Chaima Riahi is a 26-year-old, single, Tunisian woman currently working as a Burberry Private Consultant in Doha, Qatar. She has a BA in Business and Commercial English and over 3 years of experience in training and customer service roles across various industries. Her skills include sales, customer service, communication, and meeting targets. She is seeking new opportunities and has references available upon request.
Mohamed Ibrahim Khedr is an Egyptian national seeking a career opportunity utilizing his sales, operations, and customer service skills. He has a bachelor's degree in human relations from University of Tanta and over 10 years of experience in operations coordination, application support, and customer service roles in Egypt, Dubai, and Kuwait. His professional experiences include roles at White Bird Textiles, Emaratech, and Americana Kuwait Food Company. He has also completed several training courses focusing on customer service, leadership, and telephone skills.
Click to edit summaryI can efficiently work under pressure and depend on assigned task with minimum supervision. I am willing to be trained or assigned anywhere and to work on extended hours. Proficiently equipped with knowledge summarized below, any team workers who can deal with people can handle work related challenges and can easily adapt to changes.
INTRODUCTION COVER LETTER OF AMBRISH correct oneAmbrish Rai
Ambrish Rai has over 9 years of experience in training, coaching, and consulting for sales, customer service, soft skills, management skills, and hospitality. He has facilitated training programs for clients in various industries such as hospitality, retail, IT, and BPO. Ambrish designs customized training solutions and uses interactive techniques to encourage participation. He holds certifications in training facilitation and learning and development management.
Michael Bahr Shenouda has over 10 years of experience in sales, marketing, customer service, and management. He is currently working as a Sales Account Manager at Ghabbour Automotive. Previously he has held roles as Upper Egypt Sales Manager for City Call Mobile and Office Department Manager for Makro Cash and Carry, where he managed multiple employees. He aims to find a challenging position utilizing his experience in sales, marketing, operations, and service delivery.
This document provides information about a Marketing program at Moultrie Technical College. The 2-year program prepares students for various marketing, sales, and management roles through coursework that develops academic and occupational skills. Graduates can find employment in fields like retail, sales, marketing administration, and small business management, with average starting salaries between $8.50-$30,000 per hour or year. The program can be completed online or in-person and leads to certificates, diplomas, or an Associate's degree in Marketing Management or Entrepreneurship. Costs include tuition of $89 per credit hour as well as fees, and financial aid may be available.
Yassmin Abdalla has over 12 years of experience in banking and currently works as a CMB accounts officer. She has strong problem solving, communication, time management, and customer service skills. Her background includes roles managing client portfolios and key accounts at HSBC Egypt.
Abdullah Hamidoun is seeking a customer service role where he can utilize his passion for exceeding customer expectations and driving business success. He has a bachelor's degree in experimental sciences and international degree in trade and customer service. His work experience includes internships in sales and front office roles in Morocco and UAE. He is proficient in Microsoft Office, hotel management systems, and languages including Arabic, French, and English. Additionally, he is a taekwondo coach and natural leader.
Chaima Riahi is a 26-year-old, single, Tunisian woman currently working as a Burberry Private Consultant in Doha, Qatar. She has a BA in Business and Commercial English and over 3 years of experience in training and customer service roles across various industries. Her skills include sales, customer service, communication, and meeting targets. She is seeking new opportunities and has references available upon request.
Mohamed Ibrahim Khedr is an Egyptian national seeking a career opportunity utilizing his sales, operations, and customer service skills. He has a bachelor's degree in human relations from University of Tanta and over 10 years of experience in operations coordination, application support, and customer service roles in Egypt, Dubai, and Kuwait. His professional experiences include roles at White Bird Textiles, Emaratech, and Americana Kuwait Food Company. He has also completed several training courses focusing on customer service, leadership, and telephone skills.
Click to edit summaryI can efficiently work under pressure and depend on assigned task with minimum supervision. I am willing to be trained or assigned anywhere and to work on extended hours. Proficiently equipped with knowledge summarized below, any team workers who can deal with people can handle work related challenges and can easily adapt to changes.
INTRODUCTION COVER LETTER OF AMBRISH correct oneAmbrish Rai
Ambrish Rai has over 9 years of experience in training, coaching, and consulting for sales, customer service, soft skills, management skills, and hospitality. He has facilitated training programs for clients in various industries such as hospitality, retail, IT, and BPO. Ambrish designs customized training solutions and uses interactive techniques to encourage participation. He holds certifications in training facilitation and learning and development management.
Michael Bahr Shenouda has over 10 years of experience in sales, marketing, customer service, and management. He is currently working as a Sales Account Manager at Ghabbour Automotive. Previously he has held roles as Upper Egypt Sales Manager for City Call Mobile and Office Department Manager for Makro Cash and Carry, where he managed multiple employees. He aims to find a challenging position utilizing his experience in sales, marketing, operations, and service delivery.
This document provides information about a Marketing program at Moultrie Technical College. The 2-year program prepares students for various marketing, sales, and management roles through coursework that develops academic and occupational skills. Graduates can find employment in fields like retail, sales, marketing administration, and small business management, with average starting salaries between $8.50-$30,000 per hour or year. The program can be completed online or in-person and leads to certificates, diplomas, or an Associate's degree in Marketing Management or Entrepreneurship. Costs include tuition of $89 per credit hour as well as fees, and financial aid may be available.
Yassmin Abdalla has over 12 years of experience in banking and currently works as a CMB accounts officer. She has strong problem solving, communication, time management, and customer service skills. Her background includes roles managing client portfolios and key accounts at HSBC Egypt.
Abdullah Hamidoun is seeking a customer service role where he can utilize his passion for exceeding customer expectations and driving business success. He has a bachelor's degree in experimental sciences and international degree in trade and customer service. His work experience includes internships in sales and front office roles in Morocco and UAE. He is proficient in Microsoft Office, hotel management systems, and languages including Arabic, French, and English. Additionally, he is a taekwondo coach and natural leader.
PeopleFirst HRM Solutions provides training in the travel, tourism, and aviation industries. They specialize in service excellence training tailored to clients' needs, including customer service, sales, leadership, and management training. With over 10 years of experience in recruitment, training, and consulting, PeopleFirst offers solutions such as new staff onboarding, soft skills development, international air ticketing, cargo management, tourism sales and marketing, and digital marketing training.
Kelly Collins is an Assistant Store Manager with over 5 years of retail experience seeking a new opportunity. She has a proven track record of exceeding sales goals, developing staff, and maintaining key performance indicators. Her technical skills include Dayforce, Microsoft Office, and store inventory systems. She holds a Bachelor's degree in Counseling Psychology from Johnson & Wales University.
Mercy Tu is a sales and marketing assistant seeking new opportunities. She has a background in industrial management and marketing experience promoting hotels and skin care products. Her resume highlights include interning at Fullon Hotels assisting with marketing programs, working at LI-Tek Technology Group as a sales and marketing assistant developing social media strategies, and coordinating a BioTaiwan exhibition integrating sales and marketing efforts. Mercy is proficient in Mandarin, Taiwanese, Hakka, and English and has certifications in Microsoft Office and language proficiency tests.
Mauriac Tatchout Djofang is seeking a full-time job to enhance his professional skills. He has a Bachelor's in Business Administration from the University of Wollongong Dubai from 2016. He has work experience as a Sales Promoter from 2014 where he took part in GITEX sales and communicated with potential customers. From 2009-2013, he worked as an Inventory Executive where he assisted the Inventory Manager and was responsible for record keeping and training new employees. He is fluent in French and English and has strong computer, communication, and analytical skills.
Lilach Balaciano has over 15 years of experience in customer service, sales, business development, and operations management. She has a proven track record of exceeding sales goals, resolving customer issues, and leading a team of 12 customer service agents and 4 advisers. Balaciano is bilingual in French and English, with a Bachelor's degree in Sociology/Human Relations from Concordia University.
Corporate Training in Sharjah, UAE for Shurooq Employees - Faisal FaruquiFaisal Faruqui
Case study of a corporate training program conducted for Sharjah Investment Authority professionals on customer service, team building and leadership - Westford Education Group Faisal Faruqui
This document is a resume for Christian Bond, a learning and development professional with over 15 years of experience in training, coaching, and managing learning management systems (LMS) for complex organizations. Bond has held several senior roles developing training programs, managing teams, and maintaining client relationships for companies providing LMS hosting, support, and professional services. He has expertise in instructional design, eLearning development, project management, and evaluating training effectiveness.
Mrs. Joice V. Catholic has over 10 years of experience in sales, customer service, training, and administration roles. She currently works as a Corporate Sales Support at Corporate Training Institute, where her responsibilities include data management, outreach, and communication with HR managers. Previously, she held positions in education, automotive sales, and customer acquisition. She has a B.Com degree and diplomas in secretarial studies and computer skills. Her resume highlights experience in customer relations, sales support, event management, data entry, and office administration.
Julia Bostwick is seeking a customer service or inside sales position utilizing her skills in customer service, sales, and business management. She has a background in real estate, automotive sales, and telecommunications. Bostwick has nearly 20 years of work experience providing exceptional customer service and sales support. She is proficient in software programs and creating training materials. Bostwick is currently pursuing a bachelor's degree in psychology from the University of Georgia.
This document describes a program called "Who Made the Sale?" which is designed to train customer service employees through a series of simulated customer service investigations. The program aims to identify which employees best understand customer needs, make customers feel at ease, provide help when needed, resolve issues when customers are unhappy, and work as a team. It focuses on applying skills on the job rather than removing employees from work for long training sessions. The program is assessed based on manager observations and participant feedback rather than exams.
This document contains a summary of Pinninti Raghupathi Reddy's career profile and experience working as an Assistant Manager at HDFC Bank Ltd since May 2014. It outlines his responsibilities like ensuring new customer acquisition and account activation, managing sales resources, promoting direct banking channels and monitoring daily performance reports. It also includes details of his educational qualifications, technical skills, and personal details.
Bhagyawatee Bhiwa has over 10 years of experience in credit management. She is currently a Credit Control Supervisor at Trinity Mirror Digital Recruitment Limited, where she manages a team and is responsible for ensuring objectives are met. She has strong skills in credit operations, management, customer service, and using software like Salesforce and Financialforce. Bhiwa is studying for her CICM Diploma level 3 and has qualifications in hospitality, travel, and Italian language.
Masoud Ramadneh has over 20 years of experience in customer service and management roles in the airline and industrial sectors. He holds an Executive MBA in Business and Aviation Management and a BA in Economics. Ramadneh has worked as a finance, sales, and import/export manager, manager of employee affairs, flight manager, and flight attendant. He has strong skills in people management, communication, and computer skills. Ramadneh has achieved increases in sales, output, and cost savings in previous roles and has experience with diversity management, restructuring, and certification processes.
Shehab Hassan Abdo is seeking a challenging career where he can capitalize on his skills and abilities. He graduated from Al-Sherouk academy in 2020 with a good grade. His work experience includes being a call center agent for McDonalds and Orange from 2019-2020, where he helped customers, processed orders, and resolved complaints. He has taken English courses and volunteered with a charity organization. He is proficient in English, Arabic and Microsoft Office.
Essam Mohamed Salah is seeking a challenging position in a pioneer firm to enhance his knowledge and experience and reach a managerial level. He has a BSC in commerce and business administration from Helwan University. His work experience includes training at Safwat Obeid office and working at Raya Contact Centre as an account advisor and co-trainer for Etisalat UAE. He has certifications in English, Italian, and human resources courses. His skills include proficiency in Microsoft Office, strong leadership and communication abilities, and analytical, presentation, listening, and keyboard skills.
This document provides a summary of an individual's professional experience and qualifications. Over the past 10+ years, the individual has worked in various automotive sector roles in countries like Jordan, Saudi Arabia, Qatar, and the USA, with responsibilities including after sales management, training management, and delivering a variety of automotive training courses. The document lists the individual's contact information, objectives, competencies, detailed work history describing roles and responsibilities at various employers, education qualifications, and languages/computer skills.
London School of International Business offers Level 4 Diploma in Marketing Management
in just 8 months.
Get in touch with us at www.LSIB.co.uk via Live Chat.
Pay fee in easy flexible instalments:
Monthly / Quarterly or half yearly
Payment can be made online using credit / debit card
You can also pay through bank transfer/ EFT
Extra 5% discount available for those paying in full.
Hatem Hamdy Abd El Rahman is seeking an internship in mechanical power engineering. He has work experience in customer service and sales. He is currently a second year student studying mechanical power engineering at Helwan University. He has taken additional courses in AutoCAD and participated in internships at LEONI, The Arab Contractors, and Intel. He is proficient in Windows, Word, PowerPoint and Excel.
Victoria Devaney has over 20 years of experience in the travel and tourism industry, holding various leadership roles at companies like Flight Centre and Australian Escapes. She has a proven track record of growing businesses and teams, and has been recognized twice for outstanding customer service, sales, and leadership. Currently, she is the Operations Manager at Australian Escapes, overseeing office operations, customer service programs, and product support.
The document describes a Financial Risk Manager training program. The program aims to provide in-depth knowledge of risk identification, measurement and management techniques to help students gain careers as qualified risk management professionals. The 40-hour course is divided into 2 parts that cover the basics of risk management, quantitative analysis, financial markets and products, and credit, market, operational and integrated risk measurement and management. Those eligible include professionals in risk management, finance, trading and treasury management. The training methodology focuses on instructor-led lessons and practical exercises. Students will receive a certificate upon completion.
Chahinda Aly Moustafa Abbas Monib - CV (1)Chahinda Aly
This executive profile summarizes the career and qualifications of Chahinda Aly Moustafa Abbas Monib. They have over 5 years of experience in marketing, campaign measurement, and partner development. Their current role is Partner Channel Development Manager at Microsoft, where they educate partners on cloud solutions like Office 365. They previously held roles measuring campaign performance at Wunderman for Microsoft France and coordinating marketing events for partners at Oracle MEA.
Nauman Shaikh is seeking a challenging career in marketing. He has a Master's degree in marketing and certification in IATA foundation course. His past experience includes 1.5 years as a Travel Executive at Dnata International handling travel queries for various corporates. Prior to that he worked 6 months as a Marketing Coordinator for NISA Industrial Services where he exceeded sales targets. He is proficient in MS Office and multiple languages.
PeopleFirst HRM Solutions provides training in the travel, tourism, and aviation industries. They specialize in service excellence training tailored to clients' needs, including customer service, sales, leadership, and management training. With over 10 years of experience in recruitment, training, and consulting, PeopleFirst offers solutions such as new staff onboarding, soft skills development, international air ticketing, cargo management, tourism sales and marketing, and digital marketing training.
Kelly Collins is an Assistant Store Manager with over 5 years of retail experience seeking a new opportunity. She has a proven track record of exceeding sales goals, developing staff, and maintaining key performance indicators. Her technical skills include Dayforce, Microsoft Office, and store inventory systems. She holds a Bachelor's degree in Counseling Psychology from Johnson & Wales University.
Mercy Tu is a sales and marketing assistant seeking new opportunities. She has a background in industrial management and marketing experience promoting hotels and skin care products. Her resume highlights include interning at Fullon Hotels assisting with marketing programs, working at LI-Tek Technology Group as a sales and marketing assistant developing social media strategies, and coordinating a BioTaiwan exhibition integrating sales and marketing efforts. Mercy is proficient in Mandarin, Taiwanese, Hakka, and English and has certifications in Microsoft Office and language proficiency tests.
Mauriac Tatchout Djofang is seeking a full-time job to enhance his professional skills. He has a Bachelor's in Business Administration from the University of Wollongong Dubai from 2016. He has work experience as a Sales Promoter from 2014 where he took part in GITEX sales and communicated with potential customers. From 2009-2013, he worked as an Inventory Executive where he assisted the Inventory Manager and was responsible for record keeping and training new employees. He is fluent in French and English and has strong computer, communication, and analytical skills.
Lilach Balaciano has over 15 years of experience in customer service, sales, business development, and operations management. She has a proven track record of exceeding sales goals, resolving customer issues, and leading a team of 12 customer service agents and 4 advisers. Balaciano is bilingual in French and English, with a Bachelor's degree in Sociology/Human Relations from Concordia University.
Corporate Training in Sharjah, UAE for Shurooq Employees - Faisal FaruquiFaisal Faruqui
Case study of a corporate training program conducted for Sharjah Investment Authority professionals on customer service, team building and leadership - Westford Education Group Faisal Faruqui
This document is a resume for Christian Bond, a learning and development professional with over 15 years of experience in training, coaching, and managing learning management systems (LMS) for complex organizations. Bond has held several senior roles developing training programs, managing teams, and maintaining client relationships for companies providing LMS hosting, support, and professional services. He has expertise in instructional design, eLearning development, project management, and evaluating training effectiveness.
Mrs. Joice V. Catholic has over 10 years of experience in sales, customer service, training, and administration roles. She currently works as a Corporate Sales Support at Corporate Training Institute, where her responsibilities include data management, outreach, and communication with HR managers. Previously, she held positions in education, automotive sales, and customer acquisition. She has a B.Com degree and diplomas in secretarial studies and computer skills. Her resume highlights experience in customer relations, sales support, event management, data entry, and office administration.
Julia Bostwick is seeking a customer service or inside sales position utilizing her skills in customer service, sales, and business management. She has a background in real estate, automotive sales, and telecommunications. Bostwick has nearly 20 years of work experience providing exceptional customer service and sales support. She is proficient in software programs and creating training materials. Bostwick is currently pursuing a bachelor's degree in psychology from the University of Georgia.
This document describes a program called "Who Made the Sale?" which is designed to train customer service employees through a series of simulated customer service investigations. The program aims to identify which employees best understand customer needs, make customers feel at ease, provide help when needed, resolve issues when customers are unhappy, and work as a team. It focuses on applying skills on the job rather than removing employees from work for long training sessions. The program is assessed based on manager observations and participant feedback rather than exams.
This document contains a summary of Pinninti Raghupathi Reddy's career profile and experience working as an Assistant Manager at HDFC Bank Ltd since May 2014. It outlines his responsibilities like ensuring new customer acquisition and account activation, managing sales resources, promoting direct banking channels and monitoring daily performance reports. It also includes details of his educational qualifications, technical skills, and personal details.
Bhagyawatee Bhiwa has over 10 years of experience in credit management. She is currently a Credit Control Supervisor at Trinity Mirror Digital Recruitment Limited, where she manages a team and is responsible for ensuring objectives are met. She has strong skills in credit operations, management, customer service, and using software like Salesforce and Financialforce. Bhiwa is studying for her CICM Diploma level 3 and has qualifications in hospitality, travel, and Italian language.
Masoud Ramadneh has over 20 years of experience in customer service and management roles in the airline and industrial sectors. He holds an Executive MBA in Business and Aviation Management and a BA in Economics. Ramadneh has worked as a finance, sales, and import/export manager, manager of employee affairs, flight manager, and flight attendant. He has strong skills in people management, communication, and computer skills. Ramadneh has achieved increases in sales, output, and cost savings in previous roles and has experience with diversity management, restructuring, and certification processes.
Shehab Hassan Abdo is seeking a challenging career where he can capitalize on his skills and abilities. He graduated from Al-Sherouk academy in 2020 with a good grade. His work experience includes being a call center agent for McDonalds and Orange from 2019-2020, where he helped customers, processed orders, and resolved complaints. He has taken English courses and volunteered with a charity organization. He is proficient in English, Arabic and Microsoft Office.
Essam Mohamed Salah is seeking a challenging position in a pioneer firm to enhance his knowledge and experience and reach a managerial level. He has a BSC in commerce and business administration from Helwan University. His work experience includes training at Safwat Obeid office and working at Raya Contact Centre as an account advisor and co-trainer for Etisalat UAE. He has certifications in English, Italian, and human resources courses. His skills include proficiency in Microsoft Office, strong leadership and communication abilities, and analytical, presentation, listening, and keyboard skills.
This document provides a summary of an individual's professional experience and qualifications. Over the past 10+ years, the individual has worked in various automotive sector roles in countries like Jordan, Saudi Arabia, Qatar, and the USA, with responsibilities including after sales management, training management, and delivering a variety of automotive training courses. The document lists the individual's contact information, objectives, competencies, detailed work history describing roles and responsibilities at various employers, education qualifications, and languages/computer skills.
London School of International Business offers Level 4 Diploma in Marketing Management
in just 8 months.
Get in touch with us at www.LSIB.co.uk via Live Chat.
Pay fee in easy flexible instalments:
Monthly / Quarterly or half yearly
Payment can be made online using credit / debit card
You can also pay through bank transfer/ EFT
Extra 5% discount available for those paying in full.
Hatem Hamdy Abd El Rahman is seeking an internship in mechanical power engineering. He has work experience in customer service and sales. He is currently a second year student studying mechanical power engineering at Helwan University. He has taken additional courses in AutoCAD and participated in internships at LEONI, The Arab Contractors, and Intel. He is proficient in Windows, Word, PowerPoint and Excel.
Victoria Devaney has over 20 years of experience in the travel and tourism industry, holding various leadership roles at companies like Flight Centre and Australian Escapes. She has a proven track record of growing businesses and teams, and has been recognized twice for outstanding customer service, sales, and leadership. Currently, she is the Operations Manager at Australian Escapes, overseeing office operations, customer service programs, and product support.
The document describes a Financial Risk Manager training program. The program aims to provide in-depth knowledge of risk identification, measurement and management techniques to help students gain careers as qualified risk management professionals. The 40-hour course is divided into 2 parts that cover the basics of risk management, quantitative analysis, financial markets and products, and credit, market, operational and integrated risk measurement and management. Those eligible include professionals in risk management, finance, trading and treasury management. The training methodology focuses on instructor-led lessons and practical exercises. Students will receive a certificate upon completion.
Chahinda Aly Moustafa Abbas Monib - CV (1)Chahinda Aly
This executive profile summarizes the career and qualifications of Chahinda Aly Moustafa Abbas Monib. They have over 5 years of experience in marketing, campaign measurement, and partner development. Their current role is Partner Channel Development Manager at Microsoft, where they educate partners on cloud solutions like Office 365. They previously held roles measuring campaign performance at Wunderman for Microsoft France and coordinating marketing events for partners at Oracle MEA.
Nauman Shaikh is seeking a challenging career in marketing. He has a Master's degree in marketing and certification in IATA foundation course. His past experience includes 1.5 years as a Travel Executive at Dnata International handling travel queries for various corporates. Prior to that he worked 6 months as a Marketing Coordinator for NISA Industrial Services where he exceeded sales targets. He is proficient in MS Office and multiple languages.
La Loraine Boutique is facing issues with declining sales and low staff morale. Two senior staff resigned recently. The document proposes several actions to address these problems, including implementing training programs to improve staff skills in areas like sales, customer service, and product knowledge. It also suggests creating a customer service award program to motivate staff and recognize high performing individuals. The training plan identifies learning styles, objectives, and specific courses matched to roles. Key performance metrics like sales reports and customer feedback will be used to evaluate the impact of the changes.
This resume is for Mai Bao Anh, who has over 10 years of experience in the tourism industry in Vietnam. She is currently a Manager at Trails of Indochina, where she previously worked as a Wholesales Supervisor for 4 years. In her career, she has specialized in tailor-made tours, adventure tours, and MICE events across Southeast Asia. She holds a Bachelor's degree in Tourism and seeks a leadership position in inbound tourism operations.
This document provides information about the Master in Marketing, Sales and Services (MMSS) program offered by the French Vietnamese Center for Management Education (CFVG) in Hanoi and Ho Chi Minh City, Vietnam. The 18-month part-time program awards a specialized master's degree from ESCP Europe and IAE Paris, Panthéon Sorbonne University. It combines cutting-edge marketing expertise with practical lessons and innovative learning methods like a 2-week study trip to Paris and a consultancy project. The program aims to prepare students for the challenges of modern marketing through experiential and project-based teaching from a worldwide faculty and local industry professionals.
Vu Thi Minh Hoang is a Vietnamese national with over 6 years of experience in sales, marketing, and banking. She holds a Bachelor's degree in Hospitality and Tourism Management from Queen Margaret University in the UK and an Advanced Diploma in the same field from EASB Institute of Management in Singapore. Her most recent roles include Team Leader at ANZ Bank Vietnam, where she led a team of 15 sales officers and achieved several awards, and Senior Personal Banker at HSBC Bank Vietnam, where she exceeded all sales targets. She is seeking a position in sales management or marketing with a focus on personal finance products and services development.
SHD is a human resource consultancy firm based in Ho Chi Minh City, Vietnam that was founded in 2000. It provides various HR services including executive recruitment, overseas student management, online recruitment, corporate training, staffing and outsourcing. SHD aims to be one of the top 5 HR service providers in Vietnam by further developing its HR services and becoming a trusted source of labor information and talent. It serves clients in various industries such as cosmetics, beverages, pharmaceuticals, fast moving consumer goods and more.
Brahim Zebbar is a highly experienced Manager with over 20 years of experience in sales, marketing, and business development. He has a proven track record of growing sales teams, developing new business, and exceeding revenue targets. Currently he is the Manager of Sales Development Representatives at Marketo EMEA, where he coaches a team to generate qualified sales leads. Zebbar has strong leadership, communication, and customer skills and is results-driven with the ability to perform under pressure.
Tarek Emam is seeking a position in sales or customer service. He has over 9 years of experience in roles like customer service, sales, marketing, and financial advising. He has worked at companies like Vodafone Egypt, Kuwait Pharmaceutical Association, Ahli United Bank Kuwait, and currently works at Banque Du Caire. Throughout his career, he has consistently ranked highly and achieved numerous sales targets and quotas. He is skilled in areas like communication, problem solving, data analysis, and developing new business.
The document provides a professional profile and resume for Jan Schulze. It summarizes his experience as an operations manager and B2B team leader for Ebookers over the past 12 years, where he installed and managed multiple sales, service, and business development teams. It also lists his competencies and achievements, including reducing average call handling times by 20% and growing a B2B unit by 20% in 2015. His professional experience includes roles at Lufthansa and as an independent financial advisor earlier in his career.
This profile summarizes the experience and skills of an individual with over 7 years of experience in sales, administration, and customer relationship management. They have a bachelor's degree from Osmania University and are proficient in SAP SD, MS Office, and various operating systems. Their most recent role since 2011 has been as a Sales & Admin Coordinator at I Brands ME FZCO where they develop sales quotations and orders in SAP, execute deliveries, and liaise with clients, shipping companies, and for sales updates. Prior to this they worked as a PRO at Al Humaidi International Services from 2009-2011 where they processed visas and maintained employee files.
Pramita Choudhury is seeking opportunities in training and development or team management with reputable organizations. She has 9 years of experience in learning and development and human resources, specializing in designing and delivering training programs in areas like retail, customer service, and soft skills. Her experience includes conducting training needs assessments, developing customized training content, and ensuring training programs are effective in optimizing employee and organizational performance.
Worlds first analytical & data driven student acquisition platform. The platform drives leads to enrollments through qualified leads generation, lead nurturing tools, and sales analytics to measure results. It provides mobile access for counselors to manage leads efficiently. Social engagement and alumni/student referral programs are used to generate highly targeted leads.
Mahmoud Mohamed Saber Gaber is an Egyptian national currently working as a Senior Citizenship and Residency Consultant in the UAE. He holds a Bachelor's degree in Commerce from Ain Shams University in Egypt. His work experience includes roles in sales, customer service, operations and business development for companies in Egypt and the UAE. He is seeking a new challenging position that utilizes his experience and skills in customer service.
This document discusses the differences between marketing and sales departments in a hotel. It notes that marketing focuses on long-term customer satisfaction using integrated strategies, while sales focuses on short-term product sales. Successful marketing and sales departments are guest-oriented, product-oriented, and societally-oriented. They use tools like the 4Ps (product, price, place, promotion) and work with other hotel departments to coordinate efforts and achieve revenue goals through room and event sales. Coordination is important though the marketing and sales department is smaller than others.
Umair Islam provides his contact information and summaries his career experience. He has over 5 years of experience in sales and marketing roles for various companies in Pakistan. His experience includes roles as a Sales Officer, Sales Executive, Marketing Executive Internee, and Retail Store Manager. He holds an MBA in Marketing from the Pakistan Institute of Development Economics and a BBA in Marketing from the University of Education Lahore.
Abdelwahed Boulahia is seeking a challenging position where he can develop his skills and gain experience. He has over 6 years of experience in senior sales roles in Dubai, UAE. He is proficient in Arabic, French, and English. Boulahia holds a diploma in tourism and has extensive training in areas such as sales skills, insurance, time management, and customer service. His career objective is to join an esteemed firm and contribute to its growth using his capabilities and strong performance.
Sok Phorn is a 35-year-old married woman from Phnom Penh, Cambodia with over 15 years of experience in call center and customer service management roles. She holds a Bachelor's Degree in Management and various certificates in areas like leadership, communication skills, and customer service. Her most recent role was as Tele-Sales Manager at Mivilk (Cambodia) Plc where she led a sales team and assisted with new marketing initiatives. Prior to that she held call center management positions at Xinwei Company and Hello Axiata, where her responsibilities included meeting performance targets, training staff, and handling customer complaints. She speaks English and Thai well and has a basic level of Mandarin.
This document contains the resume of Ahmed Mohammed Shawky Saleh. It summarizes his contact information, objective of seeking a professional position in sales, logistics or business development. It also lists his law degree from Cairo University in 2004 and over 9 years of experience in freight forwarding, logistics and supply chain roles at multiple multinational companies. It details his employment history and responsibilities in sales management, logistics and supply chain positions with ECU Worldwide Egypt, Gulf Agency Co Egypt, UTI Worldwide Egypt and Aramex International.
The applicant is applying for a vacant position and has over 20 years of experience in customer service, relations, and after sales roles. He has qualifications in technical knowledge from education and training, as well as skills in communication, customer service, management, sales, and customer service management. His CV details his educational background and certificates obtained, as well as his employment history working in senior customer relations roles at BMW and in other industries.
Building Meaningful Talent Communities with AI - Heather Pysklywec - SocialHR...SocialHRCamp
Speaker: Heather Pysklywec
Digital transformation has transformed the talent acquisition landscape over the past ten years. Now, with the introduction of artificial intelligence, HR professionals are faced with a new suite of tools to choose from. The question remains, where to start, what to be aware of, and what tools will complement the talent acquisition strategy of the organization? This session will give a summary of helpful AI tools in the industry, explain how they can fit into existing systems, and encourage attendees to explore if AI tools can improve their process.
Start Smart: Learning the Ropes of AI for HR - Celine Maasland - SocialHRCamp...SocialHRCamp
Speaker: Celine Maasland
In this session, we’ll demystify the process of integrating artificial intelligence into everyday HR tasks. This presentation will guide HR professionals through the initial steps of identifying AI opportunities, choosing the right tools, and effectively implementing technology to streamline operations. Additionally, we’ll delve into the specialized skill of prompt engineering, demonstrating how to craft precise prompts to enhance interactions between AI systems and employees. Whether you’re new to AI or looking to refine some of your existing strategies, this session will equip you with the knowledge and tools to harness AI’s potential in transforming HR functions.
Your Guide To Finding The Perfect Part-Time JobSnapJob
Part-time workers account for a significant part of the workforce, including individuals of all ages. A lot of industries hire part-time workers in different capacities, including temporary or seasonal openings, ranging from managerial to entry-level positions. However, many people still doubt taking on these roles and wonder how a temporary part-time job can help them achieve their long-term goals.
Accelerating AI Integration with Collaborative Learning - Kinga Petrovai - So...SocialHRCamp
Speaker: Kinga Petrovai
You have the new AI tools, but how can you help your team use them to their full potential? As technology is changing daily, it’s hard to learn and keep up with the latest developments. Help your team amplify their learning with a new collaborative learning approach called the Learning Hive.
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Vietravel managing training hrm
1. LOGO
Viettravel Managing Training
Tutor : Ms. Pham My Hanh
Class: Tutorial 1 - FB08
Group members:
Thai Ba Dong
Nguyen Thi Thu Ha
Nguyen Thi Hoang Oanh
Nguyen Van Tai
3. Background of Viettravel
Founded on 20/12/1995 as “Vietravel" Marketing and
Tourist Company
Belonging directly to Transports and Communications
Ministry.
Head Office: 190 Pasteur, District 3, Ho Chi Minh City
Many branches were established from 1996 up to now.
Two representative offices in Tokyo and Paris
Main business field activities:
- Domestic Tour
- Inbound & Outbound Tour
3
4. Some achievements
One of the 10 leading Tourist Company in
Vietnam in 2001, 2000, 2006
Six consecutive times receiving “The tour
operator with the best customer service in
Vietnam” award in 2008
Revenue increase significantly.
4
8. Managing training
Current
+ Reach revenue
+ Well conducted
tours
+ Reliable Suppliers
+ Target market
+ professional system
Future
+ Leading operator
+ Exploring
Destinations
+ Unique Itineraries
+ World wide market
+ Economic Crisis
control
8
Score
9. Managing training
9
Score
Who are trained?
- Sale person ( Domestic, Outbound,
Inbound)
- Operator
- Reservationists
- Tour guide
- PR
10. Managing training
What Trained?
Sale Process:
10
Score
Search Customer
resource
Define Customer Build Itinerary
CommunicatingContract signPass to Operator
14. Managing training
Who conduct training?
- Managers, specialists, HR,
Experienced staffs.
Where training taken place?
Office, Working places
14
15. Evaluating training
Level 3 :
Participant’s use of their new skills and knowledge
back on the job were compared against the job
performance of the control group.
Sale department : the supervisors estimate the
effectiveness of training program base on
the amount of service sold and
the frequency of the customers come back to
the company
Recommendation of customer about
behavior of employee
16. Evaluating training
Operator & reservationists , PR
Basing on how effective and professional in
dealing with problem in working they are?
- Soft skill : communicate , team work, time
controlling
- Hard skill : presentation skill, using
computer in working, writing and noting
skill…..
* The results they get after training: amount of
good ideas, number of finish project in
limited time…..
17. Evaluating training
Tour guide
Mostly based on the feedback of the
visitors and supervisors
- Knowledge
- Communication skill
- Flexibility in dealing with problems
- Friendliness to visitors
19. Recommendations
Adding clear characteristics in
recruiting the new employees and in
training programs to reduce time
consume
Giving clear and easy-understanding
explanation to customers to avoid
disturbing