1. Ronald D. McDaniel
5908 Malvern Avenue, Philadelphia, PA 19131
Cell: 215.833.5590
Summary of Qualifications
Ron McDaniel is an extremely motivated, high-energy sales professional with solid expertise in several
industries. As an experienced manager maintaining consistently high standards, Ron has directed sales and
daily operations, demonstrating effective presentation, organization and communication skills. Having
worked in a new, start-up venture, he possesses an entrepreneurial spirit. Ron helped build sales programs
for products where differentiation and positioning are keys to success.
Insurance Experience
New York Life Insurance (2013-2015)
The Guardian Life Insurance Company of America (present)
Licensed Life Insurance Agent
• Aided in clients with financial and retirement planning, whole life, custom whole life, term insurance
policies and annuities
• Customizing life insurance policies specific to individual needs
Citizens Public Adjusters (2009-2013)
Insurance Adjustment Bureau, Inc. (2006-2009)
Insurance Adjuster Solicitor
• Bonded and licensed as Public Adjuster Solicitor for state of Pennsylvania
• Through direct customer-facing contact, solicited business from insured, potential clients for claim
representation in the greater Philadelphia area
• Aided clients in negotiations with insurance claims associated with losses caused by fire, water or
storms
• Verified insurance coverage of potential clients using insurance-specific application
• Aided clients in securing clients’ damaged property, i.e., boarding, winterizing
• Assisted Public Adjusters in providing adjustments for small claims, itemizing damages and providing
cost estimates for repairs of damages to insurance companies
• Completed associated documentation using public adjusters business application
• Consistently met sales expectations
• Maintained excellent customer relationships and retention with direct, repeat business from former
clients
Loan Officer Experience
Action Mortgage Corporation (2005-2006)
Nations Home Mortgage (2005)
Loan Officer
• Interviewed customers to identify loan needs, e.g., debt consolidation, lowering of interest rates, cash-
out for home improvements, mortgages, re-financing
• Calculated debt-to-income ratios as well as loan-to-value ratios to price loans for customers to
determine position of customer as prime or sub-prime borrower
• Educated borrowers on various types of loan options to meet their individual needs and satisfy specific
loan qualifications
• Working with title companies, appraisers and loan processors, prepared orders for titles and appraisals
• Calculated interest rates and prorating of payoffs for residential customers, who were located primarily
in the Mid-Atlantic and Northeast states
• Assisted customers to resolve bankruptcies and foreclosures by gathering information and following
loan processes to mitigate and restructure loans
• Used applicable loan processes to handle various types of properties, e.g., single-family detached,
mobile, modular, condominiums, town homes
2. Ronald D. McDaniel
Cell: 215.833.5590
• Performed yield-spread calculations to determine loan profits for mortgage company
• Experienced with Caylax and MorVision business application systems involved in loan processing
Automotive Sales Management, Sales and Leasing Experience
Sussman Automotive (2001-2005)
Ardmore Acura/Volkswagen (1998-2001)
Thomas Leasing (1996-1998)
Used Car Sales Manager
• Managed used-car sales, leasing, training, operations and detailing departments
• Directly managed employees. Set sales quotas. Trained new employees.
• Managed departmental compensation plans, leasing plans and commissions. Trained new employees.
• Regularly communicated with banks and financial institutions to provide customers with financing and
leasing options
• Responsible for developing and implementing local advertising campaign
• Directly responsible for achieving retail and wholesale objectives
• Attended dealer auctions to purchase and sell used cars for the company. During auctions, responsible
for increasing new contacts with local, regional and state dealers for wholesaling and retailing
• Gained experience in financial and sales analysis
• Maintained excellent customer relationships
Sales and Leasing Consultant
• As sales representative, served as connection between sales and customers throughout sales cycle
• In group setting, conducted product presentations on features and benefits to customers as well as for
training new sales representatives
• Represented dealerships and manufacturers in local industry trade shows in greater Philadelphia area
• Consistently placed in the top 5 in every semi-annual sales contest
• Maintained 100% customer service index (CSI) that measures customer satisfaction
• Excelled in product-knowledge exams for represented manufacturers to retain certifications
• Consistently met monthly sales goals and customer service index, measuring satisfaction
• Retained continuous long-term contact with 600+ customers.
• Consistently met objectives working with used-car manager in inventory control to ensure over-aged
units turned over in less than 90 days
• Assisted used-car manager in trade-in appraisal process
• Achieved awards for excellent customer satisfaction in several years
Prior Corporate Retention Sales, Account Executive and Accounting Experience
HealthCare Insurance, Telecommunications and Banking
Retention Representative
• Conducted business-to-business sales through formal presentations to small businesses. Tracked and
reported on sales production on a weekly basis. Re-enrolled members. Informed welfare recipients of
benefits of joining HMO as opposed to Medical Access Card.
Account Executive
• Identified new business opportunities through prospecting and up-selling for new and existing accounts.
Sold additional long-distance services to small business and residential accounts. Conducted formal
presentations to businesses. Assisted businesses in maximizing efficiency and reducing costs.
Examined and monitored call usage. Incorporated lines for new services. Maintained quality control by
ensuring all phone lines were properly operating. Participated in pre-sales marketing.
2
3. Ronald D. McDaniel
Cell: 215.833.5590
Accounting
• Posted journals to general ledger and maintained accounts receivables and payables. Maintained a
billion-dollar account and handled all money orders for 34 branches. Assisted in assembly of month-end
reports for senior banking officers. Trained new employees on daily, business operations.
Licenses
• Life Insurance License
• Public Adjuster Solicitor License
Education
• Life Insurance License coursework
• Public Adjuster Solicitor License coursework
• Numerous sales seminars for customer relations, leasing, automobile product knowledge
• BA, Antioch University and Pennsylvania State University
3