1. James W. Cumbee
1154 Deerberry Rd | Hanahan, SC | 29410 | 843.343.4666 | wcumbee@postandcourier.com
Education
 2015: Trident Technical College, Associate in Science in Network Systems Management
 2014: Trident Technical College, Associate in Science in Information Systems Specialist
 1997: Goose Creek High School
Work Experience
 November 2015 – Present: EPI365/Post and Courier, Service Desk Manager/Systems Analyst
o Customer Service, PC Hardware/Software, Network Security, Remote Management, Mobile
Devices, Server Hardware/Software, Printers, Email including Data Loss Prevention (DLP),
Microsoft Software including Office365, Training, Documentation, Single Point of Contact (SPOC)
for clients, Manage Service Desk, Inventory Control
 May 2014 – November 2015: EPI365/Post and Courier, Systems Analyst/Helpdesk Analyst
o Customer Service, PC Hardware/Software, Mobile Devices, Server Hardware/Software, Printers,
Email, Microsoft Software and Training
 January - May 2014: Trident Technical College, Intern
o PC Hardware/Software, Running Cable, Firewall Management
 2005 - 2014: Sleep King, Store/Warehouse Manager
o Customer Service, Sales, Inventory Control, Shipping/Receiving, Training, PC Hardware/Software,
Printers, Supervising Drivers
 1997 - 2005: US Coast Guard, Food Service Officer and Morale Officer
o Chef, Inventory Control, Daily/Weekly/Monthly Paperwork, Training, Supervising Mess Cooks
Skills
 Computer-literate performer with extensive software proficiency covering wide variety of applications.
 Exceptional listener and communicator who effectively conveys information verbally and in writing.
 Resourceful team player who excels at building trusting relationships with customers and colleagues.
 Seasoned professional whose honesty and integrity provide for effective leadership and optimal business
relationships.
 Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas.
 Dependable, responsible contributor committed to excellence and success.
 Highly motivated self-starter who takes initiative with minimal supervision
 Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.
Certificates
 A+/Network + Technician (Trident Technical College)
 Microcomputer Business Applications
 UNIX Systems Operations