Kimberly Content has over 10 years of experience in retail cosmetics and beauty. She is currently a keyholder at Bluemercury in Bethesda, MD where she is responsible for all store operations and training staff. Previously, she was the Prestige Manager at ULTA Beauty in Laurel, MD where she managed a team and ensured sales goals were met. She also has experience as a Personal Beauty Advisor at Sephora and a Sales Associate and Makeup Artist at Macy's. Kimberly has a diploma from Wheaton High School and completed some coursework in business and marketing at the University of Phoenix. She also has certifications from Sephora University.

1. Kimberly Content
9290 Livery Ln., Apt L
Laurel, Maryland 20723
Phone: 202-207-7052
E-mail: Kimberly_Content@yahoo.com
WORK EXPERIENCE
BLUEMERCURY Bethesda,MD,August2015 – present
 Train,coach, and developstaff toachieve resultsand ensure abilitytoanswerquestions
regardingprice,location,features,benefits,andproductusage, andgaincommitment
to performance goals
 Manage,organize and respondedtoincomingcorrespondence containingroutine
inquiriesfromstaff andmanagement.
 Planning,developing,hosting,andteachingMasterClassesinMake upApplication
 Keyholderresponsibleforall operationalfunctionsincludingopeningandclosingthe
store,administeringreturnsandstore credit,settingsalesgoals,trackingdailysales
goals,and dividingtasksamongst salesassociates,maintaincleanlinessof store,cash
handlingandinventorycontrol.
ULTA, Prestige Manager Laurel,MD, May 2015 – August2015
 Promote positive andprofessional vendorrelationships,andcoordinate all in-store
eventsinaneffortto partnerand grow the top/bottomlinesof the ULTA business.
 Manage budgettoachieve designatedgoals.
 Ensure that teamof sevensalesassociateswere trainedtoanswerquestionsregarding
price,location,features,benefitsandproductusage.
 Ensure that all departmental resets,planograms,andnew productcut-inswere
implemented/executedinatimelymannerwithinassignedarea.
 Communicate topsellers,inventorylevelsandinventoryissues,productconcerns,and
guestcommentsandfeedbacktothe General Manager.
 Conductdailymeetingstocommunicate departmentandindividual salesgoalsthrough
dailyhuddles toensure thatcategorygoals were metandupdatedviastore sales
boards.
 Assistwiththe promotionanddevelopmentof the ClubatULTA program, as well asthe
salon.

2. Sephora, Personal Beauty Advisor ChevyChase,MD - May 2011 - May 2015
 Providedpersonalized,one-on-one 90-minute consultations focusedonskincare,
makeup,fragrance,andhair.
 Builtclientele bymarketingSephora serviceswhilein-store aswell asoutside of the
store,and maintainedaclientbooktoreachout to pastclientswhenitwastime to
replenishinventory.
 Coachedand developedateamof beautyadvisors tohelpdrive customerservice.
 Generatedin-store eventstomarketservices.
Macy’s, SalesAssociate/ MakeupArtist SilverSpring,MD– Feb.2009- April 2011
 Assuredthatcustomersreceivedthe appropriate service aftergreetingthem.
 Ensuredclientswhere able tofindthe correctproductsfortheirneeds.
 Consistentlymet,andexceeded,dailysalesgoals.
 Maintainedclientrelationshipsbyreachingouttoclientsandschedulingfuture services.
 Ensuredthe workarea was well organizedandsanitary.
 Openedstore creditcardsand handledcashdrawer.
EDUCATION
WheatonHighSchool,Wheaton,Maryland – High School Diploma,June 2008
Universityof Phoenix –Completedcourseworkinbusinessandmarketing,Feb.2012 – Feb.2013
SephoraUniversity –CertifiedinArtistry,August2011
VOLUNTEER WORK
AmericanUniversityFashionShow - HeadMakeupArtist
ChristmasPlayat St.Jude’sChurch - MakeupArtist
Multiple women’sshelters - MakeupArtist
MarymountUniversityBlackStudentAssociationFashion/Talentshow - MakeupArtist
SKILLS
Computer(MicrosoftWord,Excel,PowerPoint)
Communication
ClientService
BusinessDevelopment
Leadership
Teamwork