2015 Resume

1. HERMALYNDA MOORE-GREEN hermalyndag@hotmail.com
437 Prickly Pear Drive Cibolo, Texas 78108 Cell (210) 324-9473
EXECUTIVE SUMMARY
Dynamic, resourceful, and motivated professional with a diverse background and broad range of
proven skills that include:
 First-rate supervisory,
organizational, and time-
management abilities – accustomed
to handling multiple ongoing
activities in a fast-paced and time-
sensitive environment.
 Strong communication, interpersonal
skills with internal staff, vendors,
customers and clients. Presentation
abilities and able to work effectively
at all corporate levels.
 Applies foundational knowledge of
the procurement business, its
products, and processes.
 Gathers information to support
business analysis and work product
completion.
 Observes and provides input on
negotiations.
 Excellent computer skills, data entry,
and MS Office Suite.
 Specialties: Excellent written and
interpersonal skills
 Predictive and Real-Time Analysis
 Organizational Management and
Leadership
 Diversity Training
 Strategic Planning
 Project Management
 Provide Vision and Motivation
 Brand Positioning
 E-Learning
 Business Development
 Customer Retention
 CRM
 Web/Social Media
 Vendor Management
 Instructor Led Training
 Customer Service
 Consumer Marketing
 Data Entry
 Product Management/Development
EDUCATION
Doctor of Business Administration, National Graduate School of Quality System Management,
Falmouth, MA, 2015
Master of Arts in Management and Leadership, Webster University, San Antonio, Texas,
2011.

2.  Relevant coursework in Procurement and Acquisitions and Human Resources and
Development.
Bachelor of Science in Agriculture and Human Resources, Prairie View A&M University,
Prairie View, Texas, 1995.
CAREER ACCOMPLISHMENTS
SIRIUS XM SATELLITE, San Antonio, Texas 2007 – Present
DISTRICT TRAINING MANAGER – Conduct continuous training and developing to automobile
dealership Sales Representatives, General Managers, Service Directors, and Sales Managers on
company products, prices, equipment and services.
 Function as a liaison between 164 automobile dealers, consumers, and corporate
headquarters to increase sales, services and ensure customer satisfaction.
 Prepare comprehensive reports for headquarters outlining sales performance,
marketing activities, training effectiveness, and recommendations for increasing
sales.
 Represented company at events to provide knowledge as a Subject Matter Expert
(SME). Managed and recognized for accuracy of marketing records and positive
communications, training, resolving conflicts and grievances, and data evaluations via
local database.
GMR, San Antonio, Texas 2006 – 2007
GENERAL MARKETING MANAGER – Contract position that involved setting up, staffing, and
monitoring promotional programs with San Antonio retailers for a Fortune 100 company.
 Recruited, hired, train and developed, and managed a staff of two District Managers
and 15+ ambassadors.
 Assigned team members to specific daily promotions and events.
 Conducted compliance audits to ensure alignment with strategic plans and policies.
MOSAIC SALES SOLUTIONS. San Antonio, Texas 2005 – 2006
DISTRICT MANAGER – Contract position that provided sales team support for 25 retail stores in
Central Texas that sold AT&T devices, goods, service plans to individual and business clients.
 Sold AT&T services and devices to customers within the AT&T Stores and Big Box
Retail Stores.
 Recruited, hired, and trained Sales Representatives. Completed new hire orientation,
set up personnel files, and handled all human resource functions.
 Developed and updated training materials to reflect new product/plans and corporate
goals as well as equipment operations.
ADDITIONAL INFORMATION

3.  Skills include Microsoft Office (Word, Excel, and PowerPoint), E-mail, Internet
research, and the use of modern office equipment.
 Completed numerous courses and seminars in customer service, sales strategies,
inventory control, loss prevention, time management, leadership skills, and
performance assessment.
 Perform routine work assignments to support other team members.
 A seasoned business traveler.
 Community service includes:
 Volunteer, San Antonio Chapter of Susan G. Komen For the Cure
 National Contract Management Association - Alamo-Chapter