Lavinia Mitveo is a 22-year-old married woman from Papua New Guinea seeking to gain experience in process management, workplace relations, and people skills. She has over 2 years of experience in front desk and secretarial roles at the Grand Papua Hotel, Tri Star Motors, and Hourani Diesel. Mitveo holds a high school diploma and seeks further education opportunities. Her goals are to receive training to reach a supervisory or manager position within the next 2 to 5 years.

1. Lavinia Mitveo
Objective
…To gain as much experience as possible in areas of process management, workplace relations and enhance
my people skills, also to learn more about different cultures and to enjoy myself along the way
Personal Details
Age: 22
D.OB: 28th December 1992
Birthplace: Papua New Guinea
Sex: Female
Religion: Renewal Church PNG
Languages: English/Pidgin
Passport No. B248782 (PNG CITIZEN)
Marital Status: Married
Children: Two (2)
Experience
GRAND PAPUA HOTEL NOV 2011 – NOV 2012
Position: Front Desk Attendant/Front Desk Supervisor/Trainee Duty Manager
Duties Performed: Reception duties, Supervisory duties, Accounting duties, Customer service, Written Reports to
Managers, Liaison with all hotel departments.
TRI STAR MOTORS JAN – APRIL 2010
Position: Secretary/Receptionist
Duties Performed: Secretarial/Reception Duties, Accounts Payable/Receivable, Payroll Administration,
Quotes/Invoice preparation using MS Office, Data entry using MYOB.
HOURANI DIESEL MAY – AUGUST 2010
Position: Secretary/Receptionist/Accounts Clerk
Duties Performed: Secretarial/Reception Duties, Accounts Payable/Receivable, Payroll Administration,
Quotes/Invoice preparation using MS Office, Customer Service.

2. 2
Education
CARITAS TECHNICAL SECONDARY SCHOOL 2009 - 2010
BAVAROKO PRIMARY SCHOOL 2000 – 2008
REFEREES
Mr. Vic Namasivayam GRAND PAPUA HOTEL PH 7686 6996
Mr. Sean Hillman GRAND PAPUA HOTEL PH 7667 6374
Mr. Jason Tibayan TRI STAR MOTORS PH 311 3088 Currently now at Wheels
Mr. Bong Garcia TRI STAR MOTORS PH 311 3088 Currently now at Dekenai
Workshop in Town
Mr. Late Anis Hourani HOURANI DIESEL PH 325 3462
SKILLS
MS Word (Letter Writing, Quotes,/Invoices etc.)
MS Excel (Payroll Calculation, Quotes/Invoices etc.)
MS Publisher (Basic Graphic Design)
MYOB (Data Entry, Cost Allocation, Reconciliation)
Epitome (Reservations, Check-ins, Check-outs – All rounding operations of Hotel.
INTERESTS & ACTIVITIES
My interests include spending time with my kids, music, cooking, reading, travelling & spending time with
families.
PERSONAL STATEMENT
I am a confident and enthusiastic person who enjoys being part of a team.
I am comfortable conversing at most levels and always looks forward to new challenges. I believe I have
excellent leadership qualities and have confidence in my ability to perform at a high level. Travelling has
opened my eyes to the rest of the world. There are many things about different cultures and the way people
interact that I could not have learned any other way. I see these as valuable attributes.
Although my education since completing Grade 10 has unfortunately been restricted through relocation to
Kavieng, I still seek further education. I still intend to continue studies in the foreseeable future.
My overall aim is to secure a long-term employment, my short-term goal (1 to 2 years is to be trained in all
aspects of the industry. My mid to long-term goal (2 to 5 years) is to receive enough training to reach a
supervisory/manager position.
Should you require any further information I can be contacted directly on 73850979/71128155 or email:
lavinia.mitveo@gmail.com