1. KAYLA CARTER
1423 Riva Del Garda Way, Saint Augustine, FL 32092 | C: (904) 347-8963|Kayla1205@gmail.com
SUMMARY
Experienced sales professional highly effective at meeting and exceeding sales quotas on a consistent
basis. Provide first-rate customer service in all interactions to drive revenue and build customer
loyalty. Seeking to build upon 3 years' experience in new position with growth-oriented company.
WORK EXPERIENCE
11/2013 to Current Assistant Manager
Justice － Jacksonville, FL
Work with team to improve operations, sales, and profitability.
Provide exceptional in-store customer experience.
Address customer inquiries and resolved complaints.
Review purchases for fraudulent activities.
Stock shelves with merchandise.
Complete transactions in a timely and efficient manner.
06/2015 to05/2016 Brand Representative
Hollister CO. － Jacksonville, FL
Designed and implemented customer satisfaction metrics.
Reorganized the sales floor to meet company standards.
Built customer confidence by offering suggestions and opinions.
Advised customers on suitable goods to purchase.
Processed card payments and cash.
Balanced cash registers with receipts.
EDUCATION
2019 Working towards Bachelor's Degree: Communications with a focus in
Advertising
University of North Florida － Jacksonville, FL, United States
Minor in Marketing.
Member of Zeta Tau Alpha.
ACCOMPLISHMENTS
Named Vice President Executive Assistant of Zeta Tau Alpha for 2016-2017
school year.
Received highest employee review scores from 2013-2016 at Justice.
Named "customer service super hero" of 2015 at Hollister CO.
Successfully increased the company’s sales activities spanning per week sales at
$50,000.
HIGHLIGHTS/SKILLS
Leadership Multi-tasker
Goal Oriented Time management ability
Outgoing personality Creative problem solver
Sales Expertise Adaptability