1. Roy Naudain
Objective
Seeking a sales-focused position in the Philadelphia / South Jersey area where my leadership abilities
and seven years of sales experience can be fully utilized to improve bottom line and company revenues.
Experience
DriveTime January 2015 – Present
AMP/ General Manager, New Castel, DE
• Currently completing the Accelerated Management Program (AMP) to become a General Manager within
six months of start date
• Manage and lead a team of eighteen; including sales managers and advisors, operations and technician
specialists
• Provide guidance and strategic planning for the dealership with respect to sales goals
• Achieve sales volume and profitability objectives utilizing all sales channels. Current location is exceeding
budget and selling over 100 vehicles per month
• Implement and execute all company-wide marketing initiatives so as to maximize their impact and to help
meet or exceed sales goals
• Identify referral source prospects for dealership, create a strategy to develop relationships with prospects,
and monitor and maintain positive referral source relationships
• Conduct sales meetings to motivate and share successful selling techniques and skills
• Develop and enhance customer relationships by establishing, promoting, maintaining excellent customer
service with sales operations
SHERWIN WILLIAMS April 2007 – December 2014
Store Manager, Hershey, PA: May 2013 - Present
• Key account manager for high volume customer Hershey Park
• Develop and implement store marketing plan based on market conditions, store mission and
financial/budget objectives
• Grew business by 22% in 2013 and winner of 2013 “Best Merchandised Store”
• Conduct periodic market research studies to assist in developing marketing plans and strategies
• Regularly complete outside sales calls to generate new business opportunities
• Determine goods and services to be sold and set prices and credit terms based on forecasts of
customer demand
• Review financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing cost reduction and program
improvement
• Hire, train, develop and manage 3 direct reports
• Effectively manage P&L for entire store
• Develop opportunities with current customers to cross-sell and introduce new products
Store Manager, Midlothian, VA: September 2010 – May 2013
• High volume, 1.2 Million dollar training-store manager
• Exceeded budget in 2011 and grew business by 12%, followed it up by growing the business in 2012 by
an additional 10%
• 2011 winner of “Best Merchandised Store”
• Responsibility for training all new Manager trainees fresh out of college, up to and including 7 direct
reports
• Provided teaching and feedback to help employees grow professionally and achieve the financial
objectives for the business
6 Jerrick Ct
Mount Laurel, NJ 08054
(609) 332-3777
RNaudain@hotmail.com
2. • Determined staffing needs, recruited employees, and established work schedules as appropriate
• Contacted new and existing customers with twenty plus hours per week of face-to-face, outside sales
calls to discuss their needs and to explain how these needs could be met by specific products and
services
• Quoted prices, credit terms, or other bid specifications
Store Manager, Mullica Hill, NJ: May 2008 – September 2010
• Developed and implemented business plan to open as a new store location
• Responsibility for recruiting at local colleges: Rutgers and Rowan University
• Ensured wholesale and retail customers were serviced appropriately to meet their expectations
• Managed store inventory levels according to company guidelines to maximize sales and inventory turns
• Facilitated twenty-five hours per week of face-to-face, outside sales calls to generate new business. As a
result, surpassed budget for the first two and a half years I managed this location
Assistant Manager, Haddon Heights, NJ: April 2007 – May 2008
• High-volume, industrial-based store with staff of five employees
• Monitored sales activities to ensure that customers received satisfactory service and quality goods
• Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in
performing services for customers
• Oversaw large warehouse operation and developed in-depth product knowledge
Education
Rutgers University, Camden NJ
• B.S. Business Management, Dec 2006
• 3.46 GPA