Hyper –V.

4. • Creation of Hyper-V, VM’s with required guest operating systems
• Managed the Virtual environment through System Center Virtual machine manager
(SCVMM) tool.
• Responsible for Monitoring and troubleshooting Hyper-V servers.
• Involved in implementing high availability with clustering and Hyper-V replicas.
• Creation of Hyper-V, VM’s optimized disks and virtual networks
• Responsible for allocating CPU resources, distributing static and dynamic memory,
connecting to removable hardware.
• Constructed dynamic and fixed-sized virtual hard disks, increasing performance with
pass-through disks.
• Involved in moving VM’s from one LUN to another LUN.
• Responsible for monitoring Web servers and Data base servers, performance, IIS
services, Sql services.
• Involved in Tacking Sql backup and moving to cloud storage.
5. Leading IT Company(3i-infotech)
Role : System Engineer(17April 2012 to April 4th 2014)
Environment : Windows 2007 &2008, Active directory
Responsibilities:
• Responsible for Installation and up gradation of new HP, DELL, IBM server with various
versions of operating systems.
• Involved in adding new hardware like external, internal and network hard disks and
making them available over the network and adding memory.
• Created and disabled users in exchange server and domain.
• Involved in Managing &troubleshooting sonic firewall, Login and remote login problem
and terminal services problems.
• Monnitoring the ocs log files for lync related issue. Enabling lync for users through
webrequesting tool.
• Resolving the lync signin, application sharing, conference, dial plan related issues.

5. • Responsible for Managing Print servers, adding new printers and troubleshooting
various printer problems, granting access to printers for the end users.
• Responsible for Monitoring 24/7 support servers.
• Involved in Troubleshooting system hang-ups and performance problems for end users.
• Installed packages and patches.
• Managed Disk space, file systems and monitored performance for servers.
• Involved in adding Users to the Network for creating the account, setting up
Permissions, adding to Groups, adding connectivity to the Network.
• Responsible for preparing New Workstations for wiping old data from the hard drive,
loading software, assigning IP addresses, connecting Systems to the Network.
• Involved in Installation, configuration & maintaining of VMware, IIS & FTP server, VPN
server.
• LAN connectivity using CAT 5 and CAT 6 cables, Ether fast Hubs and Switches.
6. Leading IT Training Firm(Arundathi infotech)
Role : System/Network Administrator(April 2011 till April 2012)
Environment : Exchange server 2003/2007, Active Directory
Responsibilities:
• Responsible for Installation and Administration of Windows 2003 server.
• Involved in maintaining the Cisco 3750 Switch & Sonic firewall
• Involved in monitoring allthe application servers and the leased line status to various
sites and coordinating with vendors.
• Involved in Configuration and Administration of various services like DNS, Active
Directory, DHCP, and IIS.
• Performed system and software upgrades by installation of appropriate service packs
for operating systems and Anti-virus from time to time.
• Responsible for managing the complete IT software requirements of the company.
• Responsible for Installation, Configuration and Troubleshooting of different application
software on servers, MS outlook and Mozilla thunder bird.
• Installation, Configuration and troubleshooting user logging.

6. • Configured Microsoft exchange server 2003/2007 and enabling SMTP, POP3, IMAP4 and
NNTP.
• Created storage groups and stores
• Responsible for managing Exchange Server Tasks like creating mailboxes, distribution
lists, Recipients, exchange backup and troubleshooting.
Education Qualification:
• B.Tech Graduate From JNTU-(2007-2011)
Sign:Kartheek

7. • Configured Microsoft exchange server 2003/2007 and enabling SMTP, POP3, IMAP4 and
NNTP.
• Created storage groups and stores
• Responsible for managing Exchange Server Tasks like creating mailboxes, distribution
lists, Recipients, exchange backup and troubleshooting.
Education Qualification:
• B.Tech Graduate From JNTU-(2007-2011)
Sign:Kartheek