1. MITCHELL K. MULLENBACH
952.693.5455
Apache Junction, AZ 85119 mkm040969@gmail.com
A friendly and driven businessman with 16 years of managing experience and over 18 years of accounting
experience who always deliver prompt customer service and ensure a positive experience for all parties. Strong
expertise in automotive environment, writing work orders and consulting with mechanics. Efficiently managed
inventory, sales records, accounts payable, accounts receivable and bank balances.
Areas of Expertise
 Courteous Customer Service
 Relationship Building
 Strategic Planning/Analysis
 Negotiating & Closing Sales
 Accounting & Administration
 Inventory Control
 Coordinating Cross-
departmentally
 Business Management
 Microsoft Office Proficient
 Service Writing
 Work well Independently and as
Team
 Multi-tasking
 Work well under Pressure
Professional Experience
L & M AUTO WORLD DBA PAUL WILLIAM S TIRE COM PANY, MINNEAPOLIS, MN 2011/09 – 2016/08
SHOP MANAGER
 Supervised employees across shop departments and managed work flow.
 Coordinated with mechanics and customers in regards to repairs, estimates and approvals.
 Handled the recording, updating and ordering of shop inventory.
 Conducted daily review of sales, accounts payable, accounts receivable and bank balances.
PAUL WILLIAM S TIRE CO. INC., MINNEAPOLIS, MN 2000/08 – 2011/08
SERVICE ADVISOR
 Responsible for creating work orders as vehicles were brought in for service.
 Provided friendly and efficient customer service, ensuring a positive experience whether in person or over the
phone.
 Supervise employees and work flow in the tire department.
 Assist shop manager with day to day operations of the business.
DAKOTA AREA RESOURC ES & TRANSPORTATION FOR SENIORS, ST. PAUL, MN 1998/05 – 2000/08
ACCOUNTING TECHNICIAN
 Held accountable for administrative and accounting tasks including payroll, accounts payable, accounts
receivable, and general ledger entries.
 Provided friendly and efficient customer service to both internal and external customers.
 Coordinated across departments by assisting human resources with benefit administration.
Education
Business & Accounting
ST. CLOUD STATE UNIVERSITY | St. Cloud, MN
Automotive Service Advisor & Shop Management
AUTOMOTIVE TRAINING INSTITUTE | Linthicum Heights, MD

2. CLIENT NAME
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