Sharifa C. Dumosmog is a Filipino national seeking a career opportunity in Dubai, UAE. She has over 7 years of work experience in customer service, sales, and receptionist roles. Her education includes a Bachelor's degree in Computer Science from Universidad de Zamboanga in the Philippines and professional training courses in office management. She is proficient in English, Tagalog, and Arabic and has strong skills in customer service, sales, communication, and office administration.

1. Sharifa C. Dumosmog
Email: sharifa_dumosmog@ymail.com
Contact Number: (+971) 567395428
Location: U.A.E, Dubai
PROFILE
Look forward to a career that provides me an opportunity to continuously improve
my knowledge and personality in a challenging work atmosphere and by working in
items with people having diverse capabilities and personalities. I would like to grow
to leadership position in my organization and lead with an example and make me a
meaningful contribution. To become part in a prestigious company that would allow
meto share my knowledge,skillsandexpertiseindealingwithdifferentkindof people
in society.
EDUCATION
2012 Professional Training Courses
Office Management
International of Computer Science and Administration (ICSA)
State of Kuwait
2002-2006 College University
Bachelor of Science in Computer Science (BSCS)
Universidad de Zamboanga (UZ)
Zamboanga City, Philippines
2006 On Job Training
Major in Computer Science
Department of Environment and Natural Resources (DENR)
Zamboanga City, Philippines

2. WORK EXPERIENCE
Sales Representative cum Cashier
Mechany Fashion
Oshkosh B’Gosh L.L.C.
Dubai U.A.E
July 2017 to January 2019
Main Responsibilities:
• Is responsible for all sales activities and sales job duties, from greeting
customers, answering questions, offering assistance, suggesting items,
lending opinions and providing product information.
• Responsibilitiesasasalesmayincludedemonstratingoutstandingcustomer
serviceand selling skills, keeping theselling floor stocked with merchandise,
assisting in display of merchandiseor organizing theselling floor and stock
areas.
• Sales must processpayments bytotaling purchases, processingchecks, cash
and store or other credit cards. Must also be able to deal with customer
refunds courteously and professionally.
• Maintains a professional attitude with sincerity and enthusiasm reflecting
store’s commitment to our customer.
Store Incharge
Mouline Accessories
Al-Othman Engineering Group
State of Kuwait
July 2013 to April 2017
Main Responsibilities:
• Is responsible for the smooth and effective functioning of the store.
• Assist and entertain customer’s needs and inquiries about the items.
• Display,arrangeitemsaccordingtothedesignatedshelvesviewabletoattract
customers.
• Doing monthly sales report.
• The security and safety of the store responsibility. Must ensure that sufficient

3. inventory is available at the store to avoid being “out of stock”.
• Requiredto have the capabilitytohandlemoney promptlyandprecisely,that
includes receiving money from consumers or customers.
• Responsible for planning, managing profit and loss, handling cash at the
store, collecting daily sales as well as other necessary reports.
• May consist of cash and check collection, and handling necessary tasks
related to credit cards and other means of defrayal.
• Creative and able to follow instructions and guidelines of each product.
• Goal Driven and able to finish assigned tasks on time.
• One of the major responsibilities is to make the customers feel safe and
comfortable in the store. The key responsibility to make sure that the
customer leaves the store with a pleasant smile.
Receptionist
Work Force General Trading and Contracting Establishments
State of Kuwait
January 2012 – January 20l3
Main Responsibilities:
• Communicate with customers, employees and other individuals to answer
questions or explain information, take orders and address complaints.
• Answering telephones, direct calls and take message.
• Compile, copy, sort and file records of office activities, business transactions and
other activities.
• Complete and mail bills, contracts, policies, invoices or check.
• Operate office machines such as photocopiers and scanners, voice mails systems
and personal computer.
• Open, sort and route incoming mail, answer correspondence and prepare
outgoing mail.
• Prepare meeting agendas, attend meetings and record and transcribe minutes.
• Make travel arrangement for office personnel.
COMPETENCIES AND SKILS
• Basic understanding of sales principles and customer service practices
• Proficient in verbal and written English language
• Proficient in verbal ARABIC language
• Knowledge of customer and market dynamics and requirements
• Solid communication and interpersonal skills
• Abilityto read, write and effectivelycommunicatewithcustomers, peersand
management

4. • Telephone etiquette
• Customer service focus
• Enthusiastic, friendly and energetic with a genuine desire to provide
outstanding service
• Computer literate
• Customer Service
• Organization
• Sales
• Merchandising
• Product Knowledge
• Attention to Detail
• Time Management
• Team Player
• Written and Verbal Communication
• Interpersonal Skills
• Problem Solving
PERSONAL DATA
Date of Birth March 16, 1985
Gender Female
Nationality Filipino
Languages Tagalog, English, Arabic
Address U.A.E, Dubai
Contact Number (+971) 559647427/567395428
Email Address sharifa_dumosmog@ymail.com
I hereby certify that the above information are true and correct beyond my knowledge.

5. ___________________
Sharifa C. Dumosmog