Yajaira Gomez is seeking a responsible and challenging position with opportunities for growth. She has over 20 years of experience in project management and administrative roles for janitorial services companies. Her experience includes overseeing daily operations, ensuring quality standards are met, managing staff and payrolls, and interacting with customers. She has extensive experience managing accounts at major airports including JFK and LGA.

1. Yajaira Gomez
105-48 134th
Street ● South Richmond Hill, N.Y. 11419 ● Cell: 347.234.7054
E-mail: ygomez1129@gmail.com
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Objective: To obtain and maintain a responsible and challenging position with possibilities of growth with
the company.
Experience:
01/2016 – Present A.B.M. Janitorial, 3 Columbus Circle New York N.Y.
Project Manager (Managed Account for
Newmark Grubb Knight Frank)
• Oversee janitorial operation services to assure proper performance.
• Perform quality control inspections to ensure that it complies with contract
specifications.
• Respond in a professional and timely manner to management inquiries relating to
janitorial operation issues.
• Prepare daily work agenda, prioritizing tasks that need immediate attention.
• Assign job tasks and ensure that adequate staff is available to perform operations set
for the day.
• Monitor work done to ensure that tasks comply with the organization’s quality
standards.
• Responsible for Supervision, materials, supplies and equipment necessary to perform
in the daily operation.
• Interact with customers daily to obtain feedback on services and special needs.
• Ensure compliance with company policies, procedures, federal, state and local
government regulations.
• Ensure payroll is accurate and submitted to the appropriate payroll personnel in a
timely manner. When applicable correct any payroll discrepancies.
05/2014 – 01/2016 A.B.M. Janitorial, Brookfield Hudson Eats New York N.Y.
Project Manager
• Perform quality control inspections to ensure that it complies with contract
specifications
• Responsible for the day to day operations and contract compliance functions.
• Review project schedules for compliance with customer specifications to identify and
resolve non-performance issues.
• Responsible for Supervision, materials, supplies and equipment necessary to perform
in the daily operation.
• Interact with customers daily to obtain feedback on services and special needs.
• Ensure compliance with company policies, procedures, federal, state and local
government regulations.
• Ensure payroll is accurate and submitted to the appropriate payroll personnel in a
timely manner. When applicable correct any payroll discrepancies.

2. 09/2013 – 02/2014 A.B.M Janitorial, LGA Terminal A/C/D Flushing N.Y.
Project Manager
• Responsible for the day to day operations and contract compliance functions.
• Review project schedules for compliance with customer specifications to identify and
resolve non-performance issues.
• Responsible for Supervision, materials, supplies and equipment necessary to perform
in the daily operation.
• Interact with customers daily to obtain feedback on services and special needs.
• Ensure compliance with company policies, procedures, federal, state and local
government regulations.
• Ensure payroll is accurate and submitted to the appropriate payroll personnel in a
timely manner. When applicable correct any payroll discrepancies.
05/2011 – 09/2013 A.B.M Janitorial, JFK Terminal 4 Jamaica N.Y.
Assistant Project Manager
• Oversee janitorial operation services to assure proper performance.
• Perform quality control inspections to ensure that it complies with contract
specifications.
• Respond in a professional and timely manner to management inquiries relating to
janitorial operation issues.
• Prepare daily work agenda, prioritizing tasks that need immediate attention.
• Assign job tasks and ensure that adequate staff is available to perform operations set
for the day.
• Monitor work done to ensure that tasks comply with the organization’s quality
standards.
08/2010 – 05/2011 A.B.M Janitorial, JFK Terminal 4 Jamaica N.Y.
Office Manager
• Manage full cycle recruiting process to meet the various staffing goals the
organization and Port Authority of New York and New Jersey at JFK requires,
including phone calls, phone interviews, job interviews, background checks and drug
screening.
• Ensure employee records and files are kept in accordance with internal and external
compliance.
• Assist with administration of company benefits/union benefits.
• Respond to unemployment inquiries and claims.
• Ensure compliance with state laws and corporate policies.
• Support operations staff with scheduling.
• Data processing with the preparation and filing of daily shift reports.
• Payroll – sort, stuff seal all payroll checks. Process pre-payroll register at the of the
pay period, send report to corporate for final review, make necessary changes if
applicable and approval.

3. • General administrative duties such as photo copying, mailing, memorandums and
letters.
• Provide administrative support to Managers/Supervisors as needed.
07/2001 – 08/2010 ARAMARK, JFK Terminal 2, 3 and 4 Jamaica N.Y.
Administrative Manager
• Manage full cycle recruiting process to meet the various staffing goals the
organization and Port Authority of New York and New Jersey at JFK requires,
including phone calls, phone interviews, job interviews, background checks and drug
screening.
• Ensure employee records and files are kept in accordance with internal and external
compliance.
• Assist with administration of company benefits/union benefits.
• Respond to unemployment inquiries and claims.
• Ensure compliance with state laws and corporate policies.
• Support operations staff with scheduling.
• Data processing with the preparation and filing of daily shift reports.
• Payroll – sort, stuff seal all payroll checks. Process pre-payroll register at the of the
pay period, send report to corporate for final review, make necessary changes if
applicable and approval.
• Invoices (creating invoices for clients and vendors)
• General administrative duties such as photo copying, mailing, memorandums and
letters.
• Provide administrative support to Managers/Supervisors as needed.
03/1998 – 07/2001 ServiceMaster, JFK Terminal 2 & 3 Jamaica N.Y.
Administrative Assistant
• Data Entry
• General administrative duties such as photo copying, mailing, answering customer
service phone calls, walk in inquiries, memorandums and letters.
• Applicants background check.
Education:
03/1996 – 02-1999 LaGuardia Community College Long Island City N.Y.
Major: Computer Programming