1. Travis Origgio
932 East 222nd__
Bronx, New York 10469| toriggio@gmail.com |917-569-3334
Objective To work in a dynamic professionalenvironment with a growing organization and utilize my creativity and innovative thinking
for benefit of the organization and myself in the IT field.
Skills
 Proficient in theuse of Microsoft Word, Excel, PowerPoint and Access
 Certified by theAmerican Heart Association in CPR
 Java Programming Language
 HTML/CSS
 mySQL Databases
 Proficient in Cat Ethernet Cables, Patch Panels / Hubs, Windows & OSX based systems, Switches & Routers, TCP/IP./
Vmware/ Windows Servers 2003
 Technological Repairs: Computers, Phones and Printers/Fax
Education
New York Institute of Technology, NewYork, NY Graduated May 2016
Bachelor of Science in Information Technology.
Concentration:Network Security
Relevant Coursework: Networking and telecommunications, Computer Networks, Datastructures, Database Systems and Operating
Systems. Network Lab : VMware exercises, created Ethernet Cables, created Windows 7, introductory lessons on encryption.
Work Experience
Cablevision October 2016 – Current
Technical Support Tier 2
 Troubleshoot complex technical support calls from OptimumOnline and OptimumVoice customers Residential/Businesses
 Support Software/Hardware within departmentalproductivity and quality standards by educating customers
 Troubleshoot as needed phonelines and VoIP, modems, smart routers, optimum emails, account management, voicemails and
international call support. Additionalsupportfor theOptimumapp TVto GO for Windows, Android, IOS (iPhone & Ipad) and
Kindle.
 Responsible for keeping informed of new products, services and procedures
 Act as a feedback loop for continuos improvement raising issues that are consistently being in regard to technology or processes

2. Capitol Fishing Tackle Company August 2015 – January 2016
Web Manager
 Managed thecompany’s website
 Responsible for theupload of inventory for the company’s website
 Worked using Meta-Coding and Java for company’s database and thesystemof Volusion
 Use of File Transfer Protocol for mass upload
 Responsible for networking and hardware issues
Nordstrom June 2014 – August 2014
Stock Associate
 Received and counted stock items and recorded data manually or using computer.
 Verify inventory computations by comparing them to physicalcounts of stock, and investigate discrepancies.
 Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
Best Buy May 2013 – October 2013
Sales Consultant
 Worked as a sales consultant for thefollowing departments Best Buy Mobile /Tablets/Mp3
 Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
 Answered customers' questions about products, prices, availability
 Sold and setup customer’s phone lines, hot spots and personalaccounts on cellphones and smart tablets.
Academic Experience
Pennsylvania State University
Group project
 Organized a database for a hospitalof patients and workers
 Created a websiteand log in for a hospitaland presented the project for HofstraUniversity
Individual project
 Created the blueprint for my own Bank/Designed and planned out wiring choices and ports for all technical needs
 Presented thefinal project using thepaint application in Windows