1. Confidential Resume of 502-939-6607
Steven J. Burch burchsj@sbcglobal.net
Facilities Management Executive
Develops Operational Excellence that Improves Profitability
Highly accomplished and innovative Facilities Operations and Project Manager with extensive management
experiences maintaining company’s physical assets in the most cost effective manner. Strategy leader with 25 years
of Facilities and Project Management experience, building teams to drive improvement opportunities that increase
organizational effectiveness, equipment reliability and improved asset conditions while reducing operational costs.
ACHIEVEMENTS
 Organizational Development – Built highly engaged and productive teams with improved skill sets that
contribute to enhanced operational effectiveness improving asset conditions while reducing costs.
 Asset Management – Lead asset management team that supported more than 5000 properties across the
U.S., (700+ million square feet).
 Financial Management – Driver of cost savings programs that reduced maintenance and repair costs on
average per year 5% per year for a total reduction of more than $16M in maintenance costs.
 Project Management – Lead teams in the design, planning, scheduling, and implementation of large scale
remodel and capital improvement projects.
 Capabilities and Skills: Site Commissioning • Skill Trades Vendor Development • Contract Administration
• Security & Fire Systems • EMS/CMMS • Contract Negotiation • Performance Evaluations • Sanitary &
Storm Repairs • Budgeting & Forecasting • Mold Remediation • Emergency Response • Tenant
CAREER TRACK
CBRE / Amazon Account 2015-Present
Regional Senor Facilities Manager
Managing building vendor operations and maintenance for 24 facilities (approx. 17 Million Sq. Ft.)
covering facility buildings and grounds. Managing the work assignments for building engineers,
technicians, vendors, and contractors. Managing 24 direct report facilities staff to deliver expected service
levels to the client within the prescribed budget
 Coordinates work assignments among building technicians, vendors, and contractors.
 Review price quotes for the procurement of parts, services, and labor for projects.
 Manage various facilities projects.
 Reviews backlogged work orders to ensure that assignments are completed.
 Continued development of and maintains positive relationships with clients.
 Respond to problems in a tactful and expedient manner.
 Attends client meetings for facilities matters.
 Oversee the scheduling, maintenance, and monitoring of all heating, ventilating, air conditioning, water,
electric and other systems to ensure efficient operation. Inspects facility and generates inspection
reports.
 Prepare capital project budgets and operating budget reports.
 Prepare monthly operating budget variance reports. Codes accounts payable invoices to ensure correct
cost center accounting classification.
 Manage a work unit and/or group (20 direct reports). Responsible for identifying training needs, tracking
performance, coaching, and motivating direct reports. Responsible for hiring, terminating,
compensation, and performance evaluation.

2. Confidential Resume of STEVEN J. BURCH Continued Page 2
DMG Structures, Inc. 2013 – 2014
Director Customer Services Chattanooga, Tennessee
Originates and developing Customer Service practices, policies, setting objectives that will provide an
associate-oriented, high performance culture that emphasizes the empowerment, quality, productivity and
standards for goal attainment and the recruitment and ongoing development of all associates.
 Managing the Corporate/Associate Customer development programs i.e. reporting standards, IVR
Service Channel compliance, repair standards, estimating.
 Managing customer communication systems media and social networks, Facebook. Fixxbook,
Company Web Site and other media.
 Licensed in Texas as a Mold Remediation Contractor (MRC) and certified for mold remediation in all 50
states.
 Managed Projects, Wrote Project Specification, Scopes of Work and Project Estimates to provide
Facility Management Support.
Wal-Mart Stores, Inc. 2007 – 2013
Corporate Facilities Manager Bentonville, AR
Managed engineering and vendor support teams for proactive, reactive and emergency repair projects for
the 5,000 US stores and clubs. Supporting all operating, non-operating, leased, undeveloped properties,
and tenant spaces. Vendor support included Painting, Flooring, Interior Finishes, all Envelope and
Structural Repairs, Mold Remediation, Emergency Disaster Response (i.e. floods, roof snow removal,
storm damage), along with Engineering and Design Services.
 Supervising 4 technical coordinators, one analyst, along with 95 vendor partners, completing 30,000
plus projects/year with a $65.5M budget per year.
 Project managed large project up to $2.5M, writing specifications and negotiating pricing for the
competitively bid 14,500 projects on average per year.
 Supported store and club food prep areas, pharmacies, doctor’s offices and tenant spaces maintaining
local and federal health codes and compliance.
 Supported 400 store and club fuel station location.
 Developed new standards for exterior/interior painting, interior finishes, epoxy floor materials and
applications extending warranty periods, tracking a $36.3M in savings over the warranty life.
 Tracked savings in materials negotiations, competitive bidding and warranty compliance of $3.75M.
Sofa Express, Inc. 2005 – 2007
Director of Corporate Facilities Management Columbus, Ohio
Managed corporate reactive, pro-active and capital improvement and repair projects for all corporate
stores, warehouses, and distribution centers.
 Supervised 9 technicians, 1 Supervisor and 225 vendors for the 80 sites, with a $5.5M budget.
 Managed all store facility operations (i.e. security, recycling, upgrades, lease agreements etc.).
CTL Engineering, Inc. 2003 - 2005
Staff Facilities Engineer Columbus, Ohio
Managed customer asset inventories and project evaluation of contract construction projects (i.e. HVAC,
Electrical, Plumbing, Roof, Structure, etc.).
General Research/American Electric Power Corp. 2002 - 2003
Contracts Administrative Engineer Columbus, Ohio
Managed vendor contracts for the $250M SCR/EPA compliance project for two 250 MW power plants.

3. Confidential Resume of STEVEN J. BURCH Continued Page 3
Limited Brands - Lane Bryant 2000 - 2002
Facilities Engineer Reynoldsburg, Ohio
Managed all reactive and pro-active site maintenance projects for the 660 stores utilizing a 127 vendor base,
maintaining a $4.5M budget per year.
 Wrote specifications, managed, quoted and approved repair contracts for 1256 store projects for Lane
Bryant, 98 were HVAC replacements, reflecting more than $12.5M budgeted capital and expense
spending.
 Maintained and developed maintenance / lease issues tracking database, via Access and Excel
databases.
 Approved invoices under $10,000 and quoted / bid projects under $50,000.
 Kept an ongoing contracted supplier evaluation to track project costs, productivity, material costs, and
customer service.
EDUCATION
 AAS in Civil Construction Technology & Architecture Technology,
o HVAC Systems Engineering and Design, Sinclair College, Dayton, OH
 (112 CR) towards BS in Construction Management, University of Cincinnati, Cincinnati, OH
 Licensed Mold Remediation Contractor - Texas Department of State Health Services