Contact Pemateri: Kanaidi, SE., M.Si., cSAP HP. 0812 2353 284, WA:0878 2330 6608 e-mail : kanaidi63@gmail.com atau kanaidi@yahoo.com -----------------------------------------------------

1. Link-link Materi TRAINING

2. Materi TRAINING
antara lain:

3. Materi Training…

4. Link-link Materi TRAINING

5. Training “SERVICE EXCELLENCE”
POLMED di BANDUNG
BP2GAKI
Service EXCELLENCE
(Pelayanan PRIMA)
“Service EXCELLENCE”
(Pelayanan PRIMA)
S E R V I C E
https://www.slideshare.net/KenKanaidi/1-
service-excellence-concept-materi-seminar-
service-excellence-jasa-pendidikan

6. Customer Satisfaction
Concept
Effective SERVICE EXCELLENCE
.
https://www.slideshare.net/KenKanaidi/3-customer-satisfaction-
concepts-materi-seminar-service-excellence-jasa-pendidikan

7. Customer Service Excellence
By : Kanaidi, SE., M.Si., cSAP
kanaidi963@gmail.com ... 08122353284
Kenali Konsumen Anda &
Managing Complaint
https://www.slideshare.net/KenKanaidi/3a-kenali-
konsumen-anda-managing-customer-complaints-
materi-seminar-service-excellence-jasa-pendidikan
Effective SERVICE EXCELLENCE

8. Effective SERVICE EXCELLENCE
.
“Customer Loyalty”
https://www.slideshare.net/KenKanaidi/4-customer-
loyalty-concept-materi-seminar-service-excellence-jasa-
pendidikan

9. INTERPERSONAL
RELATIONSHIP STYLE
https://www.slideshare.net/KenKanaidi/interperso
nal-style-dalam-kaitan-kecerdasan-emotional

10. Show your spirit and
intrinsic motivation
MOTIVATION Training
https://www.slideshare.net/KenKanaidi/show
-your-spirit-and-intrinsic-motivation-materi-
training-effective-team-work-building

11. Sense of
BELONGING & ETOS KERJA
Effective MOTIVATING PEOPLE
https://www.slideshare.net/KenKanaidi/sense
-of-belonging-etos-kerja-materi-training-
teamwork-building

12. www.slideshare.net/kenkanaidi
Narasumber

13. Training Serupa SEBELUMNYA

25. Silabus Training
• (Lengkap) … click di …..
https://www.slideshare.net/KenKanaidi/silabu
s-pelatihan-service-excellent-motivation-
teamwork-building

26. www.slideshare.net/kenkanaidi
Narasumber