1. Lee Newbon
Address: 24, West Way, Uttoxeter, Staffordshire, ST14 7HD
Tel:
Email:
07977834102
leenewbon@btinternet.com
Professional Profile
I am a proactive and dynamic commercially astute professional with considerable senior management experience, acquired across varied roles in
the retail industry. Specialising in loss prevention, I have supported the development and implementation of a strategic risk reduction strategy and
improved store process compliance. As an innovative strategist, I have specialised in managing projects and initiatives aimed at driving
improvements in business performance and enhancing customer satisfaction. I have a proven track record as a motivational and inspirational leader
capable of coaching and empowering individuals to enable them to fulfil their potential, whilst ensuring that they make a positive contribution to the
business. Possessing excellent interpersonal, communication and influencing skills, I have the ability to develop positive working relationships both
internally and externally.
Key Skills / Areas of Expertise
Leadership / Interpersonal
• Recruited, led, coached and developed a number of retail teams in a variety of environments. Via both formal/informal training and team
building activities.
• Set challenging and SMART objectives for Loss Prevention and retail operation teams with quarterly performance reviews.
• Delivery of leadership and support to direct reports and counterparts, utilising KPIs and incentives to optimise output.
• Successfully achieved the highest team engagement score across the national Loss Prevention team for the last three years
• Possesses excellent interpersonal, communication and negotiation skills and the ability to develop positive working relationships internally and
externally.
• Developed mutually beneficial relationships with internal and external stakeholders including local Police forces across England and Wales to
effectively enhance and share best practice in the delivery of business loss improvement activity.
• Working in close conjunction with Senior Directors and Regional Senior Management to engage operational teams in commercial activities that
successfully achieved targets in the areas of shrinkage, Cash, retail legal obligations, profit and business process improvement.
Organisational
• Delivering a successful change management programme to integrate the Convenience Loss Prevention team within the wider Profit Protection
team. Supporting Convenience growth, and promoting collaborative working.
• Accountable for the operational success through planning and delivering an ongoing multi million pound retail operation.
• Supported the HR requirements of 300 colleagues in a large retail environment, developing talent, managing performance, and supporting with
colleague welfare issues.
• Utilised and developed strong stakeholder skills. Successfully adapting as a business partner to support a complex and long term strategy to
deliver bottom line KPIs through a set of non-reporting line managers.
• Managed 7 Loss prevention managers to support over 200 stores across a large geographical area, through the identification of risk and
selective deployment.
Project Management / Delivery
• Tasked with managing the complete lifecycle of various successful projects utilising strong strategic and interpersonal planning skills.
• Instigating a cultural revolution with Sainsburys first colleague safety strategy. Supporting the company’s corporate responsibility through a
planned programme of colleague education, equipment review and new corporate policies/processes.
• Developed and introduced the Colleague Hours Matching strategy for the Sainsburys retail business maintaining our legal obligations as a
company whilst ensuring our colleagues were in the right place at the right time to deliver for customers.
• Developed and delivered new approaches to security in a Convenience environment. Replacing a long standing static operation with one that
meets the needs of a new retail environment.
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2. Commercial
• Through targeted strategic programmes, improved shrinkage performance from 0.89% to 0.80% across a grow part of the Sainsburys
business with high colleague turnover.
• Consistently, achieved challenging commercial budgets and targets including delivery of CAPEX budgets covering £10 million officer security
contract and a £750,000 equipment reactive budget. Whilst supporting the ongoing review of new store equipment specification.
• Becoming the only region to deliver cash loss under budget for three years running with YOY improvement.
• Supported the Sainsburys 2020 vision, with a strategic and operational role in the successful Convenience new store opening programme.
Circa 120 stores opening per annum, with an established estate delivering a 16% like for like sales growth.
• Commercial accruement supported the delivery of a £5 million + annual labour budget. Achieving internal absence and budget phasing targets
whilst reacting to wider business decisions to support the delivery of corporate targets.
Career Summary
Sept 2012-Present Sainsburys Supermarket LTD
Zone Loss Prevention and Risk manager (Holborn, National)
Responsibilities
• Leading a team of Risk Managers across a large geographical area with over 200 stores, to support the reduction of risk and KPI delivery
through process compliance.
• Project responsibility for ensuring the business maintained its corporate responsibility in relation to security and colleague safety.
• Managing third party contracts with Securitas, Chubb and a number of security equipment specialists. Delivering a challenging ROI within a
£10 million pound + budget.
• Supporting the development of business plans at both a corporate and local level to aid the delivery of corporate financial targets and
delivering within the strong values structure of Sainsburys.
• Analysing and presenting periodic quality data to senior management to enable performance to be benchmarked against other regions and
businesses together with plans created to improve performance.
• Managing an aggressive new store opening programme of over 120 stores per annum. Accountability of store manager process capability,
safety and security at all new sites to ensure a successful launch.
• Developing capability of my direct reports along with stakeholders including Area Managers and Store Managers.
2009-September 2012 Sainsburys Supermarket LTD
HR Business Partner (Yorkshire/Derbyshire)
Responsibilities
• Formulating and implementing strategy, and executing innovative projects, aimed at driving business efficiency through colleague hours
matching for the whole of the Sainsburys business.
• Spearheading the delivery of the stores and regional HR business plan. Ensuring it underpins the stores corporate business plan to ensure
the delivery of key metrics such as sales and SAP.
• Providing ongoing management support to the whole store management team, conducting regular one-to-ones, giving constructive feedback
on performance and identifying individual training and development needs
• Supporting the Store Manager as a non-reporting Business Partner, offering an independent view and guidance, ensuring the creation of an
environment of success, within the restraints of policy and the law.
• Driving a talent process to maintain high levels of capability through the availability of a strong talent pool. Nurturing talent through informal
coaching and formal training through to management sign off.
• Making regional talent decisions for performance management, PDR rating moderation and management regional moves. Supporting the
delivery of commercial success through proactive performance management.
2005-2009 Sainsburys Supermarket LTD
Store Manager (Nottinghamshire)
Responsibilities
• Managing the successful delivery of a financial scorecard of an individual store through a medium sized team of colleagues/managers.
• Working closely with counterpart’s, development a business plan to ensure there was a robust strategy to deliver financial and people KPIs,
through strong operational processes within a core set of values.
• Support the acquisition of several Kwik-Saves across the country, including colleague TUPE, rebranding, retraining and re-launching the
store.
• Develop a skill set with TUPE managers from Bells and Jackson’s business, to support their success within Sainsburys.
• Deliver within the legal requirements of the role including licencing, and health & Safety.
1998-2005 Various roles held across Tesco, from General Assistant, through the Select management programme to a
deputy manager. With experience of all retail shop floor areas including non-food, bakery and nights.
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3. Professional Development and Training
• Successful Project Management (SPM) • Impact & Influence
• Managing Multiple Priorities • Leadership Through People Skills
• Managing Remote Teams • Advanced Presentation Skills
• Retail Security Management • Leadership Development
• Microsoft Office, SharePoint • Investigation & Interview Techniques
• Report Writing
Education and Qualifications
4 A Levels: History, Law, Politics, General Studies
9 GCSEs: Including English, Maths and Science above C grade.
Personal Details
Interests Include: Football, Rugby, Cricket, international politics and Family Activities
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