1. HILARY PACE
5719 Goodwin Ave. │ Dallas, TX 75206
214-478-1118 │ hilaryapace@gmail.com
PROFESSIONAL EXPERIENCE
Nordstrom 2014 - Present
Assistant Department Manager Dallas, TX
 Monitored operations of the organization through cash flow management, ensuring efficient collection.
 Directed and demonstrated the priority of customer acknowledgement and service over all other tasks.
 Built personal relationships with customers in the store to increase sales penetration and traffic.
 Managed the selling and service culture of the store while utilizing all available resources to develop an
intimate knowledge of store merchandise in own and other areas to help improve customer experience.
 Understood and maintained company merchandising philosophy and standards for monthly checklist.
 Analyzed sales performance and strategies to maximize opportunities and improve overall performance.
 Served as an effective and creative participant in coordinating and executing special events and sales.
 Consistently communicated with Corporate Store Operations and Buying Office on merchandise needs.
 Actively participated in recruiting and selecting new employees for stock and department sales team.
 Developed and implemented initiatives to reduce loss, partnering with store and corporate executives.
 Planned and organized stock, and visual merchandising projects with senior store management.
 Demonstrated fiscal responsibility and contribute to achieving store and company expense initiatives.
Succarra Showroom 2014 – 2014
Wholesale Associate (Internship) Dallas, TX
 Worked with clients to find and specify accessories needed through emails, phone calls, and in person.
 Wrote sales orders and was responsible for assisting management for all pricing, costing, and discrepancies
 Estimated freight cost to ensure all sales orders were sent at the at the optimized cost.
 Collect payments from clients, processed and maintained wholesale and retail orders, managed credits.
 Demonstrated relationship building behavior, followed up on estimates, made copies and priced items
 Communicated with assistant to ensure maximum efficiencies and to stay on top of damaged goods.
EDUCATION
Southeastern Oklahoma State University 2008 – 2010
Physical Education Durant, OK
SKILLS & INTERESTS
Language & Computer Skills: Analytical; CRM Software, Cash Management, Competitive Analysis, Inventory
Management, Loss Prevention, Merchandising, Organization, Operations, Planning, Point of Sale System, Leadership,
Flexibility, Training, Shift Scheduling, Sales Goals, Visual Merchandising, Customer Service, Decision Making
Interests: Jewelry Design, Jason E Paintings, Body Art, Electronic Rock Music, Hiking, Soccer, Vintage Collector