1. Mark Arguello
2325 S. Linden Ct.; Unit 218N
Denver, CO 80222
Telephone: 510-461-0309
Email: markarguello@impulse.net
OBJECTIVE: Operations
Document Management Solutions- Operations - Administration
• Post closing shipment services (deliverables).
• Prepare client documentation for customer distribution.
• Print Dept. of Commerce FCU post closing loan in Citrix/ LenderLive Document Mgmt. (SRT)
• Appointed Co-chairperson, Cultural Transformation Workgroup; Improve diversity & Management
and Campus laboratory personnel working relations.
• Denver VA, National Creative Arts Festival, Multimedia award, Weekend to Remember documentary
film, April, 2014.
Previous Public Trust Level II Security (USDA) Clearance - Expired June 2016
PERSONAL SKILLS
CUSTOMER SERVICE/PEOPLE SKILLS
• Responsible for time sensitive deliverables to client financial services
• Procure office supplies for internal customers. Credit card reconciliation of purchase activities.
• Provide customer support regarding vendor invoicing and billing.
CLERICAL/ORGANIZATIONAL SKILLS
• Print Dept.of Commerce post closing loans in LenderLive Document Mgmt. (SRT) in Citrix .
• I am proficient in all duties associated with an office situation, including dealing with customer enquiries, government
credit card micro-purchases, credit card reconciliation, filing, typing, etc. My present typing speed is 40 wpm.
• I can operate various types of office equipment.
• I have the good organizational skills, follow standard practices and procedures, active collaboration and contributor to
team.
COMPUTER SKILLS
• I have experience with a variety of different computer programs and systems, including internal (SRT/Citrix) and external
operating systems (transaction details).
• IAS quarterly service agreement payments, and update account spreadsheet,
• Develop Image Services functionality by streamlining diverse records in both paper and electronic form supporting
Customer Service Division Mgr. at Pulte Homes.
• I am quick learner on new procedures/ tasks as they are explained to me.
WORK HISTORY
November 2012- Document Management Associate, LenderLive, LLC. Glendale, CO
Present
June, 2011- Procurement Technician, U.S. Department of Agriculture, Ames, IA
May, 2012
May 2010- Archive Assistant Clorox Corporation Oakland, CA
June 2010

2. November 2009- Sales Associate Macy’s Pleasanton, CA
January 2010
August 2008 – Transfer Evaluator California State University, East Bay Hayward, CA
Feburary 2009
Feburary 2008 – Web Generalist Inman News Alameda, CA
April 2008
August 2007 – Compliance Analyst Kelly Services Milpitas, CA
December 2007
June 2006- Facilities Financial Analyst HR Options Oakland, CA
February 2007
Wollborg Michelson, Pleasanton; 6/05 – 01/06
Communication Assistant, Safeway Corporation; Coordinate all Grand Openings, and Sales promotions from Safeway
merchandising services or Division services for In-store radio network and book all remote radio broadcasts with Dailey &
Associates advertising.
(Microsoft Office Suite, support creative advertising, communications assistant)
Dynamic Office Solutions, Danville; 11/04-5/05
Sales Assistant; ANG Newspapers; Coordinate scheduled weekly print ads from Major accounts Sales representative within
Oakland Tribune and print production facility.
(Update, coordinate print ad operations; Customer Service, Sales Support)
Office Team, Pleasanton; 9/02-10/04
Office Assistant, Pulte Holmes/KB Homes, Develop Image Services functionality by streamlining diverse records in both paper and
electronic form supporting Customer Service Division Mgr. Performed Due Diligence for Pulte Homes, Liquid Sugar community;
reporting water damage and mold remediation findings. Assist Business Systems Analyst at KB Homes with building Product
selection tag for computer kiosks at KB Home Design Centers.
(Customer Service, Excel, Vendor Relations, Invoice processing, scanning documents)
EDUCATION
AA Accounting North Seattle Community College, Seattle, WA
MILITARY SERVICE
Staff Sergeant, USAF (Honorable Discharge)
• (Peoplesoft, Customer Service, Database updates – Singularity, Data Entry)
• (Microsoft Office Suite, Cost Accounting, Vendor Relations, Accounts Payable, Invoice processing Data Entry)
• (Microsoft Office Suite, support creative advertising, communications assistant)
• (Update, coordinate print ad operations; Customer Service, Sales Support)
• Web Development, Drupal – PHP web authoring .Desktop Publishing, Scanning documents , Archivist
• Lotus Notes, OCR software
• (Customer Service, Microsoft Office Suite, Analyst)