1. CURRICULUM VITAE
Ala’a Abid Al-Aziz Al-sakaji
Mobile: 962 796181407
E-Mail: alaa.lskji92@gmail.com
PERSONAL INFORMATION:
Date of Birth : February -09-1992
Nationality : Jordanian
Marital status : single
OBJECTIVE:
To obtain a position where I can maximize my skills and educational background to build my
career path. Highly motivated, dedicated and willing to do whatever it takes to succeed in my
career as I await the right opportunity. I have a lot of ambitions in my life like having CPA, CIA... (for
now I’m preparing myself for CMA) I like to work with multiple nationalities and treat everybody as a family
member. I take all the issues related to work seriously and give my best effort.
CORE COMPETENCIES:
 Good experience in general office administrative support.
 Strength in creative problem solving.
 Can handle end-user complaints diplomatically and effectively.
 Can manage office operations in a timely manner.
 Dependable and conscientious.
 Accurate and pays attention to details.
 Can work under pressure and handle multiple tasks.
PERSONAL ATTRIBUTES
 Excellent communication, organizational Behavior, and administrative skills including
tact and diplomacy.

2.  Good presentation and persuasive skills.
 Team work, involved and commitment to Planning.
 Organization and time management.
 Strong analytical skills in data presentation and collection.
 Highly motivated, organized, and culturally diverse individual.
 Capable and willing to work hard to achieve desired results.
EDUCATION:
2010 - 2014
Yarmouk University - lrbid, Jordan
Bachelor degree Accounting major
2008 – 2010
Irbid Secondary School - lrbid, Jordan
The general secondary education
WORK EXPERIANCE:
Extensya Company – GOBX Telecommunication Co.(Nov. 2014 - Oct.2016)
Customer Service Representative / Receptionist.
- Follow up customers complains and solve their cases.
- Coordinate with the management head office to solve all kind of client’s issues.
- Daily reporting to the management.
- Control the correspondence emails between the internal management in Jordan and the head office
management .
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3. Capital bank – customer service as trainee (April. 2014 – Jun.2014)
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Directs visitors by maintaining employee and department directories; giving instructions.
Language:
Arabic: Mother language.
English: Excellent ( Reading ,Writing ,speaking).
SOFTWARE SKILLS:
 Microsoft Office: Word, Excel, PowerPoint, Outlook.
 Windows XP, Windows 7, and Windows 10.
 Internet Browsing.
References are available upon request
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