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1. JUDE WEYLAND
22 Buxton Ave • Somerset, Massachusetts 02726
774 644-7306 • hardwoodetc@aol.com
SALES MANAGEMENT • OPERATIONS MANAGEMENT
Sales and management professional with over 25 years of experience assuring profitability and performance of
top-earning organizations. Extensive multi-unit management experience. Strong sales leadership with proven
history of success building, training and motivating high-performing teams. Profitability specialist with
demonstrated skill in generating dramatic bottom-line results. Expertise in overseeing all facets of operations,
including merchandising, inventory, staffing and finances.
AREAS OF EXPERTISE
Sales & Marketing Strategy • Account Management • Client Relations •l Sales
Contract Negotiations • Team Building & Leadership • Hiring & Training • Advertising
Merchandising • Pricing Strategy • Operations Management • Budgeting & Forecasting
Purchasing • Successful Store Openings • Vendor Management • Inventory Management
PROFESSIONAL SYNOPSIS
Empire Today, Stoughton, Massachusetts
Commercial Area Sales Manager (2013-Present): Responsible for identifying and pursuing commercial business
opportunities in the New England / New York Markets by directing and assisting the commercial sales team in their sales
efforts. Evaluate which channels in the market offer the maximum potential, while taking into consideration the channels in
which Empire is most proficient. Hire and manage a commercial sales team. Work with each commercial team member to
develop personal sales goals, a business plan to achieve the goals, and a focus target market channel. Provide individual
training as necessary to teach proper procedures, performance standards, and documentation requirements.
• Doubled Sales Revenue in first 12 months in position by improving key sales metrics such as closing rate and
ticket average.
• Promoted from Market Manager to Area Sales Manager within first year. Territory now all of New England and Up-
State New York.
• Played an integral role in improving operational procedures company wide.
• Awarded National Sales Manager Of The Year – 2014, 2015, 2016
US INSTALLATION GROUP, Attleboro, Massachusetts
General Manager (2009-2013): Oversee all activities of subcontracting firm operating floor covering installation workrooms
exclusively for Home Depot nationwide. Hire and manage vendors and contractors. Dispatch daily installation jobs through
subcontractors. Monitor and track jobs; schedule upcoming installation projects. Liaise with Home Depot store management
and customers by phone. Oversee accounts receivable and payroll.
• Stepped in to salvage troubled relationship with Home Depot client due to poor performance and low post-installation
scores. Dramatically improved all levels of service by implementing customer-focused culture.
• Achieved contract renewal and exceptional client satisfaction operating workrooms at highest performance
levels company-wide.
TILE TOWN & CARPET, Fall River, Massachusetts
Owner / President (1994-2009): Served as primary leadership force for chain of 4 retail locations with annual sales
totaling $10 million. Oversaw all aspects of business operations, including sales and business development, marketing and
advertising, sales floor layout, accounts payable / accounts receivable, personnel and payroll, purchasing, lease
negotiations, recruiting, merchandising and networking.
• Fueled growth of chain from 1 to 4 highly successful retail locations.
• Secured profitable contracts with national and regional builders.
TILE CITY, Braintree, Massachusetts
General Manager (1990-1994): Directed all daily operations of 26-store chain with locations throughout New England.
Oversaw all functions of District Managers, Store Managers, purchasing, warehouse, personnel and advertising
departments at all locations. Coordinated with accounting departments and CFO regarding financial management and
forecasting.
Resume
2. • Recruited as General Manager after chain had filed Chapter 11 bankruptcy. Restored profitability through highly
effective sales strategy, team training and leadership.
• Re-established credit lines and forged new relationships with international and domestic suppliers.
• Overhauled product and merchandising program, developing new consumer-focused product selection while
saving thousands in operating capital.
• Introduced comprehensive Special Order program leveraging domestic wholesaler inventories.
NOTE: Additional professional experience includes Store Manager at Service Merchandise. Details available upon request.
PROFESSIONAL DEVELOPMENT
Bristol Community College: Business Management Studies
Small Business Association: Business Management Training
Resume