1. CV - ANDREW BURNETT
5 Oak Drive,Erdington, Birmingham, B23 5DQ
burnettandrew1@yahoo.co.uk 07743745473
• Dynamic commercially aware Senior Retail Manager with strong sales experience in luxury
and premium retail
• Key personal drivers:
• building & developing a flexible & diverse but cohesive & positive sales team
• motivating & managing that sales team, in order to
• deliver outstanding sales results with continuous excellent customer service
• Keen to explore opportunities in a dynamic setting, securing my personal development
CV SUMMARY
Responsible for running assigned stores to meet a company’s targets, standards and policies. Ensuring promotions
are accurate and merchandised to the company’s standards, staff is fully versed on the target for the day and
excellent customer care standards are met.
Depending on the size of the store, and company structure, also responsible for human resources, marketing,
logistics, information technology, customer service and finance.
KEY ACHIEVEMENTS 2008 - 2015:
• continuously highest individual sales results over two-year period (Denham the
Jeanmaker)
RESULT: personal reward for excellent sales achievement
• Implementation of information data capture, recording effective sales figures, for
continued data analysis and forward planning (Denham the Jeanmaker)
RESULT: proactive data capture method implemented in other stores
• Being part of the team, doubling sales through extensive & customer relationships
(Charles Tyrwhitt)
RESULT: doubled sales results at both locations (Charles Tyrwhitt)
• Steep sales increase through implementation of phased sales improvement initiatives
(Sefton)

2. RESULT: increased sales by 30% within six-month period (Sefton)
PROVEN PEOPLE MANAGEMENT & SALES COMPETENCIES
• Through excellent people skills: managing and motivating a team to increase sales and
ensure efficiency:
• updating colleagues on business performance, new initiatives and other pertinent
issues
• dealing with staffing challenges including interviewing of potential staff, conducting
appraisals and performance reviews, as well as providing or organising training and development as
required
• Proven sales skills: increasing sales, maximising profit while minimising costs:
• selling and dealing with sales actions as required
• ensuring application of best-practises & company policies, touring the sales floor
regularly, talking to colleagues and customers, and identifying or resolving urgent issues
• maintaining & ensuring awareness of market trends in the industry, understanding &
communication forthcoming customer initiatives and monitoring what competitors are doing
• facilitating KPI achievement, initiating (other) changes to improve the business, e.g.
revising operational hours to ensure the store can compete effectively in the market as well as
organising special promotions, displays and events
• responding to customer complaints and comments
• promoting the organisation locally by liaising stakeholders as required
• Proven analysis skills: using information technology to record sales figures for continued data
analysis and forward planning:
• managing stock levels and making key decisions about stock control
• analysing sales figures and forecasting future sales volumes to maximise profits
• analysing and interpreting trends to facilitate planning
• Proven audit & quality-check skills: ensuring standards for quality, customer service and
health & safety are met, resolving health and safety, legal and security issues

3. CAREER SUMMARY
2012 – 2014 Flagship Store, Floor Manager – Denham, Prinsengracht, Hobbemastraat, Amsterdam
Flagship clothing store, men’s and ladies with a unique design perspective, annual turnover of
GBP2.5m per annum.
2009 – 2012 Manager - Charles Tyrwhitt, Jermyn Street, London
Flagship store, men’s clothing store with a strong team of 20 staff and an annual
turnover of approximately GBP6m per annum.
2006 – 2009 Store Manager and Assistant Buyer - Sefton Menswear, London
Sefton is an independent boutique offering a mix of luxury international designer Collections and
home-grown British talent with turnover of GBP1m per annum
2001 – 2005 Personal Shopper - Ralph Lauren, South Kensington, London
Initially opened as a new concept store and sold Polo and Ralph Lauren range’s for men, ladies and
children, and also Ralph Lauren Home-ware with turnover of GBP100k per week
2000 – 2001 Supervisor – The Gap, James Street, Covent Garden London
Worked as a Sales Generation Manager and later Supervisor, which was a direct support to the Store
Manager at which time I learned the fundamental principles of outfitting and merchandising
STRONG INTERPERSONAL & COMMUNICATION SKILLS
Fluent in English (mother tongue) and command of Dutch – able to communicate effectively through excellent
communication & presentation skills and cultural understanding.
PERSONAL QUALIFICATIONS
• 2013 – Dutch language course ongoing
• 2012 – In-house sales training at Denham, Amsterdam
• 2009 – 2012 Tailoring training at Charles Tyrwhitt, London
• 1998 – 2001 BSc Psychology Degree at Middlesex University, London
• 1994 – 1996 A-Level: Psychology, English Literature at Matthew Boulton College, London
References available upon your request.