1. -Amanda Lancaster-
Van Buren, Arkansas 72956
Phone: 757-389-6898
Email: ajrlancaster@gmail.com
PROFFESSIONAL SUMMARY
Energetic, outgoing, organized, and goal driven administrative professional offering over 6 years of
practical and progressive career success in customer service, high-level payroll, inventory and collections.
Quick learning individual possesses superior organizational and communication abilities; excellent
qualifications in all areas of team building, client relations and new business development.
SKILLS
• 60 WPM typing speed
• Accounting
• Adobe
• Accurate and detailed
• Administrative support specialist
• Advanced computer skills
• Advanced MS Office Suite knowledge
• AR/AP
• Cash handling accuracy
• Certified in 10-key
• Collector
• Database management
• Deadline-oriented
• Dedicated team player
• Skyline advance knowledge
• Excel spreadsheets
• Excellent communication skills
• Experience in ADP
• Flexible organized
• Inventory control procedures
• Meticulous attention to detail
• Microsoft Word, Excel, PowerPoint, &
Access
• Payroll
• Professional and mature
• Professional demeanor
• Proper phone etiquette
• Reliable and punctual
• Results-oriented
• Retail merchandising expertise
• Self-directed
• Self-starter
• Spreadsheet development &
management
• Strong communication skills
• Superior customer service
WORK HISTORY
INDEPENDENT MEDICAL SALES PROFESSIONAL
Paragon Medical Solutions, LLC
Corporate- Fort Smith, AR
January 2016- Present

2. Arrange appointments with doctors, pharmacists and hospital medical teams. Organize conferences. Build
and maintain positive working relationships with medical staff and supporting administrative staff.
Manage budgets. Keep detailed records of all contacts. Reach annual sales targets. Plan work schedules,
weekly and monthly timetables. Regularly attending company meetings. Technical data presentations.
Keep up to date with the latest clinical data. Monitoring competitor activity and competitors' products.
ADMINISTRATIVE ASSISTANT
Taylum Management, LLC
Corporate- Fort Smith, AR
January 2016- Present
Booked professional musicians performances. Managed calendars, made travel, meeting and event
arrangements. Prepared reports and financial data. Customer relations. Project coordination.
Communication and arrangements with outside vendors.
COLLECTOR
BNSF Logistics Collections
Corporate- Fayetteville, AR
September 2015- Dec 2015 (Temporary)
Collected past due receivables, performing credit checks, compiled collection reports, and research
unapplied cash. Collected past due accounts, compiled and presented collection reports for collection
meetings. Administered daily aging report, researched unapplied cash, performed credit analysis,
activated new customers, and performed any other related duties as required or assigned.
ACCOUNTS RECEIVABLE CLERK
Lindsay Management
Corporate- Fayetteville, AR
September 2014- July 2015 (Temporary)
Skyline Property Management & Accounting Software. Created daily and weekly cash reports for
accounting management. Reconciled vendor statements and handled payment complaints or
discrepancies. Reviewed all expense reports for accuracy and proper expense disclosure. Coded and
entered invoices each day into the in-house accounting software. Balanced monthly general ledger
accounts to accurately record cost and month end accruals. Monitored payments due from clients and
promptly contacted clients with past due payments. Posted receipts to appropriate general ledger
accounts. Accurately read, understood, and carried out written instructions. Followed company
procedures to maintain work environment in a neat and orderly condition.
DEALER EXCHANGE PAYROLL & INVENTORY CLERK
Hall Corporate- Virginia Beach
March 2010 - July 2014
Processed an average of 200 invoices per month for a large-scale organization. Coordinated approval
processes of all accounts payable invoices. Assisted in the creation of vendor contracts for outside
vendors. Managed the receptionist area, including greeting visitors and responding to telephone and in-
person requests for information. Maintained the front desk and reception area in a neat and organized
fashion. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and
handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed

3. reports and scanned documents. Managed new vehicle MSO/MCO's. Maintained stocking new cars into
inventory.
SALES CLERK
Forever XXI-Virginia Beach
November 2008-November 2010 (est)
Received and processed cash and credit payments for in-store purchases. Placed special merchandise
orders for customers. Shared product knowledge with customers while making personal
recommendations. Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers. Maintained friendly and
professional customer interactions. Verified that all merchandising standards were maintained on a daily
basis. Opened and closed the store, including counting cash, opening and closing cash registers and
creating staff assignments.
SALES CLERK
DSW
November 2007-November 2008
Described use and operation of merchandise to customers. Received and processed cash and credit
payments for in-store purchases. Opened and closed the store, including counting cash, opening and
closing cash registers. Placed special merchandise orders for customers. Shared product knowledge with
customers while making personal recommendations. Demonstrated that customers come first by serving
them with a sense of urgency. Worked as a team member to provide the highest level of service to
customers. Maintained friendly and professional customer interactions. Verified that all merchandising
standards were maintained on a daily basis. Resolved customer complaints by exchanging merchandise,
refunding money and adjusting bills. Informed customers about sales and promotions in a friendly and
engaging manner. Trained new employees on company customer service policies and service level
standards. Designed displays to make the store experience interactive and engaging. Organized and
located inventory and updated store spreadsheets. Authorized payment of invoices and return of
merchandise. Answered customers’ questions and complaints in person and via phone.
EDUCATION
Salem High School
2006-2008 Graduate
Virginia Beach, VA
Tidewater Community College
2008-2009
Virginia Beach, VA

4. REFERENCES
Craig Siebel,
Hall Automotive, LLC
757-816-0009
Daniel Sop, Reference Test Technician
Laboratory Corporation of America
757-318-0747
Donna McDaniel, Retired Postal Worker
United States Post Office
360-779-4685