1. Emily Knecht
13675 Coursey Blvd Apt 1611 Baton Rouge LA 70817 (225) 281- 7010 emilyknecht@yahoo.com
Objective
Obtaining a position with a reputable company which will enable me to further my career as a Financial
Representative.
Profile
I am a personable business professional who is dedicated to assisting clients with solutions for retirement and
investing as well as provide a legacy and protection for their loved ones.
Skills Summary
• Financial Needs Analysis
• Prospecting
• Quotes and Illustrations
• Profiles Forecaster
• Salesforce
Professional Experience
AIG FINANCIAL NETWORK Baton Rouge, LA Feb 2015 - Jan 2016
Financial Professional
• Prospecting leads within natural market
• Annual Reviews with existing clients
• Worked with individuals and businesses in providing financial protection
• Consistently met Sales Goals
• 98.7% Persistency, $30,000 annual premium issued, over $60,000 FY Proprietary GDC
STATE FARM Denham Springs, LA May 2014 – Nov 2015
Agent Team Member-Property and Casualty/Life and Health
• Followed up and quoted leads for Auto, Home, Life and Health Insurance
• Serviced existing policies and bound New Business Applications
• Made outbound calls to existing customers and prospects
• Consistently met sales goal criteria for commissions
• Processed and closed vehicle loans and refinances
ALWAYSCARE BENEFITS Baton Rouge, LA Feb 2009 - Nov 2010
Customer Service Representative-Dental and Vision Insurance
• Answered inbound customer service calls regarding policy and claims.
• Educated customers on their policies, frequencies, and limitations.
• Researched questions regarding claims processing for resolutions.
• Handled returned mail.
LIBERTY MUTUAL GROUP Baton Rouge, LA Feb 2003 - May 2008
Customer Service Representative
• Ensured policies written and quoted were in compliance with agency requirements and deadlines.
• Educated customers on their policy provisions and other coverages available to them.
• Processed incoming mail and payment cancellation lists.
• Focused on policy and business retention.
• Rapidly learned and mastered varied computer systems.
• Served on committees focused on the improvement of service for customers.
• Researched and created a master list of Mortgage and Title companies commonly associated with
customer’s policies utilized in both Louisiana offices.

2. • Received 3 awards for excellence in Customer Service as well as 2 awards for going above and beyond the
demands of my position to serve customer needs.
• Attended Property and Casualty Licensure course and completed continuing education courses to further
enhance career in Insurance.
Education
2002-2003 UNIVERSITY OF THE INCARNATE WORD SAN ANTONIO, TX
Pre-Law
1998-1999 UNIVERSITY OF LOUISIANA AT MONROE MONROE, LA
Communications
Current Certifications
Louisiana Resident Producer- Life, Health and Accident
Oklahoma Non-Resident Producer- Life, Health and Accident
Michigan Non-Resident Producer- Life, Health and Accident
Texas Non-Resident Producer- Life, Health and Accident
REFERENCES
Garris Wilcox 225-202-2906
Steve Hinds 225-235-2829
Ken Savoie 337-417-1692