1. HOLLY CONNER, MBA, FMP
3968 Meadowbreeze Ct., Apt 31●Palm Harbor, FL 34684●912-308-2200●hollymconner4@gmail.com
QUALIFICATIONS
Facilities Management- Project Management-Property Management
Ten years’ experience with end to end facility management of multiple locations. Exceptional knowledge of
facilities operations, business practices, maintenance practices, and compliance at the Corporate level in
regards to safety and standards. Skilled at managing short and long term projects in all facilities
management areas: construction and renovation, furniture reconfigurations, as well as timely administration
of daily operations and customer needs. Excellent interpersonal communication skills, with the ability to
coordinate and liaison with vendors, owners, architects, engineers, and building managers, as well as
contractors and subcontractors. Dedicated leader with strong time management skills. Highly analytical,
budget conscious individual who is able to meet project deadlines and maintain high levels of quality
control.
AREAS OF EXPERTISE
● Project Management ● Detailed Inspections ● Vendor Relations
● MAC Coordination ● Preventative Maintenance ● Contractor Selection
● Lease and Contract Negotiations
● Asset Management
● Lease Administration
● Property Portfolio Management
● Accounts Payable
● Space Planning
● Estimating and Budgeting ● Construction Planning ● Bid and Budgeting
Management
KEY ACCOMPLISHMENTS
● Implemented Customer Experience training program.
● Developed successful Environmental Health and Safety (EH&S) reporting.
● Improved EH&S KPI scoring to 100% compliance.
● Successfully closed 10+ US locations.
● Responsible for opening or relocating 5 new offices from ground zero which included leasing
arrangements and square footage required by corporate standards.
● Effectively addressed 4 OSHA complaints and closed in a timely manner.
● Streamlined monthly lease obligation approval process for 25 facility locations, totaling $8.2M annually.
EDUCATION, PROFESSIONAL MEMBERSHIP
Professional Member of the International Facility Management Association (IFMA)
Facility Management Professional (FMP) certification — IFMA
M.B.A., Business Administration — South University
B.A., English — University of Georgia
PROFESSIONAL EXPERIENCE
Assistant Facilities Manager 2016-Present
JLL Tampa, FL
− Manage daily facilities needs at client location including: maintenance requests, room set-ups,
common area management and scheduling, office supplies, and general needs.
− Use of PlanOn Management system to: plan Move, Add, Change (MAC) requests, asset
management, work orders, and preventative maintenance scheduling. Coordinate with outside
vendors and internal support teams (IT) as needed.
− Coordinate work requests with Property Management via Angus work order system.

2. HOLLY CONNER 912-308-2200 hollymconner4@gmail.com
− Schedule ergonomic evaluations and complete any equipment or accommodation requests.
− Collect and report sustainability metrics including electric and water consumption, and recycling.
− Act as account EH&S representative responsible for monthly reporting, safety moments, safety
training, and KPI compliance.
− Coordinate with special projects management for ongoing and new projects: new and ongoing
construction, furniture instillations, equipment upgrades, electrical and infrastructure
maintenance and upgrades.
− Schedule and supervise preventative maintenance on critical systems including generators, UPS
units, ECUs, and Fire Pre-Action systems.
− Internal account training specializing on improving the customer experience.
− Supervise Facilities support staff including: Facilities Coordinator, Security Officers, Mail Room
Clerk, and Day Porter.
− Coordinate emergency procedures with management to ensure employee safety and business
continuity.
Facilities Supervisor/Facilities Coordinator 2005-2016
VeriFone, Inc., Clearwater, FL/Savannah, GA
− Manage and administer multiple construction projects. Provide total project management including
space investigations, lease term negotiations, budgeting, contractor selection, test fitting, fixture and
furnishing planning, and final move in.
− RFP preparation, bid evaluation, and selection based on scope of work, qualifications, and budget.
− Coordinate cross functional processes with appropriate internal and external teams and vendors such as
IT, telecom, and security.
− Develop and implement Corporate Workplace Guidelines, including future standards and space allocation.
− Manage all US and Canada lease and utility payments. Process all lease establishments, amendments
and terminations to ensure correct payments are processed. Review monthly utility usage and
investigate anomalies.
− Develop facility specific policy and procedures. Created documentation for facility moves and facility
closing procedures. Created specialized disaster evacuation and recover plans for each facility’s needs.
Established nation-wide first aid program to provide consistent supplies and service.
− Address OSHA complaints and develop corrective action plan. Work with OSHA representative to
document corrective action and ensure case is closed.
− Manage daily facility operations for 14 facilities, located in the US and Canada. Oversee the coordination
of building space allocation and layout, communication services, and facility expansion. Coordinate
construction and tenant improvement plans as needed. Initiate planned maintenance programs for a
variety of facility and office equipment, including HVAC. Develop and administer annual budget for each
facility location. Manage facility portfolio to ensure corporate standards are met and present a unified
facilities approach.
Human Resources Assistant 2002-2005
GO Software d/b/a VeriFone, Inc., Savannah, GA
Office and Project Manager 2001-2002
GEC Savannah, Savannah, GA
Lab Director’s Assistant and Project Manager Assistant 2000-2001
STL Savannah d/b/s Test America Laboratories, Savannah, GA
Sales Coordinator and Executive Assistant 2000-2000
GO Software d/b/a VeriFone, Inc., Savannah, GA