1. IZUMI BABA
3043 S Ursula CIR #101 Aurora, CO 80014 • (720) 476-8957 • izumi.823@gmail.com
QUALIFICATIONS SUMMARY
Growing professional in International Business looking to build beneficial relationships both domestically
and abroad. Bilingual in both Japanese and English with international work experience in Asia and Europe
as Travel Service Operator. Quick to adapt to new surroundings and capable of communicating with diverse
personalities. I am willing to grow in other fields, and I am most experienced in tour-group management,
customer service, and office administration responsibilities.
PROFESSIONAL BACKGROUND AND ACCOMPLISHMENTS
International Business
• Knowledgeable of various business cultures; patient and calm in difficult situations.
• Successfully organized an average of 40 international tours annually; accomplished via phone, email,
and in person.
Customer Service
• Fluent in Japanese and English; great communication between local and international coworkers,
clients, and business partners.
• Improved tour reviews from customers by 12%.
• Leadership experience in group-tours.
Administrative
• Strong organizational skills; detailed and methodical.
• Handled various projects including financial responsibilities.
• Computer literate in various programs including: Microsoft Word, Excel, PP.
WORK EXPERIENCE
EURO SPORTS Co., Ltd. Osaka, Japan
Travel Service Operator 06/2012 – 10/2014
VOLUNTEER EXPERIENCE
• NEW AMERICA COLLEGE Denver, Colorado
English Tutor 03/2016 – Present
• GARDEN AUTISM SERVICES OF COLORADO Lakewood, Colorado
Administrative Assistant 06/2016 – Present
EDUCATION
• Kansai Gaidai University Osaka, Japan
Bachelor Degree in English 04/2007 – 03/2012
• New America College Denver, CO
Business English Program 12/2014 – 12/2015