Tammy Melton has over 16 years of experience in retail sales and management. She has a proven track record of managing high-volume retail stores, maintaining highly-trained staff, developing a sales culture that exceeded expectations, and increasing sales while managing expenses. Her experience includes roles as Store Manager for Office Depot, General Sales Manager and Retail Sales Manager for CompUSA, and Area Field Manager for Uhaul, where she increased sales and profitability and supervised employees.

1. Tammy M. Melton
2010 Sunswept Lane,York, SC 29745 • 980-721-3037 (Cell) • 803-684-4001 (Home) • Tammy_melton@att.net
Executive Summary
Highly motivated, self-starting, goal-oriented strategist with over 16 years of retail sales and management experience. Proven
leadership and team-building skills combined with the ability to recruit, train, and motivate high-quality employees to achieve
the greatest results. Demonstrated ability to manage in high-volume retail operations with an intense focus on positive
customer engagement while driving increased sales and profitability. Decisive and direct, yet quick to respond to the ever-
changing demands of staff, customers and operations.
Professional Experience
Store Manager 2008–2016
Office Depot, Inc. – Charlotte, North Carolina
• Managed a high-volume retail store with annual sales of over $2.5 Million
• Maintained a highly-trained staff of 20 employees with infrequent turn-over
• Developed a sales culture that exceeded company expectations for customer experience
• Achieved the highest score for measuring services sales for the entire company for 2015
• Increased sales while successfully managing store expenses and payroll
• Competently executed company initiatives with strict adherence to SOP guidelines
General Sales Manager – Retail Sales Manager – Retail Hardware Lead 2000–2008
CompUSA, Inc. – Charlotte, North Carolina
• Ensured maximum sales, customer satisfaction, control of expenses and inventory, and produced maximum profits
• Implemented strategic plans to develop, promote, integrate, and communicate the sales of technology and services
• Directed and supported the marketing and promotion of sales in Retail, Business Services and Technical Services
through store managers and staff
• Created annual sales volume of over $6M through direct involvement with customers and team members
• Performed sales analysis, set sales performance goals and reviewed departmental schedules to ensure staffing plans
meet demands of volume
• P&L management and control, approved invoices for payment and audited payroll expenses
• Coordinated stock levels with Merchandise Sales Manager, ensured the store RTV inventory level is below company
standards and 100% completed
• Conducted probationary and yearly employee evaluations
• Supervised team members, scheduled work hours, resolved conflicts, determined salaries
• Researched and resolved discrepancies related to physical inventory
Area Field Manager 1984–1994
Uhaul Company of NC – Charlotte, North Carolina
• Managed retail store and supervised employees while increasing sales and profitability
• Planned and prepared work schedules, assigning employees to specific tasks
• Formulated pricing policies on merchandise according to requirements for profitability of store operations
• Instrumental in sales and rental volume through involvement with dealerships
• Supervised and managed a group of 15 dealerships, performing monthly audits and proper reporting procedures
Education
ECPI School of Technology – Charlotte, North Carolina
Diploma 1998
References Available Upon Request