1. DAVID ARTILES
15516 Bluffdale Dr.
Roanoke, Texas 76262
214-228-8584
DavidArtiles@sbcglobal.net
PROFESSIONAL SUMMARY
An ambitious, creative and highly motivated individual, who has a wealth of experience and knowledge in
the retail industry and an uncompromising commitment to quality and outstanding customer service.
Exhibits a proven ability to provide team-spirited leadership in order to obtain maximum productivity and
is skilled at communicating effectively to attain company goals. Proficient at developing and implementing
programs across the district to assist other stores in meeting and exceeding their goals and thereby
supporting the company as a whole.
 Customer Service  Problem Resolution  Strategic Planning
 Recruiting  People Development  Team Leadership
 Local Marketing  Retail Merchandising  Retail Operations
EXPERIENCE
Office Depot (December 2005 –Present)
Store Manager (Euless, Texas)
 Overall accountability for growing the sales and profitability throughout each area of the store, by
focusing on key business initiatives and managing sales performance as well as identifying and acting
upon any opportunities.
 Monitoring and evaluating sales trends within the store and developing plans geared towards
achieving key performance indicators, including expense control, sales strategies, and payroll
activities.
 Delivering exceptional customer service through observation and follow-up to ensure any
opportunities are resolved in a timely manner and the customer receives a memorable experience.
 Introducing innovative ideas instrumental in steering operations to achieve profit objectives through
targeted local marketing.
 Identifying top tier local clientele and working to build lasting relationships in order to increase high
dollar customer retention.
 Recruiting and developing top talent by providing positive and constructive feedback and providing
them with the tools necessary to meet and exceed personal and company production goals.
 Managing and planning staffing needs using the scheduling and labor model appropriately to ensure
budget constraints are adhered to, as well as training the assistant manager to fulfill the necessary
requirements.
 Partnering with other managers and teams to build successful relationships and share ideas leading
to streamlined processes and increased store productivity.

2. Page 2 | David Artiles (214) 228-8584
 District Recruiting Captain – Identifying the needs of all stores within the district and recruiting top
talent through the organization and execution of job fairs.
 Leader on Duty Certification – Certifying the management team at selected stores to ensure they
meet the Leader on Duty requirements.
 Inventory Controller – Serving as needed in the capacity of inventory controller throughout the
district and completing the following duties: ensuring inventory preparations were completed
accurately, acting as a liaison between the store and third party inventory counters, monitoring the
accuracy of the inventory counters, supervising audits of any potential losses and/or missing items
with focus on high value losses, and finalizing the inventory with submissions to corporate and loss
prevention.
Tom Thumb, Flagship Store (November 1998 – December 2005)
Non-Foods Director (Irving, Texas)
 Coordinating stock and inventory levels and overseeing purchasing of products as necessary.
 Supervision of over one-hundred employees.
 Maintaining superior customer service levels.
 Ensuring the timely and accurate processing of payroll on a daily basis.
 Training departmental staff to ensure all company policies and procedures are followed while
providing excellent customer service.
 Merchandising in accordance with company standards while adhering to all sanitation and service
guidelines.
Fleetwood Homes Center (April 1997 – November 1998)
Sales Representative (Fort Worth, Texas)
Structure (January 1996 – April 1997)
Store Manager (Leawood, Kansas)
Dickenson’s Retailing (KG Men’s) (August 1992 – January 1996)
Store Manager (Topeka, Kansas)
EDUCATION
Washburn University Topeka, Kansas December 1990 – May 1993
Criminal Justice Coursework Completed