1. ORRIN TIMMERMAN orrin.timmerman@yahoo.com, 347-432-8904
1836 Troy Ave Brooklyn, NY, 11234
Highly accomplished and results driven Sales Manager with over 15 years of successful new business development, competitive
market expansion, and sales leadership experience. Skilled in team building, market analysis, prospecting and account management.
CORE COMPETENCIES
• Highly skilled in creating supportive business solutions and developing high-levels of revenue growth by facilitating
effective sales strategies that impact the bottom-line.
• Proven ability to effectively handle multi-task levels of management responsibility with minimal direction from superiors
while supervising personnel, providing team leadership, mentorship, motivation and development.
• Solid communication, interpersonal, time management, analytical, organizational, and leadership skills.
• Go-getter attitude with an ability to easily grasp new ideas, concepts, methods and sales techniques.
• Experienced in forecasting, sales performance improvement and sales training networking.
PERSONAL CAREER ACCOMPLISHMENTS
Started a commercial parking lot cleaning business in 2007 and successfully landed 10 large corporate annual contracts.
Founded and launched a youth sports program in 1999 which generated 5 yearly contracts.
Part owner of medical delivery service that provides medicine and equipment to terminal ill patients.
Received an award for outstanding community service.
PROFESSIONAL EXPERIENCE
Fleetcor - Norcross, GA 11/2009 – 12/2015
Senior Sales Manager
• Awarded top performer high octane and president Club winner for 2011 and 2012
• Research, develop, execute and manage fleet card marketing efforts through self -prospecting website content, e-mail blast
marketing, WebEx real time presentations, and social networking
• Use metrics to monitor daily, weekly, and monthly performance
• Provide day to day work supervision, feedback and coaching to new sales reps to encourage engagement with their customers
• Focus on new account satisfaction by running daily reports and weekly contact by telephone or email
• Achieve monthly sales goals by maintaining a 75% close rate
• Follow-up with new accounts by conducting educational training on how to utilize online reporting and control tools that
ensure a smooth transition towards effectively managing their fleet
• Build sales pipeline by maintaining a good relationship with all customers to strengthen sales through referrals.
Bank of America - Marietta, GA
Assistant Banking Center Manager 05/2006 – 10/2008
• Managed all branch functions and employees, including hiring, coaching, counseling, monthly & quarterly performance
appraisals, training and developing a team while ensuring banking center is in compliance
• Deployed resources to optimize individual and team performance
• Managed a team of Personal Bankers and Tellers to meet and exceed sales goals through training and motivation
• Conducted sales calls to prospective small business customers as well as owned branch sales meetings
• Directed and managed strategies to attain Loan and Deposit growth goals for the branch
• Implemented new processes to increase production by identifying customer profile and driving sales to improve efficiencies
while reducing bank costs
• Conduct business to business sales meeting of bank products and services while prospecting to small business owners, and
Government agencies
• Coordinated sales presentations, while ensuring appropriate follow-up with customers in order to close new business
Sales Manage r - Customer Marketing 04/2005 – 05/2006
• Recruited, developed, managed and motivated 14 member sales team and achieved President’s Club award 2 years in a row
• Oversaw daily operations of the Call Center including providing promotional rates, processed balance transfers & cash
advances, resulting in over 150 Cash transactions and $1.5 mil in revenue per month / annual sales of $17 mil (122% of goal)
• Cross-sold products utilizing selling techniques and relationship building skills resulting in 95 premiere products per month
and achieving 83% of annual goal, consistently earning monthly incentive
• Developed and implemented policies and procedures related to the flow of information and systems used in the Call Center
• Worked with Call Center Manager to establish standards of performance, including service quality and call volume

2. Chase Manhattan Bank - New York, NY 08/1999 - 09/2004
Call Center Manager –Business Development
• Researched and introduced bundled service package targeted at small businesses resulting in 34% increase in annual revenue
• Help drive over 10 million in gross revenue in 3 years for Chase small business
• Managed and maintained calendars for 35 Direct Sales Officers, #1 sales team in the tri-state region
• Selected by tri-state direct sales team for outstanding leadership for 2001 &2003.
• Managed, supervised and trained 15 business associates on product knowledge, selling techniques and system functions
• Reported to AVP of small business and partnered with other department leaders to execute Chase small business needs
• Supported Sr. Management team by running and analyzing daily, weekly & monthly reports to help determine small business
owner’s needs and make recommendations to improve relationship and increase revenue
• Supervised and managed escalated calls from new customers to strategically and effectively resolve any issue
• Prepared and conducted team meetings and provided support to Business Banking Associate for day to day problem solving
• Prospected new businesses within an assigned trade area to uncover new small business opportunities
EDUCATION:
Kingsborough Community College - Brooklyn, NY Business Administration
Chubb Institute - New York, NY Network Engineering
SKILLS:
Proficient in Microsoft Office Suite, Genesys, CC Plus, Oracle, Salesforce, CMS, Siebel, Discovery 3.1, Internet research and social
media savvy
REFERENCES:
Provided upon request