1. RESUME
Mrs. Joice V. Catholic
Residence: Anand. E-mail: x_joice@yahoo.com M: 7600068621
Career Objective:
To be a part of an organization where get a chance to use my knowledge and skill to
contribute in the progress of the organization as well as myself.
Work Experience:
Corporate Training Institute
Corporate Sales Support Acumen Training & HR Solution April 2016- till date
KRA
 Making data sheet of all the industries from directory.
 Sending invitation for open program to all industries.
 Communicating to HR Managers for sales support.
Educational Institute
Sr. Counselor The Gate Academy 2014-2016
Admin and Account Executive Acumen Training & HR Solution 2008-09
Customer Acquisition Executive Frankfinn Institute of Air Hostess Training 2009
KRA
 Attending walk-in/tele-in inquiries.
 Making follow-ups to convert into business.
 Going outside for sales support.
 Calling for demo class/seminar.
 Maintaining Cash.
 Maintaining voucher file.
 Updating transactions in Tally.
 Maintaining stock of books.
 SMS blast for sales.
 Updating facebook page of The Gate Academy.
 Solving students’ issues.
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2.  Making students feedback analysis for faculties.
 Event management.
 Promotional activities at colleges.
Automobile Industry
Sales Consultant Cargo Ford 2010-2011
Team Leader/CRM Aspen Honda 2009-2010
DMS/MIS Operator Kamdhenu Honda 2006-08
KRA
 Collecting inquiries & delivery data from all the consultants.
 Data entry of all inquiries & deliveries in MS Access.
 At the end of the month making report of sales.
 Maintaining stock of cars.
 Making sales & service call for customer satisfaction.
 Solving customer issues related to sales & service.
 Giving service reminders to customers.
 Taking report from CRE’s related to customer feedback &
service reminders.
 Attending walk-in/tele-in customers.
 Give test drive at showroom as well as doorstep.
 Delivery of car.
 Participating in event.
Training Details:
Soft Skill/ CRE (Sales)/ CRE (Service) Training from Honda Siel Cars India Ltd.
Professional Sales Consultant Training from Ford Academy.
Educational Qualifications:
Education Board/Universi
ty
Month - Year School %age
S.S.C. G.S.E.B. March – 1998 Rosary 67
H.S.C. G.S.S.E.B. March – 2000 Hill Memorial 63
B. Com. M. S. University April - 2006 - Pass Class
Passed Diploma in Secretary Ship from Rosary Institute of Secretarial Studies in May
2002 with 71%
Stenographic Skills: Typing: 40 w.p.m.
Shorthand: 80 w.p.m.
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3. Computer Knowledge:
Basic (MS word, Excel, Office & Dos with Internet)
Tally 5.4 with Inventory from Ascent Computer Education.
Web Designing (flash, fireworks, dreamweaver, html, dhtml)
Extras:
I am fond of reading books & listening to music.
I have attended a youth convention in August 2005 at Germany (Cologne).
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