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Aliaa Mamoon D ongula
Nationality: Canadian
Abu Dhabi, United Arab Emirates
Mobile: (971) 55 6468188 / (971) 50 7410618
E-mail: aliaa_dongula@hotmail.com P.O Box: 939
Driving License
1
Energetic and focused Executive Assistant with experience in coordinating,
planning, and supporting daily operational and administrative functions
CAREER EXPERIENCE
Executive Assistant to CAO / Team Secretary October 2014 - Present
Abu Dhabi Commercial Bank – Abu Dhabi
- Manage hotel bookings, reservations, transportation, road shows and conference bookings on behalf of
Chief Administrative Officer
- Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities, and record and
transcribe minutes of meetings,
- Take dictation in order to draft correspondence to internal as well as external parties such business
associates, vendors’ etc,
- Compose and type routine correspondence,
- Organize and maintain file system, and file correspondence and other records,
- Coordinate Manager's schedule and make appointments,
- Greet scheduled visitors and conduct to appropriate area or person,
- Prepare outgoing mail and correspondence, including e-mail and faxes,
- Redirect incoming mail to the concerned department – including complaint management,
- Complete paperwork requested by members within or outside the department and dispatch it to those
concerned,
- Organize the purchase of kitchen supplies or office equipment as required,
- Handle petty cash expenses,
- Maintain leave schedule of department members,
Executive Assistant to CEO February 2013 – April 2014
Abu Dhabi Business Hub – Abu Dhabi
- Providing dedicated support to the Chief Executive Officer to ensure all secretarial and administrative
tasks are handled efficiently and effectively,
- Organizing meeting for the CEO,
- Answer telephones, direct calls and take messages,
- Communicate with customers, employees, and other individuals to answer questions,
- Deliver messages and run errands,
- Review files, records, and other documents to obtain information to respond to requests,
- Type, format, proofread and edit correspondence and other documents,
- Updating the company’s social media,
- Drafting emails, and translating documents to Authorized entities,
Aliaa Mamoon D ongula
Nationality: Canadian
Abu Dhabi, United Arab Emirates
Mobile: (971) 55 6468188 / (971) 50 7410618
E-mail: aliaa_dongula@hotmail.com P.O Box: 939
Driving License
2
Data Collector 2012 – 2013
Statistics Center – Abu Dhabi
- Provides support to a governmental research entity by collecting data through field surveys,
- analyzing data,
- preparing reports,
Secretary / Sales Executive 2011- 2012
Easy Way Distribution and Promotion – Abu Dhabi
- Provides comprehensive secretarial, documentation and database support and handles the day-day
office requirements of the Department in an efficient and prompt manner.
- Answers, screens and transfers telephone calls to the concerned staff,
- Ensures confidentiality of office files, records, documents and databases handled,
- Requests for office supplies following approved office procedures and practices,
- Follows up on routine and/or special reports as well as other activities, as required,
- Maintaining good relationships with the companies and customers through regular phone contact,
e-mails or the personal contacts,
- Visit potential customers for new business,
- Provide customers with quotations,
- Gather market and customer information and provide feedback on buying trends,
- Identify new markets and business opportunities,
- Record sales and send copies to the sales office,
QUALIFICATIONS
Bachelor of Business Administration in Management Information System (MIS) 2006-2010
American University-Sharjah (AUS), UAE
TRAINING CERTIFICATES
Lean Six Sigma Certificate - Abu Dhabi Commercial Bank
SKILLS
- Communication & Interpersonal Networking,
- Analytical and Problem Solving,
- Team Building,
- MS Office Suite,
- Internet Applications,
LANGUAGES
- Arabic
- English
Reference available upon request

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Aliaa Dongula Resume - Executive Assistant

  • 1. Aliaa Mamoon D ongula Nationality: Canadian Abu Dhabi, United Arab Emirates Mobile: (971) 55 6468188 / (971) 50 7410618 E-mail: aliaa_dongula@hotmail.com P.O Box: 939 Driving License 1 Energetic and focused Executive Assistant with experience in coordinating, planning, and supporting daily operational and administrative functions CAREER EXPERIENCE Executive Assistant to CAO / Team Secretary October 2014 - Present Abu Dhabi Commercial Bank – Abu Dhabi - Manage hotel bookings, reservations, transportation, road shows and conference bookings on behalf of Chief Administrative Officer - Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities, and record and transcribe minutes of meetings, - Take dictation in order to draft correspondence to internal as well as external parties such business associates, vendors’ etc, - Compose and type routine correspondence, - Organize and maintain file system, and file correspondence and other records, - Coordinate Manager's schedule and make appointments, - Greet scheduled visitors and conduct to appropriate area or person, - Prepare outgoing mail and correspondence, including e-mail and faxes, - Redirect incoming mail to the concerned department – including complaint management, - Complete paperwork requested by members within or outside the department and dispatch it to those concerned, - Organize the purchase of kitchen supplies or office equipment as required, - Handle petty cash expenses, - Maintain leave schedule of department members, Executive Assistant to CEO February 2013 – April 2014 Abu Dhabi Business Hub – Abu Dhabi - Providing dedicated support to the Chief Executive Officer to ensure all secretarial and administrative tasks are handled efficiently and effectively, - Organizing meeting for the CEO, - Answer telephones, direct calls and take messages, - Communicate with customers, employees, and other individuals to answer questions, - Deliver messages and run errands, - Review files, records, and other documents to obtain information to respond to requests, - Type, format, proofread and edit correspondence and other documents, - Updating the company’s social media, - Drafting emails, and translating documents to Authorized entities,
  • 2. Aliaa Mamoon D ongula Nationality: Canadian Abu Dhabi, United Arab Emirates Mobile: (971) 55 6468188 / (971) 50 7410618 E-mail: aliaa_dongula@hotmail.com P.O Box: 939 Driving License 2 Data Collector 2012 – 2013 Statistics Center – Abu Dhabi - Provides support to a governmental research entity by collecting data through field surveys, - analyzing data, - preparing reports, Secretary / Sales Executive 2011- 2012 Easy Way Distribution and Promotion – Abu Dhabi - Provides comprehensive secretarial, documentation and database support and handles the day-day office requirements of the Department in an efficient and prompt manner. - Answers, screens and transfers telephone calls to the concerned staff, - Ensures confidentiality of office files, records, documents and databases handled, - Requests for office supplies following approved office procedures and practices, - Follows up on routine and/or special reports as well as other activities, as required, - Maintaining good relationships with the companies and customers through regular phone contact, e-mails or the personal contacts, - Visit potential customers for new business, - Provide customers with quotations, - Gather market and customer information and provide feedback on buying trends, - Identify new markets and business opportunities, - Record sales and send copies to the sales office, QUALIFICATIONS Bachelor of Business Administration in Management Information System (MIS) 2006-2010 American University-Sharjah (AUS), UAE TRAINING CERTIFICATES Lean Six Sigma Certificate - Abu Dhabi Commercial Bank SKILLS - Communication & Interpersonal Networking, - Analytical and Problem Solving, - Team Building, - MS Office Suite, - Internet Applications, LANGUAGES - Arabic - English Reference available upon request