1.
6401 Eastridge Rd 505 Phone Cell (432­349­5435)
Odessa, Texas 79762 email: jronquillo73@gmail.com
Javier Ronquillo
Objective ​Looking for a position in customer service where my expertise in
organizational management can be used to make significant contribution to
furthering customer base​ and to utilize my skills that will challenge me to step into a
position that better serves my career goals.
Education GED
Noel Center At Odessa College
Professional CUSTOMER SERVICE / HOSPITALITY
Wyndham Garden 08/2013­06/01/2016
Experience Front Office Manager
• Handle Reservations
• Attend Guest Inquiries
• Overseeing and training the Front Desk personnel
• Scheduling of Front Desk Personnel
• Supervise work overloads during shifts
• Sales Assistant
• Managing promotions and rates for hotel
• Forecasting of the hotel occupancy
• Accounts Receivable
​La Quinta Inn 08/2011­08/2013
Experience Front Desk Manager
• Accounts Receivable
• Handle Reservations
• Schedule of Associates
• Employee Relations
• Night Audit
• Perform AGM duties in AGM’s Absence
• Front Desk Office
Languages Spanish and English Fluent
Qualifications Proactive, Computer Literate, Management Skills,
Energetic
References ​Alicia Valenzuela Receptionist 432 258 2877
Michael Morales Senior Staffing Manager 432 703 1454