1. Ashley Adams Experienced Sales Leader
Atlanta, GA c: 770-374-7193 e: ms.aadams@yahoo.com
summary
Results-focused sales professional. Experienced in leading sales teams that specialize in
consumer and retail sales. Proven ability to develop relationship-based strategies that drive new
customer acquisition, higher sales per transaction, and customer loyalty.
technical skills
Expert knowledge of uncovering customer problems, providing advice and solutions
Proficient with PC, Mac and Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint)
Knowledgeable and experienced in negotiation tactics, conflict resolution, and sales operations
featured skills
Consumer Sales Retail Sales Communication Skills
Solution Selling Healthcare Solutions Customer Relations
Customer Service Call Center Support Merchandising
professional experience
MACY’S, Atlanta, GA [Retail] November 2015 to present
Sales Associate, Fine Jewelry Specialist
Consistently meets or exceeds sales goals. Superb knowledge of Macy’s line of fine jewelry, including a keen
understanding of precious gems and metals. Routinely performs sizing, testing, setting, polishing and
cleaning services. Proven ability to multitask various job functions including POS transactions, customer
service, setting sales, visual merchandising, and other job functions. Responsible for merchandiseaudits, and
actively working a client file for outbound selling activities.
Key Accomplishment(s):
Recognized as top sales leader/jewelry consultant for 2016
Collaborated with management on loss prevention strategies and best practices
Responsible for merchandising presentation to maximize sales revenue
Provided management with input to improve inventory book keeping
LUXOTTICA-SUNGLASS HUT, Atlanta, GA [Retail] July 2016 to December 2016
Sales Associate
Recognized for achieving or exceeding sales quota. Ensured timely customer service by greeting guests
within thirty seconds. Demonstrated ability at merchandising, daily/weekly inventory audits, POS
transactions, cross-selling, and soliciting credit account applications.
Key Accomplishment(s):
Led sales team in driving over $1M in revenue within the retail industry
Regularly met or exceeded daily sales goal
2. Overseen management decisions to align profitability and customer service objectives with
long-term business goals
Ashley Adams Experienced Sales Leader
Atlanta, GA c: 770-374-7193 e: ms.aadams@yahoo.com
professional experience (continued)
AMERICAN SIGNATURE FURNITURE, Atlanta, GA [Retail] October 2011 to August 2015
Sales Consultant
Maximized sales and customer service by exhibiting a hard-work ethic and proactively greeting shoppers in a
friendly manner. Demonstrated an ability to identify and uncover customer needs, provide a solution and/or
alternatives, and close the sale. Served as the sales leader for the bedding department. Proven ability in
designing living spaces, interior decorating, and promoting products and services to increase the average
sale per transaction.
Key Accomplishment(s):
Top 20 in the District for sales add-ons for warranty September 2015(6.1% per transaction
on a goal of 0.9%)
Top 20 in the District for fabric protection add-ons October 2015 (11.3% per transaction
on a goal of 5%)
Recognized for outstanding performance exceeding new accounts goals
Served as the sleep expert; trained associated on customizing sleep experiences based on
sleeping habits
education
Sanford-Brown Institute, Western School of Health and Business
Pittsburgh, PA (2008)
Major: Anesthesia Technology
Taylor Allderdice High School
Pittsburgh, PA (2006)
Degree: Diploma